The Used Car Index

2016 Mack MRU problems

No complaints are listed for the 2016 Mack MRU. NHTSA's API and bulk file list none in this build.

Data build 2026-10-07.

NHTSA lists this vehicle as MACK MRU.

At a glance

Complaints
0
With crash
0
With fire
0
With injury (complaints)
0
Injuries
0
Deaths
0
Recalls
2
Do not drive recalls
0
Park outside recalls
0
Recall potential units (maximum)
2,124
Investigations
1
Open investigations
0
Manufacturer communications
266

Complaints per 100k sold unavailable. No sales source is available for this record.

Model-generated complaint tags: No complaints are listed for tagging.

Recalls

2 recalls.

25V030000

Date: 2025-01-23. Systems: SERVICE BRAKES, AIR.

Defect: Mack Trucks, Inc. (Mack) is recalling certain 2010-2018 MRU and 2019-2025 Terrapro towing vehicles. The vehicles are missing the anti-lock brake (ABS) warning light and circuitry that controls the anti-lock brake function for an attached trailer. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 121, "Air Brake Systems."

Consequence: Driving without a functioning anti-lock brake system may result in the trailer not braking as intended, increasing the risk of a crash.

Remedy: Dealers will add an ABS warning light and circuitry, free of charge. Owner notification letters were mailed April 28, 2025. Owners may contact Mack's customer service at 1-800-866-1177. Mack's number for this recall is SC0474.

Do not drive: No. Park outside: No.

15V275000

Date: 2015-05-11. Systems: ENGINE AND ENGINE COOLING.

Defect: Mack Trucks, Inc. (Mack) is recalling certain model year 2011-2016 Mack MRU and LEU trucks manufactured June 25, 2010, to April 30, 2015, and 2015-2016 LR6 trucks manufactured from December 18, 2014 through March 6, 2015. Excessive engine crankcase pressures may cause the 90-degree elbow of the vent tube assembly to detach from the crankcase ventilation breather, possibly allowing engine oil to c (excerpt)

Consequence: If engine oil comes into contact with a hot surface, there could be an increased risk of a fire. (excerpt)

Remedy: Cummins will notify owners on behalf of Mack, and Cummins service centers will administer the repairs which include securing the ends of the 90-degree elbow and reprogramming the electronic control module (ECM) with software that can adjust the engine output under misfire conditions to limit crankcase pressures. These repairs will be performed free of charge. The recall began on June 12, 2015. O (excerpt)

Do not drive: No. Park outside: No.

Investigations

1 investigations; 0 open.

PE20005

Opened: 2020-04-28. Closed: 2022-04-04.

mDrive Transmission Failure to Disengage

On April 28, 2020, the Office of Defects Investigation (ODI) opened PE20-005 to investigate reports of 2013-2015 Mack CHU and CXU trucks equipped with mDrive transmissions continuing to push forward when stopping, possibly increasing the risk of a crash. After more field reports were discovered, the scope of the investigation was expanded to cover MY 2013-2016 vehicles. The mDrive transmission is

Systems: POWER TRAIN.

Linked campaign numbers: None listed.

Manufacturer communications

266 manufacturer communications.

Communications by system
SystemCount
ENGINE AND ENGINE COOLING138
ELECTRICAL SYSTEM52
EQUIPMENT39
ENGINE33
POWER TRAIN27
EQUIPMENT ADAPTIVE/MOBILITY12
FUEL SYSTEM, GASOLINE12
SUSPENSION12

11032086

Date: 2026-04-09. Type: Service Bulletin/Repair Instructions. Systems: POWER TRAIN.

CBR - Mack Carrier Nut Adhesive Change.

11032092

Date: 2026-04-09. Type: Service Bulletin/Repair Instructions. Systems: POWER TRAIN.

CBR - Mack Chassis - Through Shaft Bearing Retainer Breakage On Mack Carriers.

11028051

Date: 2026-01-08. Type: Service Bulletin/Repair Instructions. Systems: ENGINE, VEHICLE SPEED CONTROL.

CBR - Mack Chassis - Engine Brake Only Works With The Brake Pedal, No Function During Cruise. US07 And Newer Emissions, Model Year 2008 And Newer.

11022293

Date: 2025-08-01. Type: Service Campaign. Systems: STEERING.

FI - Drag Link and Pitman Arm Replacement.

11021332

Date: 2025-07-28. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.

CBR - A significant GPS reporting issue is affecting fleet operations, with trucks maintaining back-office communication but failing to transmit GPS location data.

11021333

Date: 2025-07-17. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM, SERVICE BRAKES.

CBR - To correct the MID136 SID 66 FMI 7 fault code the latest Bendix VCP file will need to downloaded.

11016342

Date: 2025-03-06. Type: Service Bulletin/Repair Instructions. Systems: ENGINE.

If oil dilution is suspected refer to the applicable CBR solution below: a CBR-659o ?Mack Chassis - Oil Diluted With Fuel; Fuel In Oil, Diagnostic Information - All Emissions, All Model Years

11012156

Date: 2024-12-03. Type: Service Bulletin/Repair Instructions. Systems: SUSPENSION.

Frame lean can be caused by several seemingly isolated possibilities. The two most common are suspension and frame assembly issues.

11010857

Date: 2024-11-14. Type: Service Bulletin/Repair Instructions. Systems: ENGINE.

Vehicles may present with oil leak coming from the clutch/flywheel housing and observation of burned clutch smell or clutch slipping. These symptoms can be mistaken as a crankshaft rear main seal leak, when the actual cause is the crankshaft adaptor O-ring.

11008366

Date: 2024-09-13. Type: Service Bulletin/Repair Instructions. Systems: SERVICE BRAKES.

CBR: To correct the MID136 SID 66 FMI 7 fault code the latest Bendix VCP fi le will need to be downloaded.

Notes on this record

  • Complaints from the API and bulk file are merged and deduplicated by ODI number; the API alone misses records.
  • System and subsystem counts are numbers of distinct complaints, recalls or communications that name them. One record can name several systems, so shares across systems can add to more than 100 percent; a single share never exceeds 100 percent.
  • Recalls are counted once per campaign, investigations once per action and manufacturer communications once per NHTSA id, even when NHTSA lists several model names for the same record.
  • A sales denominator is a calendar-year proxy, not the population of vehicles still in use. Rates are copied from verified pipeline output.
  • NHTSA's complaints API and bulk file list no complaint for this make, model and model year in this data build.

Other names NHTSA uses

None listed.

Matched NHTSA models

Matched labels and complaints
NHTSA model labelComplaints
MRU0

Same model, other years

All model years | All Mack models

Other Mack models, 2016

Sources

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