10251333
Date: 2024-02-21. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.
CBR -Telematics Gateway (TGW) Connect Ability Issues
2013 Mack GU problems
NHTSA lists 1 complaints for the 2013 Mack GU, 0 of them mention a crash and 0 mention a fire. 0 complaints mention an injury, with 0 injuries and 0 deaths reported.
Data build 2026-10-08.
NHTSA lists this vehicle as MACK GU.
At a glance
- Complaints
- 1
- With crash
- 0
- With fire
- 0
- With injury (complaints)
- 0
- Injuries
- 0
- Deaths
- 0
- Recalls
- 0
- Do not drive recalls
- 0
- Park outside recalls
- 0
- Recall potential units (maximum)
- Unavailable
- Investigations
- 0
- Open investigations
- 0
- Manufacturer communications
- 184
Complaints per 100k sold unavailable. No sales source is available for this record.
Where the complaints are
| System | Complaints | Share of this vehicle's complaints |
|---|---|---|
| STRUCTURE | 1 | 100.0% |
| System | Subsystem | Complaints |
|---|---|---|
| STRUCTURE | BODY | 1 |
One complaint can name several systems, so shares can add to more than 100 percent.
Model-generated complaint tags
These labels are model-generated, not NHTSA data.
| Label | Count | Share of tagged | Mean confidence |
|---|---|---|---|
| structural or corrosion | 1 | 100.0% | 0.83 |
| Label | Count | Share of tagged | Mean confidence |
|---|---|---|---|
| low | 1 | 100.0% | 0.82 |
Model: typesafe/jev-1.13-20260917; schema version: tag-v1. 1 tagged complaints of 1 complaints (100.0%).
Confidence is the model's own probability for the label it chose (0 to 1), not accuracy.
Model-generated labels on tagged complaints only. Model years 2013 and newer are tagged in full; 2012 in part (see tagged_share); earlier model years have no tags. NHTSA's own flags remain separate in the complaints block.
Recalls
See new recalls and investigations this week.
0 recalls.
Investigations
0 investigations; 0 open.
Manufacturer communications
184 manufacturer communications.
| System | Count |
|---|---|
| ENGINE AND ENGINE COOLING | 51 |
| ELECTRICAL SYSTEM | 43 |
| POWER TRAIN | 36 |
| EQUIPMENT | 30 |
| ENGINE | 22 |
| SUSPENSION | 12 |
| FUEL SYSTEM, GASOLINE | 6 |
| SERVICE BRAKES | 6 |
10251329
Date: 2024-02-16. Type: Service Bulletin/Repair Instructions. Systems: POWER TRAIN.
CBR - Automated Manual Transmission ( AMT ) Flywheel Pilot Bearing Wear On Input Shaft.
10251331
Date: 2024-02-16. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.
CBR - Active "Set Park Brake" Message On Drivers Information Display (DID).
10249553
Date: 2024-01-18. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.
CBR: TGW Will Not Connect After SIM Card Replacement
10248101
Date: 2023-12-01. Type: Service Bulletin/Repair Instructions. Systems: ENGINE AND ENGINE COOLING.
CBR: For vehicles equipped with an 11L engine, the plastic saddle bracket holding the a/c line on the left side of the engine may move excessively and rub the area where it secures the line.
10246086
Date: 2023-11-07. Type: Service Bulletin/Repair Instructions. Systems: POWER TRAIN.
TSB: Mack Trucks now offer an improved HD Inter-Axle Through Shaft for the CRD 125, 150, 180, and 200 family carriers. The new HD shaft went into production on January 23rd, 2023 for 2.54 - 3.50 axle ratios and April 1st, 2023 for 3.56 - 3.98 ratios. The new HD through shaft is an upgrade over the c
10244819
Date: 2023-10-19. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.
CBR: Telematics Gateway ( TGW, MID 142 ) Losing Communication With The Instrument Cluster ( IC ) - Counts Of Fault Code (FC) MID 140 PSID 239 FMI 12 Data Link, MID 142 Faulty Device or Component Logging, Possibly Following Engine Start.
10243453
Date: 2023-09-05. Type: Service Bulletin/Repair Instructions. Systems: ENGINE AND ENGINE COOLING.
TSB: Aftertreatment Diesel Exhaust Fluid (DEF) Tank, Level Sensor, Replacement
10241945
Date: 2023-08-18. Type: Service Bulletin/Repair Instructions. Systems: ENGINE AND ENGINE COOLING.
TSB: Air Restriction Indicator
10241946
Date: 2023-08-14. Type: Service Bulletin/Repair Instructions. Systems: SUSPENSION.
TSB: Barksdale Leveling Valve, Leak Test
Notes on this record
- Complaints from the API and bulk file are merged and deduplicated by ODI number; the API alone misses records.
- System and subsystem counts are numbers of distinct complaints, recalls or communications that name them. One record can name several systems, so shares across systems can add to more than 100 percent; a single share never exceeds 100 percent.
- Recalls are counted once per campaign, investigations once per action and manufacturer communications once per NHTSA id, even when NHTSA lists several model names for the same record.
- A sales denominator is a calendar-year proxy, not the population of vehicles still in use. Rates are copied from verified pipeline output.
Other names NHTSA uses
None listed.
Matched NHTSA models
| NHTSA model label | Complaints |
|---|---|
| GU | 1 |
Same model, other years
Other Mack models, 2013
- Pinnacle (cxu): 2 complaints
- CHU: 0 complaints
- CMM: 0 complaints
- CXU: 0 complaints
- Granite (gu): 0 complaints
- LEU: 0 complaints
- LR: 0 complaints
- LR6: 0 complaints
Sources
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curl "https://api.theusedcarindex.com/v1/demo/vehicle_risk?make=Mack&model=GU&year=2013"Paid endpoint: https://api.theusedcarindex.com/v1/vehicle_risk. MCP endpoint: https://api.theusedcarindex.com/mcp.