Defect: Mack Trucks, Inc. (Mack) is recalling certain 2023 LR Battery Electric trucks. During certain driving maneuvers, the power steering system may lose pressure, causing a loss of power steering assist.
Consequence: Loss of power steering assist increases the risk of a crash.
Remedy: Dealers replace the higher ratio steering gear and power steering pump software for higher RPM's on the steering pump, free of charge. Owner notification letters were mailed on May 24, 2022. Owners may contact Mack's customer service at 1-800-866-1177. Mack's number for this recall is SC0434.
Do not drive: No. Park outside: No.
Investigations
0 investigations; 0 open.
Manufacturer communications
70 manufacturer communications.
Communications by system
System
Count
ENGINE AND ENGINE COOLING
29
ELECTRICAL SYSTEM
22
POWER TRAIN
11
EQUIPMENT
6
WHEELS
3
SUSPENSION
2
UNKNOWN OR OTHER
2
VEHICLE SPEED CONTROL
2
10253818
Date: 2024-04-10. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.
CBR: Battery Electric Vehicle (BEV) DTC P108664 - Charging Switch Unit B, Voltage Supply, Signal Plausibility Failure
10251332
Date: 2024-02-19. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.
Date: 2024-01-23. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.
CBR: Battery Electric Vehicle (BEV) 3-WayValve Calibration Failure
10249553
Date: 2024-01-18. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.
CBR: TGW Will Not Connect After SIM Card Replacement
10241946
Date: 2023-08-14. Type: Service Bulletin/Repair Instructions. Systems: SUSPENSION.
TSB: Barksdale Leveling Valve, Leak Test
10241915
Date: 2023-08-11. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.
CBR: Battery Electric Vehicle (BEV) - Vehicle Will Not "Start", Limited Speed, Instrument Cluster Showing Neutral After Gear Selected
10241944
Date: 2023-08-01. Type: Service Bulletin/Repair Instructions. Systems: ENGINE AND ENGINE COOLING.
Service Campaign: LRBE Coolant Tank Cap Replacement
10240233
Date: 2023-07-20. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM, POWER TRAIN.
CBR: Battery Electric Vehicle (BEV) - Hybrid Powertrain Control Unit (HPCU) Programing
10240213
Date: 2023-07-06. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.
Service Campaign: Phase 2 Heater Relay Monitoring Accessory Kit
10240232
Date: 2023-07-06. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM, POWER TRAIN.
CBR: Battery Electric Vehicle (BEV) - Diagnostic Trouble Code (DTC) Troubleshooting Ending In No Fault Found
Notes on this record
Complaints from the API and bulk file are merged and deduplicated by ODI number; the API alone misses records.
System and subsystem counts are numbers of distinct complaints, recalls or communications that name them. One record can name several systems, so shares across systems can add to more than 100 percent; a single share never exceeds 100 percent.
Recalls are counted once per campaign, investigations once per action and manufacturer communications once per NHTSA id, even when NHTSA lists several model names for the same record.
A sales denominator is a calendar-year proxy, not the population of vehicles still in use. Rates are copied from verified pipeline output.
NHTSA's complaints API and bulk file list no complaint for this make, model and model year in this data build.