The Used Car Index

2002 Mack CHN problems

No complaints are listed for the 2002 Mack CHN. NHTSA's API and bulk file list none in this build.

Data build 2026-10-07.

NHTSA lists this vehicle as MACK CHN.

At a glance

Complaints
0
With crash
0
With fire
0
With injury (complaints)
0
Injuries
0
Deaths
0
Recalls
2
Do not drive recalls
0
Park outside recalls
0
Recall potential units (maximum)
35,649
Investigations
0
Open investigations
0
Manufacturer communications
57

Complaints per 100k sold unavailable. No sales source is available for this record.

Model-generated complaint tags: No complaints are listed for tagging.

Recalls

2 recalls.

07V401000

Date: 2007-09-05. Systems: FUEL SYSTEM, DIESEL.

Defect: ON CERTAIN TRUCKS EQUIPPED WITH ASET AC MODEL ENGINES, THE ENGINE AS CONFIGURED WITH AN EXTERNAL EXHAUST GAS RECIRCULATION SYSTEM MAKES SERVICING THE FUEL INJECTION LINES DIFFICULT WHEN USING TRADITIONAL TOOLS. THEREFORE, IT IS POSSIBLE FOR FUEL LEAKS TO DEVELOP WHEN REMOVING AND INSTALLING THE FUEL INJECTION LINES.

Consequence: A LEAK IN THE FUEL INJECTION LINE MAY SPRAY FUEL ON THE HOT SURFACES OF THE EXHAUST GAS RECIRCULATION SYSTEM, WHICH COULD RESULT IN AN ENGINE FIRE.

Remedy: DEALERS WILL REPLACE THE FUEL INJECTION LINES FREE OF CHARGE. NOTE: THIS RECALL SUPERSEDES A PREVIOUS CAMPAIGN CONDUCTED IN 2006 (PLEASE SEE 06V392). THE RECALL BEGAN ON SEPTEMBER 11, 2007, WITH SUBSEQUENT MAILINGS EVERY SIX WEEKS UNTIL APRIL 2008. OWNERS MAY CONTACT MACK AT 800-528-6586.

Do not drive: No. Park outside: No.

05V015000

Date: 2005-01-14. Systems: FUEL SYSTEM, GASOLINE.

Defect: ON CERTAIN HEAVY DUTY CLASS 8 DIESEL TRUCKS EQUIPPED WITH ASET AC ENGINES, THE LOCATION OF THE FUEL INLET HOSE MAY RESULT IN OVERHEATING OR ABRASION OF THE HOSE, WHICH MAY LEAD TO A PREMATURE FAILURE. (excerpt)

Consequence: IF THE HOSE FAILS, FUEL CAN BE SPRAYED ON THE EXHAUST MANIFOLD, WHICH COULD POTENTIALLY LEAD TO AN ENGINE COMPARTMENT FIRE. (excerpt)

Remedy: DEALERS WILL REPAIR AND REPLACE THE FUEL INLET HOSE FREE OF CHARGE. THE RECALL BEGAN ON FEBRUARY 14, 2005. DUE TO SOME QUALITY AND SUPPLY ISSUES WITH PARTS TO SUPPORT THIS SAFETY RECALL, OWNERS MAY HAVE BEEN INFORMED DURING APRIL 2005,THAT THE SAFETY RECALL WAS ON HOLD. THESE ISSUES HAVE NOW BEEN RESOLVED. FOR OWNERS WHO HAVE NOT HAD THEIR VEHICLE(S) REPAIRED, CONTACT A MACK PARTS AND SERVICE (excerpt)

Do not drive: No. Park outside: No.

Investigations

0 investigations; 0 open.

Manufacturer communications

57 manufacturer communications.

Communications by system
SystemCount
ENGINE AND ENGINE COOLING18
ELECTRICAL SYSTEM16
POWER TRAIN8
EQUIPMENT6
SUSPENSION5
STRUCTURE4
SERVICE BRAKES2
UNKNOWN OR OTHER2

11032092

Date: 2026-04-09. Type: Service Bulletin/Repair Instructions. Systems: POWER TRAIN.

CBR - Mack Chassis - Through Shaft Bearing Retainer Breakage On Mack Carriers.

11021332

Date: 2025-07-28. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.

CBR - A significant GPS reporting issue is affecting fleet operations, with trucks maintaining back-office communication but failing to transmit GPS location data.

11021333

Date: 2025-07-17. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM, SERVICE BRAKES.

CBR - To correct the MID136 SID 66 FMI 7 fault code the latest Bendix VCP file will need to downloaded.

11008366

Date: 2024-09-13. Type: Service Bulletin/Repair Instructions. Systems: SERVICE BRAKES.

CBR: To correct the MID136 SID 66 FMI 7 fault code the latest Bendix VCP fi le will need to be downloaded.

10246086

Date: 2023-11-07. Type: Service Bulletin/Repair Instructions. Systems: POWER TRAIN.

TSB: Mack Trucks now offer an improved HD Inter-Axle Through Shaft for the CRD 125, 150, 180, and 200 family carriers. The new HD shaft went into production on January 23rd, 2023 for 2.54 - 3.50 axle ratios and April 1st, 2023 for 3.56 - 3.98 ratios. The new HD through shaft is an upgrade over the c

10241946

Date: 2023-08-14. Type: Service Bulletin/Repair Instructions. Systems: SUSPENSION.

TSB: Barksdale Leveling Valve, Leak Test

10238788

Date: 2023-06-06. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.

V-MAC III Odometer And Engine Hours Programming

10237339

Date: 2023-05-24. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT.

CBR: eWarranty To UCHP Labor Code ( SCC Code ) Crossover, Conversion Information For Use With Campaigns ( FI, PI ) And Recalls ( EC, SC ), Location On Trucks Dealer Portal ( TDP )

10219058

Date: 2022-08-06. Type: Service Bulletin/Repair Instructions. Systems: STRUCTURE.

2008 Document reformated to be published as a TSB in Impact. Frame reinforcement plate.

10219059

Date: 2022-08-06. Type: Service Bulletin/Repair Instructions. Systems: POWER TRAIN, STRUCTURE, SUSPENSION.

2007 Document reformatted to be published as a TSB in Impact. Updated Crossmember for improved clearance.

Notes on this record

  • Complaints from the API and bulk file are merged and deduplicated by ODI number; the API alone misses records.
  • System and subsystem counts are numbers of distinct complaints, recalls or communications that name them. One record can name several systems, so shares across systems can add to more than 100 percent; a single share never exceeds 100 percent.
  • Recalls are counted once per campaign, investigations once per action and manufacturer communications once per NHTSA id, even when NHTSA lists several model names for the same record.
  • A sales denominator is a calendar-year proxy, not the population of vehicles still in use. Rates are copied from verified pipeline output.
  • NHTSA's complaints API and bulk file list no complaint for this make, model and model year in this data build.

Other names NHTSA uses

None listed.

Matched NHTSA models

Matched labels and complaints
NHTSA model labelComplaints
CHN0

Same model, other years

All model years | All Mack models

Other Mack models, 2002

Sources

Get this record as JSON

The free rate-limited demo needs no key.

curl "https://api.theusedcarindex.com/v1/demo/vehicle_risk?make=Mack&model=CHN&year=2002"

Paid endpoint: https://api.theusedcarindex.com/v1/vehicle_risk. MCP endpoint: https://api.theusedcarindex.com/mcp.