The Used Car Index

2002 Mack CH problems

NHTSA lists 2 complaints for the 2002 Mack CH, 1 of them mention a crash and 0 mention a fire. 0 complaints mention an injury, with 0 injuries and 0 deaths reported.

Data build 2026-10-07.

NHTSA lists this vehicle as MACK CH.

At a glance

Complaints
2
With crash
1
With fire
0
With injury (complaints)
0
Injuries
0
Deaths
0
Recalls
6
Do not drive recalls
0
Park outside recalls
0
Recall potential units (maximum)
35,649
Investigations
0
Open investigations
0
Manufacturer communications
37

Complaints per 100k sold unavailable. No sales source is available for this record.

Where the complaints are

Top systems
SystemComplaintsShare of this vehicle's complaints
POWER TRAIN150.0%
TIRES150.0%
Top subsystems
SystemSubsystemComplaints
POWER TRAINAXLE ASSEMBLY1

One complaint can name several systems, so shares can add to more than 100 percent.

Model-generated complaint tags: This model year has not been tagged.

Recalls

6 recalls.

07V401000

Date: 2007-09-05. Systems: FUEL SYSTEM, DIESEL.

Defect: ON CERTAIN TRUCKS EQUIPPED WITH ASET AC MODEL ENGINES, THE ENGINE AS CONFIGURED WITH AN EXTERNAL EXHAUST GAS RECIRCULATION SYSTEM MAKES SERVICING THE FUEL INJECTION LINES DIFFICULT WHEN USING TRADITIONAL TOOLS. THEREFORE, IT IS POSSIBLE FOR FUEL LEAKS TO DEVELOP WHEN REMOVING AND INSTALLING THE FUEL INJECTION LINES.

Consequence: A LEAK IN THE FUEL INJECTION LINE MAY SPRAY FUEL ON THE HOT SURFACES OF THE EXHAUST GAS RECIRCULATION SYSTEM, WHICH COULD RESULT IN AN ENGINE FIRE.

Remedy: DEALERS WILL REPLACE THE FUEL INJECTION LINES FREE OF CHARGE. NOTE: THIS RECALL SUPERSEDES A PREVIOUS CAMPAIGN CONDUCTED IN 2006 (PLEASE SEE 06V392). THE RECALL BEGAN ON SEPTEMBER 11, 2007, WITH SUBSEQUENT MAILINGS EVERY SIX WEEKS UNTIL APRIL 2008. OWNERS MAY CONTACT MACK AT 800-528-6586.

Do not drive: No. Park outside: No.

05V015000

Date: 2005-01-14. Systems: FUEL SYSTEM, GASOLINE.

Defect: ON CERTAIN HEAVY DUTY CLASS 8 DIESEL TRUCKS EQUIPPED WITH ASET AC ENGINES, THE LOCATION OF THE FUEL INLET HOSE MAY RESULT IN OVERHEATING OR ABRASION OF THE HOSE, WHICH MAY LEAD TO A PREMATURE FAILURE. (excerpt)

Consequence: IF THE HOSE FAILS, FUEL CAN BE SPRAYED ON THE EXHAUST MANIFOLD, WHICH COULD POTENTIALLY LEAD TO AN ENGINE COMPARTMENT FIRE. (excerpt)

Remedy: DEALERS WILL REPAIR AND REPLACE THE FUEL INLET HOSE FREE OF CHARGE. THE RECALL BEGAN ON FEBRUARY 14, 2005. DUE TO SOME QUALITY AND SUPPLY ISSUES WITH PARTS TO SUPPORT THIS SAFETY RECALL, OWNERS MAY HAVE BEEN INFORMED DURING APRIL 2005,THAT THE SAFETY RECALL WAS ON HOLD. THESE ISSUES HAVE NOW BEEN RESOLVED. FOR OWNERS WHO HAVE NOT HAD THEIR VEHICLE(S) REPAIRED, CONTACT A MACK PARTS AND SERVICE (excerpt)

Do not drive: No. Park outside: No.

04V159000

Date: 2004-04-07. Systems: FUEL SYSTEM, OTHER.

Defect: ON CERTAIN CHASSIS BUILT WITH LNG ENGINES, THE NEXGEN LNG TANK'S PRIMARY AND SECONDARY RELIEF VALVES COULD FAIL TO OPEN AND RELIEVE TANK PRESSURE.

Consequence: THIS COULD CAUSE ICE BUILDUP ON THE DISCHARGE SIDE OF THE PRIMARY AND SECONDARY PRESSURE SYSTEM ALLOWING THE RELIEF SYSTEM TO FREEZE AND BECOME BLOCKED RESULTING IN OVER PRESSURIZATION OF THE LNG TANKS CREATING THE RISK OF CATASTROPHIC TANK RUPTURE WHICH COULD CAUSE SERIOUS INJURY OR DEATH.

Remedy: DEALERS WILL RETROFIT THE LNG TANKS WITH A NEW PRIMARY RELIEF VALVE PIPE AWAY TUBE AND A NEW VENTILATED SHROUD. THE RECALL BEGAN APRIL 6, 2004. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT MACK AT 1-610-709-3337.

Do not drive: No. Park outside: No.

02V321002

Date: 2002-11-26. Systems: SERVICE BRAKES, AIR.

Defect: ON CERTAIN TRUCKS EQUIPPED WITH MANIFOLD DASH VALVES WITH PUSH TO CONNECT FITTINGS USED TO CONTROL THE PARK BRAKE FUNCTION ON TRUCKS AND TRAILERS WITH AIR BRAKES, THE PARK KNOB CAN POP OUT UNEXPECTEDLY WHILE THE VEHICLE IS IN MOTION. THIS WILL EXHAUST THE AIR FROM THE PARK BRAKE SYSTEM ON THE TRAILER AND APPLY THE PARKING BRAKES. (excerpt)

Consequence: IF THIS CONDITION IS NOT NOTICED, THE DRIVER COULD LOSE CONTROL OF THE VEHICLE, POSSIBLY RESULTING IN A VEHICLE CRASH. (excerpt)

Remedy: HALDEX HAS NOTIFIED ITS CUSTOMERS TO MAKE ARRANGEMENTS TO HAVE THE VALVE INSPECTED AND, IF NECESSARY, REPLACED FREE OF CHARGE. OWNER NOTIFICATION IS EXPECTED TO BEGIN DURING JANUARY 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT HALDEX BRAKE SYSTEMS AT 816-801-2641 OR MACK AT (excerpt)

Do not drive: No. Park outside: No.

02V269000

Date: 2002-10-03. Systems: PARKING BRAKE.

Defect: CERTAIN CLASS 8 CHASSIS FAIL TO COMPLY WITH REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 121, "AIR BRAKE SYSTEMS." THE INSTALLATION OF THE ADDITIONAL AXLE(S), RAISES THE GVW CAPABILITY OF THE VEHICLE AND THEREFORE REQUIRES AN INCREASE IN THE PARKING BRAKE PERFORMANCE TO HOLD ON A 20% GRADE IN ORDER TO MEET THE REQUIREMENTS OF THE STANDARD.

Consequence: Unavailable

Remedy: DEALERS WILL MODIFY THE PARK BRAKE CONFIGURATION ON THESE VEHICLES. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT MACK AT 1-610-709-3337.

Do not drive: No. Park outside: No.

02V218000

Date: 2002-08-05. Systems: STEERING.

Defect: ON CERTAIN CLASS 8 CHASSIS EQUIPPED WITH R. H. SHEPPARD "M100" STEERING GEARS AND TRW "TAS65" STEERING GEARS, A POWER STEERING HOSE WITH AN INCORRECT PRESSURE RATING WAS INSTALLED BY THE FACTORY.

Consequence: THE HOSE, WHICH CONNECTS THE POWER STEERING PUMP TO THE STEERING GEAR, COULD BURST OR LEAK, WHICH COULD RESULT IN THE LOSS OF POWER STEERING ASSIST.

Remedy: DEALERS WILL REPLACE THE POWER STEERING HOSE. OWER NOTIFICATION BEGAN JUNE 20, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT MACK AT 1-610-709-3337.

Do not drive: No. Park outside: No.

Investigations

0 investigations; 0 open.

Manufacturer communications

37 manufacturer communications.

Communications by system
SystemCount
ENGINE AND ENGINE COOLING13
ELECTRICAL SYSTEM9
EQUIPMENT6
POWER TRAIN6
UNKNOWN OR OTHER3
SERVICE BRAKES2
SUSPENSION2
VEHICLE SPEED CONTROL2

11032092

Date: 2026-04-09. Type: Service Bulletin/Repair Instructions. Systems: POWER TRAIN.

CBR - Mack Chassis - Through Shaft Bearing Retainer Breakage On Mack Carriers.

11021332

Date: 2025-07-28. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.

CBR - A significant GPS reporting issue is affecting fleet operations, with trucks maintaining back-office communication but failing to transmit GPS location data.

11021333

Date: 2025-07-17. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM, SERVICE BRAKES.

CBR - To correct the MID136 SID 66 FMI 7 fault code the latest Bendix VCP file will need to downloaded.

11008366

Date: 2024-09-13. Type: Service Bulletin/Repair Instructions. Systems: SERVICE BRAKES.

CBR: To correct the MID136 SID 66 FMI 7 fault code the latest Bendix VCP fi le will need to be downloaded.

10246086

Date: 2023-11-07. Type: Service Bulletin/Repair Instructions. Systems: POWER TRAIN.

TSB: Mack Trucks now offer an improved HD Inter-Axle Through Shaft for the CRD 125, 150, 180, and 200 family carriers. The new HD shaft went into production on January 23rd, 2023 for 2.54 - 3.50 axle ratios and April 1st, 2023 for 3.56 - 3.98 ratios. The new HD through shaft is an upgrade over the c

10241946

Date: 2023-08-14. Type: Service Bulletin/Repair Instructions. Systems: SUSPENSION.

TSB: Barksdale Leveling Valve, Leak Test

10238788

Date: 2023-06-06. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.

V-MAC III Odometer And Engine Hours Programming

10237339

Date: 2023-05-24. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT.

CBR: eWarranty To UCHP Labor Code ( SCC Code ) Crossover, Conversion Information For Use With Campaigns ( FI, PI ) And Recalls ( EC, SC ), Location On Trucks Dealer Portal ( TDP )

10218913

Date: 2022-08-06. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT, STRUCTURE, UNKNOWN OR OTHER.

2009 Document reformatted to be published as a TSB in Impact. Day cab Conversion Closure Panel

10215287

Date: 2022-06-28. Type: Service Bulletin/Repair Instructions. Systems: ENGINE AND ENGINE COOLING.

US10 Emission Engines - Diagnostic Trouble Code ( DTC ) SPN 1231 FMI 9 Troubleshooting.

Notes on this record

  • Complaints from the API and bulk file are merged and deduplicated by ODI number; the API alone misses records.
  • System and subsystem counts are numbers of distinct complaints, recalls or communications that name them. One record can name several systems, so shares across systems can add to more than 100 percent; a single share never exceeds 100 percent.
  • Recalls are counted once per campaign, investigations once per action and manufacturer communications once per NHTSA id, even when NHTSA lists several model names for the same record.
  • A sales denominator is a calendar-year proxy, not the population of vehicles still in use. Rates are copied from verified pipeline output.

Other names NHTSA uses

None listed.

Matched NHTSA models

Matched labels and complaints
NHTSA model labelComplaints
CH2

Same model, other years

All model years | All Mack models

Other Mack models, 2002

Sources

Get this record as JSON

The free rate-limited demo needs no key.

curl "https://api.theusedcarindex.com/v1/demo/vehicle_risk?make=Mack&model=CH&year=2002"

Paid endpoint: https://api.theusedcarindex.com/v1/vehicle_risk. MCP endpoint: https://api.theusedcarindex.com/mcp.