The Used Car Index

2010 Mack CXU problems

NHTSA lists 1 complaints for the 2010 Mack CXU, 0 of them mention a crash and 1 mention a fire. 1 complaints mention an injury, with 1 injuries and 0 deaths reported.

Data build 2026-10-09.

NHTSA lists this vehicle as MACK CXU.

At a glance

Complaints
1
With crash
0
With fire
1
With injury (complaints)
1
Injuries
1
Deaths
0
Recalls
7
Do not drive recalls
0
Park outside recalls
0
Recall potential units (maximum)
70,208
Investigations
1
Open investigations
0
Manufacturer communications
223

Complaints per 100k sold unavailable. No sales source is available for this record.

Where the complaints are

Top systems
SystemComplaintsShare of this vehicle's complaints
ENGINE1100.0%
Top subsystems
SystemSubsystemComplaints

One complaint can name several systems, so shares can add to more than 100 percent.

Model-generated complaint tags: This model year has not been tagged.

Recalls

See new recalls and investigations this week.

7 recalls.

14V208000

Date: 2014-04-18. Systems: EXTERIOR LIGHTING.

Defect: Mack Trucks Inc. (Mack) is recalling certain model year 2010-2014 CHU, CXU, and MRU, 2007 CT and CV, 2008-2014 GU, and 2011-2014 LEU, and TD trucks manufactured February 28, 2006, through November 8, 2013, and equipped Hamsar Electronic Flasher. The hazard warning lights may fail.

Consequence: A failure of the hazard warning lights could reduce the trucks visibility, increasing the risk of a crash.

Remedy: Mack will notify owners, and dealers will replace the electronic flasher unit, free of charge. The recall will begin by mid-June 2014. Interim letters went out to owners on June 23, 2014. The recall began on July 25, 2014. Owners may contact Mack customer service at 1-866-298-6586. Mack's number for this recall is SC0379.

Do not drive: No. Park outside: No.

14V205000

Date: 2014-04-18. Systems: EXTERIOR LIGHTING.

Defect: Mack Trucks Inc. (Mack) is recalling certain model year 2010-2015 CXU trucks manufactured November 20, 2009, through January 27, 2014, and equipped with dual vertical exhaust pipes. The white conspicuity reflectors on the rear of the cab could be blocked by the exhaust pipes. As such, these vehicles do not conform to Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective De (excerpt)

Consequence: A blocked reflector makes the truck-tractor less visible when operating the vehicle without a trailer in the dark, increasing the risk of a crash. (excerpt)

Remedy: Mack will notify owners, and dealers will inspect the trucks and if the reflectors are blocked, they will add two vertical white reflectors to the rear glass , free of charge. The recall began on May 30, 2014. Owners may contact Mack Customer Service at 1-336-393-2000. Mack's number for this recall is SC0378. (excerpt)

Do not drive: No. Park outside: No.

14V078000

Date: 2014-02-21. Systems: ELECTRICAL SYSTEM.

Defect: Mack Trucks, Inc. (Mack) notified the agency on February 20, 2014, that they are recalling certain model year 2010-2012 CHU, CXU, GU and TD vehicles manufactured from June 16, 2009, through July 8, 2011. While continuing to research the scope of the issue, Mack expanded the recall on November 18, 2014 to include certain model year 2008-2009 and 2013-2014 CHU, CXU, GU and TD vehicles manufactured (excerpt)

Consequence: Deposits of contaminants may result in the circuits being bridged, creating a high resistance short, increasing the risk of a fire. (excerpt)

Remedy: Mack has notified owners, and dealers will inspect the EPDM. If contamination has occurred, dealers will replace the EPDM and address the leak, free of charge. Owners of model year 2010-2012 CHU, CXU, GU and TD vehicles were initially notified April 24, 2014. Owners affected by the recall expansions were notified in February 2015. Owners may contact Mack Trucks at 1-336-393-2000. Mack's number (excerpt)

Do not drive: No. Park outside: No.

12V434000

Date: 2012-09-06. Systems: ELECTRICAL SYSTEM, EXTERIOR LIGHTING.

Defect: Mack is recalling certain model year 2007-2010 CHU and CXU vehicles, manufactured from October 13, 2006, through December 23, 2009 and equipped with daytime running lights and fog lights. A short in the fog light circuit may cause the low beam headlight circuit to cut out.

Consequence: If the low beam headlights go out, the driver may lose visibility, increasing the risk of a crash.

Remedy: Mack will notify owners, and install an additional wiring harness on the affected vehicles, free of charge. The safety recall began on November 14, 2012. Owners may contact Mack Trucks at 1-800-866-1177.

Do not drive: No. Park outside: No.

11V370000

Date: 2011-07-21. Systems: POWER TRAIN.

Defect: MACK TRUCKS IS RECALLING CERTAIN MODEL YEAR 2010-2011 CHU, CXU AND GU HEAVY TRUCKS MANUFACTURED FROM JULY 12, 2010, THROUGH JULY 23, 2010 FOR A POTENTIALLY DEFECTIVE WELD ON THE SHAFT THAT THE CLUTCH PEDAL ATTACHES TO.

Consequence: IF THE WELD FAILS, THE PEDAL SHAFT MAY WORK ITS WAY LOOSE AND POTENTIALLY CAUSE THE CLUTCH PEDAL TO FALL TO THE FLOOR, WHICH WOULD LIMIT THE DRIVER'S CONTROL OF THE VEHICLE INCREASING THE RISK OF A CRASH.

Remedy: DEALERS WILL REPLACE THE CLUTCH PEDAL SHAFT FREE OF CHARGE. THE SAFETY RECALL BEGAN ON AUGUST 29, 2011. OWNERS MAY CONTACT MACK TRUCKS AT 1-800-866-1177.

Do not drive: No. Park outside: No.

11V209000

Date: 2011-03-31. Systems: TRAILER HITCHES.

Defect: MACK TRUCKS IS RECALLING CERTAIN MODEL YEAR 2008-2011 CHU AND CXU HEAVY TRUCKS MANUFACTURED FROM JANUARY 2008 THROUGH JULY 2010. THERE MAY BE AN INTERFERENCE WITH THE BOLTS USED TO SECURE THE FIFTH WHEEL TO THE FRAME THAT CAN PREVENT THE BOLTS FROM BEING TORQUED TO SPECIFICATION.

Consequence: THE BOLTS MAY FAIL AND COULD RESULT IN THE FIFTH WHEEL COMING LOOSE CAUSING THE TRAILER TO SEPARATE FROM THE TRACTOR INCREASING THE RISK OF A CRASH.

Remedy: DEALERS WILL INSPECT AND REPLACE THE BOLTS AS REQUIRED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MAY 30, 2011. OWNERS MAY CONTACT MACK TRUCKS AT 1-800-866-1177.

Do not drive: No. Park outside: No.

10V536000

Date: 2010-10-27. Systems: ELECTRICAL SYSTEM.

Defect: MACK TRUCKS IS RECALLING CERTAIN MODEL YEAR 2010 THROUGH 2011 CXU, HEAVY TRUCKS MANUFACTURED FROM AUGUST 12, 2009, THROUGH AUGUST 31, 2010. THE REAR HOLD-DOWN BRACKETS THAT SECURE THE BATTERY BOX LID MAY BE ROTATED TOO FAR FORWARD, WHICH MAY RESTRICT THE BATTERY BOX LID FROM PROPERLY SEATING.

Consequence: IF THIS OCCURS, THE BATTERY BOX LID MAY COME OFF WHEN STEPPING ON THE STEP, WHICH MAY CAUSE A PERSON TO FALL FROM THE VEHICLE RESULTING IN PERSONAL INJURY.

Remedy: MACK WILL INSPECT AND ADJUST THE REAR HOLD-DOWN BRACKETS AS REQUIRED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON DECEMBER 1, 2010. OWNERS MAY CONTACT MACK TRUCKS AT 1-800-866-1177.

Do not drive: No. Park outside: No.

Investigations

1 investigations; 0 open.

PE10042

Opened: 2010-11-04. Closed: 2011-04-27.

Failing 5th wheel attachment bolts

On October 3rd 2010 the Office of Defects Investigation (ODI) received two complaints on 2009 - 2010 Mack CXU612 and CXU trucks for failing bolts that clamp the 5th wheel to the frame of the truck. On January 19, 2011 ODI opened this Preliminary Evaluation.During the course of the investigation ODI took possession of fasteners from the field.These fasteners, taken off subject complaint vehicles, e

Systems: TRAILER HITCHES.

Linked campaign numbers: 11V209000.

Manufacturer communications

223 manufacturer communications.

Communications by system
SystemCount
ENGINE AND ENGINE COOLING65
ELECTRICAL SYSTEM51
POWER TRAIN38
EQUIPMENT31
ENGINE14
SUSPENSION14
FUEL SYSTEM, GASOLINE12
UNKNOWN OR OTHER8

11032086

Date: 2026-04-09. Type: Service Bulletin/Repair Instructions. Systems: POWER TRAIN.

CBR - Mack Carrier Nut Adhesive Change.

11032092

Date: 2026-04-09. Type: Service Bulletin/Repair Instructions. Systems: POWER TRAIN.

CBR - Mack Chassis - Through Shaft Bearing Retainer Breakage On Mack Carriers.

11030583

Date: 2026-03-02. Type: Service Bulletin/Repair Instructions. Systems: SUSPENSION.

CBR - Z Spring Bracket Wear.

11028051

Date: 2026-01-08. Type: Service Bulletin/Repair Instructions. Systems: ENGINE, VEHICLE SPEED CONTROL.

CBR - Mack Chassis - Engine Brake Only Works With The Brake Pedal, No Function During Cruise. US07 And Newer Emissions, Model Year 2008 And Newer.

11021332

Date: 2025-07-28. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.

CBR - A significant GPS reporting issue is affecting fleet operations, with trucks maintaining back-office communication but failing to transmit GPS location data.

11021333

Date: 2025-07-17. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM, SERVICE BRAKES.

CBR - To correct the MID136 SID 66 FMI 7 fault code the latest Bendix VCP file will need to downloaded.

11018804

Date: 2025-05-28. Type: Service Bulletin/Repair Instructions. Systems: ENGINE.

Inactive Code P25AE00 Being Generated After A Hard Pull And A Momentary Drop In Engine Oil Pressure (Low Oil Pressure) (Possible Related Codes - SPN4811 , SPN 100 , PID 100)

11018816

Date: 2025-05-01. Type: Service Bulletin/Repair Instructions. Systems: POWER TRAIN.

Mack Chassis - Rear Axle Overheat

11008366

Date: 2024-09-13. Type: Service Bulletin/Repair Instructions. Systems: SERVICE BRAKES.

CBR: To correct the MID136 SID 66 FMI 7 fault code the latest Bendix VCP fi le will need to be downloaded.

11003042

Date: 2024-06-19. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM, UNKNOWN OR OTHER, VEHICLE SPEED CONTROL.

CBR - Accelerator Pedal: Inspection Instructions

Notes on this record

  • Complaints from the API and bulk file are merged and deduplicated by ODI number; the API alone misses records.
  • System and subsystem counts are numbers of distinct complaints, recalls or communications that name them. One record can name several systems, so shares across systems can add to more than 100 percent; a single share never exceeds 100 percent.
  • Recalls are counted once per campaign, investigations once per action and manufacturer communications once per NHTSA id, even when NHTSA lists several model names for the same record.
  • A sales denominator is a calendar-year proxy, not the population of vehicles still in use. Rates are copied from verified pipeline output.

Other names NHTSA uses

None listed.

Matched NHTSA models

Matched labels and complaints
NHTSA model labelComplaints
CXU1

Same model, other years

All model years | All Mack models

Other Mack models, 2010

Sources

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