The Used Car Index

2021 Lexus LS500 problems

NHTSA lists 1 complaints for the 2021 Lexus LS500, 0 of them mention a crash and 0 mention a fire. 0 complaints mention an injury, with 0 injuries and 0 deaths reported.

Data build 2026-10-08.

NHTSA lists this vehicle as LEXUS LS500.

At a glance

Complaints
1
With crash
0
With fire
0
With injury (complaints)
0
Injuries
0
Deaths
0
Recalls
0
Do not drive recalls
0
Park outside recalls
0
Recall potential units (maximum)
Unavailable
Investigations
0
Open investigations
0
Manufacturer communications
60

Complaints per 100k sold unavailable. No sales source is available for this record.

Where the complaints are

Top systems
SystemComplaintsShare of this vehicle's complaints
UNKNOWN OR OTHER1100.0%
Top subsystems
SystemSubsystemComplaints

One complaint can name several systems, so shares can add to more than 100 percent.

Model-generated complaint tags

These labels are model-generated, not NHTSA data.

Failure modes
LabelCountShare of taggedMean confidence
mechanical failure1100.0%0.94
Severities
LabelCountShare of taggedMean confidence
moderate1100.0%0.47

Model: typesafe/jev-1.13-20260917; schema version: tag-v1. 1 tagged complaints of 1 complaints (100.0%).

Confidence is the model's own probability for the label it chose (0 to 1), not accuracy.

Model-generated labels on tagged complaints only. Model years 2013 and newer are tagged in full; 2012 in part (see tagged_share); earlier model years have no tags. NHTSA's own flags remain separate in the complaints block.

Recalls

See new recalls and investigations this week.

0 recalls.

Investigations

0 investigations; 0 open.

Manufacturer communications

60 manufacturer communications.

Communications by system
SystemCount
EQUIPMENT31
ELECTRICAL SYSTEM17
ENGINE5
WHEELS4
EQUIPMENT ADAPTIVE/MOBILITY3
STRUCTURE3
AIR BAGS2
BACK OVER PREVENTION2

10235224

Date: 2023-02-14. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT.

TSB: Some 2020 ? 2022 model year vehicles equipped with 17CY+ Panasonic Audio (versions less than 1226) and Navigation (versions less than 1225 or 1245 with 20 Teammate) may exhibit one or more of the following conditions: ?Navigation reset while entering a destination. ?Voice command does not recog

10235225

Date: 2023-02-14. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT.

OBSOLETE NOTICE February 14, 2023: This bulletin is now obsolete. Please see L-SB-0007-23

10230361

Date: 2022-12-07. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT.

TSB: Some 2018 ? 2022 model year Lexus vehicles equipped with the Enform? 2.0 Navigation System, require a Special Service Tool (SST) USB flash drive to update the map, points of interest, and system software. The SST is used with applicable vehicles to deliver the update, however, the process for g

10220185

Date: 2022-06-15. Type: Service Bulletin/Repair Instructions. Systems: SERVICE BRAKES.

TSB: Some 2018 ? 2021 model year LS 500 and LS 500h vehicles may exhibit a knock/clunk noise from the rear of the vehicle when applying the brakes while driving forward and/or in reverse. The noise is most noticeable when coming to a complete stop. New countermeasure rear brake pads are available to

10224110

Date: 2022-06-15. Type: Service Bulletin/Repair Instructions. Systems: SERVICE BRAKES, HYDRAULIC.

TSB: Some 2018 ? 2021 model year LS 500 and LS 500h vehicles may exhibit a knock/clunk noise from the rear of the vehicle when applying the brakes while driving forward and/or in reverse. The noise is most noticeable when coming to a complete stop. New countermeasure rear brake pads are available to

10215217

Date: 2022-06-07. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT, STRUCTURE.

TECHNICAL INSTRUCTIONS.

10213901

Date: 2022-05-31. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM, EQUIPMENT.

TSB: This bulletin includes basic procedures for performing a rescue charge at battery on high voltage (HV) Ni-MH and Li-ion batteries. This bulletin should be used in conjunction with the applicable model and model year Repair Manual while performing the battery rescue charge. The GRX-5100 should b

10220153

Date: 2022-05-13. Type: Service Bulletin/Repair Instructions. Systems: COMMUNICATION.

TT: To improve guest support of telematics connected services features, additional resources have been provided in the Service Lane - Knowledge Center.

10220152

Date: 2022-05-11. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.

DP: Due to improper programming of the Data Communication Module (DCM), which provides cellular communication in various situations, including emergencies, the driver and Safety Connect operator may not be able to hear each other?s voices during a Safety Connect call

10211820

Date: 2022-04-27. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM, EQUIPMENT.

TECHNICAL INSTRUCTIONS FOR 22LC01 DATA COMMUNICATION MODULE (DCM) REPROGRAMMING CERTAIN 2021 MODEL YEAR IS300, IS350, LC500, LC500h, LC500C, LS500, LS500h, NX300, NX300h, RC300, RC350, RC F CERTAIN 2021-2022 RX350, RX350L, RX450h, RX450hL CERTAIN 2022 GX460

Notes on this record

  • Complaints from the API and bulk file are merged and deduplicated by ODI number; the API alone misses records.
  • System and subsystem counts are numbers of distinct complaints, recalls or communications that name them. One record can name several systems, so shares across systems can add to more than 100 percent; a single share never exceeds 100 percent.
  • Recalls are counted once per campaign, investigations once per action and manufacturer communications once per NHTSA id, even when NHTSA lists several model names for the same record.
  • A sales denominator is a calendar-year proxy, not the population of vehicles still in use. Rates are copied from verified pipeline output.

Other names NHTSA uses

None listed.

Matched NHTSA models

Matched labels and complaints
NHTSA model labelComplaints
LS5001

Same model, other years

All model years | All Lexus models

Other Lexus models, 2021

Sources

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