The Used Car Index

2010 Mack GU problems

NHTSA lists 1 complaints for the 2010 Mack GU, 0 of them mention a crash and 0 mention a fire. 0 complaints mention an injury, with 0 injuries and 0 deaths reported.

Data build 2026-10-08.

NHTSA lists this vehicle as MACK GU.

At a glance

Complaints
1
With crash
0
With fire
0
With injury (complaints)
0
Injuries
0
Deaths
0
Recalls
4
Do not drive recalls
0
Park outside recalls
0
Recall potential units (maximum)
70,208
Investigations
0
Open investigations
0
Manufacturer communications
206

Complaints per 100k sold unavailable. No sales source is available for this record.

Where the complaints are

Top systems
SystemComplaintsShare of this vehicle's complaints
ENGINE1100.0%
VEHICLE SPEED CONTROL1100.0%
Top subsystems
SystemSubsystemComplaints

One complaint can name several systems, so shares can add to more than 100 percent.

Model-generated complaint tags: This model year has not been tagged.

Recalls

See new recalls and investigations this week.

4 recalls.

14V208000

Date: 2014-04-18. Systems: EXTERIOR LIGHTING.

Defect: Mack Trucks Inc. (Mack) is recalling certain model year 2010-2014 CHU, CXU, and MRU, 2007 CT and CV, 2008-2014 GU, and 2011-2014 LEU, and TD trucks manufactured February 28, 2006, through November 8, 2013, and equipped Hamsar Electronic Flasher. The hazard warning lights may fail.

Consequence: A failure of the hazard warning lights could reduce the trucks visibility, increasing the risk of a crash.

Remedy: Mack will notify owners, and dealers will replace the electronic flasher unit, free of charge. The recall will begin by mid-June 2014. Interim letters went out to owners on June 23, 2014. The recall began on July 25, 2014. Owners may contact Mack customer service at 1-866-298-6586. Mack's number for this recall is SC0379.

Do not drive: No. Park outside: No.

14V078000

Date: 2014-02-21. Systems: ELECTRICAL SYSTEM.

Defect: Mack Trucks, Inc. (Mack) notified the agency on February 20, 2014, that they are recalling certain model year 2010-2012 CHU, CXU, GU and TD vehicles manufactured from June 16, 2009, through July 8, 2011. While continuing to research the scope of the issue, Mack expanded the recall on November 18, 2014 to include certain model year 2008-2009 and 2013-2014 CHU, CXU, GU and TD vehicles manufactured (excerpt)

Consequence: Deposits of contaminants may result in the circuits being bridged, creating a high resistance short, increasing the risk of a fire. (excerpt)

Remedy: Mack has notified owners, and dealers will inspect the EPDM. If contamination has occurred, dealers will replace the EPDM and address the leak, free of charge. Owners of model year 2010-2012 CHU, CXU, GU and TD vehicles were initially notified April 24, 2014. Owners affected by the recall expansions were notified in February 2015. Owners may contact Mack Trucks at 1-336-393-2000. Mack's number (excerpt)

Do not drive: No. Park outside: No.

11V292000

Date: 2011-05-20. Systems: ELECTRICAL SYSTEM.

Defect: MACK TRUCKS IS RECALLING CERTAIN MODEL YEAR 2008-2011 GU HEAVY TRUCKS MANUFACTURED FROM SEPTEMBER 12, 2007, THROUGH APRIL 8, 2011, WITH A FOUR BATTERY CABLE DESIGN. AS A RESULT OF THE ROUTING AND CLIPPING USED, THE BATTERY CABLES MAY COME INTO CONTACT WITH FRAME HARDWARE, WHICH, AS A RESULT OF CHAFING, MAY CAUSE THE INSULATION TO BECOME WORN TO A POINT WHERE A SHORT OCCURS.

Consequence: A SHORT CAN POTENTIALLY CAUSE A VEHICLE FIRE.

Remedy: DEALERS WILL RE-ROUTE THE BATTERY CABLES AND REPLACE THE CABLES IF CHAFING HAS OCCURRED. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JULY 11, 2011. OWNERS MAY CONTACT MACK TRUCKS AT 1-800-866-1177.

Do not drive: No. Park outside: No.

10V404000

Date: 2010-09-07. Systems: SERVICE BRAKES, AIR.

Defect: MACK IS RECALLING CERTAIN MODEL YEAR 2008 THROUGH 2011 GU AND MRU MODEL VEHICLES MANUFACTURED WITH A FRONT TOW GLAD HAND OPTION. THE ACTUATION AND RELEASE TIMING OF THE VEHICLES EXCEEDS THE LIMIT WHICH FAILS TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 121, "AIR BRAKE SYSTEMS."

Consequence: IF THE BRAKES DO NOT PERFORM AS THEY SHOULD, A VEHICLE CRASH COULD OCCUR.

Remedy: MACK WILL NOTIFY OWNERS AND REPAIR THE VEHICLE FREE OF CHARGE. THE SAFETY RECALL BEGAN ON FEBRUARY 1, 2011. OWNERS MAY CONTACT MACK AT 1-877-800-4945.

Do not drive: No. Park outside: No.

Investigations

0 investigations; 0 open.

Manufacturer communications

206 manufacturer communications.

Communications by system
SystemCount
ENGINE AND ENGINE COOLING67
ELECTRICAL SYSTEM41
POWER TRAIN36
EQUIPMENT29
SUSPENSION13
ENGINE12
FUEL SYSTEM, GASOLINE11
UNKNOWN OR OTHER9

10251333

Date: 2024-02-21. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.

CBR -Telematics Gateway (TGW) Connect Ability Issues

10251329

Date: 2024-02-16. Type: Service Bulletin/Repair Instructions. Systems: POWER TRAIN.

CBR - Automated Manual Transmission ( AMT ) Flywheel Pilot Bearing Wear On Input Shaft.

10251331

Date: 2024-02-16. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.

CBR - Active "Set Park Brake" Message On Drivers Information Display (DID).

10248101

Date: 2023-12-01. Type: Service Bulletin/Repair Instructions. Systems: ENGINE AND ENGINE COOLING.

CBR: For vehicles equipped with an 11L engine, the plastic saddle bracket holding the a/c line on the left side of the engine may move excessively and rub the area where it secures the line.

10246086

Date: 2023-11-07. Type: Service Bulletin/Repair Instructions. Systems: POWER TRAIN.

TSB: Mack Trucks now offer an improved HD Inter-Axle Through Shaft for the CRD 125, 150, 180, and 200 family carriers. The new HD shaft went into production on January 23rd, 2023 for 2.54 - 3.50 axle ratios and April 1st, 2023 for 3.56 - 3.98 ratios. The new HD through shaft is an upgrade over the c

10241945

Date: 2023-08-18. Type: Service Bulletin/Repair Instructions. Systems: ENGINE AND ENGINE COOLING.

TSB: Air Restriction Indicator

10241946

Date: 2023-08-14. Type: Service Bulletin/Repair Instructions. Systems: SUSPENSION.

TSB: Barksdale Leveling Valve, Leak Test

10237374

Date: 2023-05-31. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT.

Service Literature Published and Released in May, 2023

10237339

Date: 2023-05-24. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT.

CBR: eWarranty To UCHP Labor Code ( SCC Code ) Crossover, Conversion Information For Use With Campaigns ( FI, PI ) And Recalls ( EC, SC ), Location On Trucks Dealer Portal ( TDP )

10237342

Date: 2023-05-02. Type: Service Bulletin/Repair Instructions. Systems: POWER TRAIN.

CBR: Diagnostic Trouble Code (DTC) P215A-64, Fault Code SPN 84 FMI 19

Notes on this record

  • Complaints from the API and bulk file are merged and deduplicated by ODI number; the API alone misses records.
  • System and subsystem counts are numbers of distinct complaints, recalls or communications that name them. One record can name several systems, so shares across systems can add to more than 100 percent; a single share never exceeds 100 percent.
  • Recalls are counted once per campaign, investigations once per action and manufacturer communications once per NHTSA id, even when NHTSA lists several model names for the same record.
  • A sales denominator is a calendar-year proxy, not the population of vehicles still in use. Rates are copied from verified pipeline output.

Other names NHTSA uses

None listed.

Matched NHTSA models

Matched labels and complaints
NHTSA model labelComplaints
GU1

Same model, other years

All model years | All Mack models

Other Mack models, 2010

Sources

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