The Used Car Index

2023 Mack Anthem (an) problems

No complaints are listed for the 2023 Mack Anthem (an). NHTSA's API and bulk file list none in this build.

Data build 2026-10-09.

NHTSA lists this vehicle as MACK ANTHEM (AN).

At a glance

Complaints
0
With crash
0
With fire
0
With injury (complaints)
0
Injuries
0
Deaths
0
Recalls
3
Do not drive recalls
0
Park outside recalls
0
Recall potential units (maximum)
59,338
Investigations
0
Open investigations
0
Manufacturer communications
149

Complaints per 100k sold unavailable. No sales source is available for this record.

Model-generated complaint tags: No complaints are listed for tagging.

Recalls

See new recalls and investigations this week.

3 recalls.

25V666000

Date: 2025-10-06. Systems: SEAT BELTS.

Defect: Mack Trucks, Inc. (Mack) is recalling certain 2020-2025 Mack MD, 2019-2025 Anthem, Granite, 2024 MD Electric, and 2025 Pinnacle trucks equipped with a passenger bench seat. The seat belt anchorage bracket may be improperly welded. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 210, "Seat Belt Assembly Anchorages."

Consequence: An improperly welded seat belt anchorage bracket can detach during a crash, increasing the risk of injury.

Remedy: Dealers will install a reinforcement plate, free of charge. Owner letters were mailed January 21, 2026. Owners may contact Mack's customer service at 1-800-866-1177. Mack's number for this recall is SC0485. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning October 13, 2025.

Do not drive: No. Park outside: No.

24V792000

Date: 2024-10-23. Systems: ELECTRICAL SYSTEM, SERVICE BRAKES, HYDRAULIC.

Defect: Mack Trucks, Inc. (Mack) is recalling certain 2020-2025 Anthem, Granite, TerraPro and Pinnacle vehicles, equipped with Bendix EC80 Advanced Electronic Control Units (ECU). Electrical noise and low signal to the power line carrier may cause the ECU to incorrectly process commands or stop working.

Consequence: Safety systems that depend on the ECU (Automatic Traction Control, ABS, Electronic Stability Control, Active Cruise Control, and Collison Mitigation System) may have diminished or lost functionality, increasing the risk of a crash.

Remedy: Dealers will reprogram the ECU software, free of charge. Owner notification letters were mailed December 9, 2024. Owners may contact Mack customer service at 1-800-866-1177. Mack's number for this recall is SC0472.

Do not drive: No. Park outside: No.

23V792000

Date: 2023-11-22. Systems: VEHICLE SPEED CONTROL.

Defect: Mack Trucks, Inc. (Mack) is recalling certain 2023-2024 GR, AN, LR, and Terrapro vehicles. The engine may not return to idle within 2 seconds if the accelerator pedal position sensor becomes disconnected. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 124, "Accelerator Control Systems."

Consequence: An engine that does not return to idle quickly enough can cause a loss of vehicle control, increasing the risk of a crash.

Remedy: Mack will replace the throttle pedal and update the vehicle software, free of charge. Owner letters were mailed February 27, 2024. Owners may contact Mack customer service at 1-800-866-1177. Mack's number for this recall is SC0455.

Do not drive: No. Park outside: No.

Investigations

0 investigations; 0 open.

Manufacturer communications

149 manufacturer communications.

Communications by system
SystemCount
ENGINE AND ENGINE COOLING41
ELECTRICAL SYSTEM39
POWER TRAIN29
ENGINE20
SUSPENSION10
EQUIPMENT7
STRUCTURE7
SERVICE BRAKES5

11037730

Date: 2026-09-02. Type: Service Bulletin/Repair Instructions. Systems: ENGINE, POWER TRAIN.

Parker engine-mounted hydraulic pump service bulletin.

11036580

Date: 2026-08-10. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.

Mack Trucks Equipped With A Cummins Engine - Engine Preheat Icon Does Not Illuminate In The Instrument Cluster (IC) During Engine Pre-heat (Intake Air Heater) Operation - Vehicles With 2018Instrument Cluster Update, Model Year2018 And Newer

11032094

Date: 2026-04-30. Type: Service Bulletin/Repair Instructions. Systems: STRUCTURE, UNKNOWN OR OTHER.

CBR - Mack Chassis - Dash Panel Cracking at Mounting to BIW.

11032086

Date: 2026-04-09. Type: Service Bulletin/Repair Instructions. Systems: POWER TRAIN.

CBR - Mack Carrier Nut Adhesive Change.

11032092

Date: 2026-04-09. Type: Service Bulletin/Repair Instructions. Systems: POWER TRAIN.

CBR - Mack Chassis - Through Shaft Bearing Retainer Breakage On Mack Carriers.

11030579

Date: 2026-03-19. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM, UNKNOWN OR OTHER.

CBR - No Start Condition After Over the Air Programing.

11030582

Date: 2026-03-03. Type: Service Bulletin/Repair Instructions. Systems: POWER TRAIN.

CBR - Parker F3 Hydraulic Pump Troubleshooting.

11030583

Date: 2026-03-02. Type: Service Bulletin/Repair Instructions. Systems: SUSPENSION.

CBR - Z Spring Bracket Wear.

11030590

Date: 2026-03-02. Type: Emissions. Systems: ENGINE.

Emissions - EC0039 MST21 Failure to Detect P20EE - AN, CHU.

11028041

Date: 2026-01-08. Type: Service Bulletin/Repair Instructions. Systems: STRUCTURE, VISIBILITY/WIPER.

CBR - Mack Chassis - AN And GR Models - Door Glass Shattering.

Notes on this record

  • Complaints from the API and bulk file are merged and deduplicated by ODI number; the API alone misses records.
  • System and subsystem counts are numbers of distinct complaints, recalls or communications that name them. One record can name several systems, so shares across systems can add to more than 100 percent; a single share never exceeds 100 percent.
  • Recalls are counted once per campaign, investigations once per action and manufacturer communications once per NHTSA id, even when NHTSA lists several model names for the same record.
  • A sales denominator is a calendar-year proxy, not the population of vehicles still in use. Rates are copied from verified pipeline output.
  • NHTSA's complaints API and bulk file list no complaint for this make, model and model year in this data build.

Other names NHTSA uses

None listed.

Matched NHTSA models

Matched labels and complaints
NHTSA model labelComplaints
ANTHEM (AN)0

Same model, other years

All model years | All Mack models

Other Mack models, 2023

Sources

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