No complaints are listed for the 2017 Mack Terrapro (mru). NHTSA's API and bulk file list none in this build.
Data build 2026-10-08.
NHTSA lists this vehicle as MACK TERRAPRO (MRU).
Model-generated complaint tags: No complaints are listed for tagging.
Recalls
See new recalls and investigations this week.
2 recalls.
Date: 2021-12-09. Systems: PARKING BRAKE.
Defect: Mack Trucks, Inc. (Mack) is recalling certain 2008-2019 TerraPro (MRU) and 2019-2022 TerraPro (TE) vehicles. A brake control valve air leak into the attached exhaust hose can create excessive back pressure, causing the parking brake to release unexpectedly.
Consequence: The unexpected release of the parking brake may allow the vehicle to rollaway, increasing the risk of a crash.
Remedy: Dealers will remove the exhaust tube and fitting from the valve, free of charge. Owner notification letters were mailed February 8, 2022. Owners may contact Mack customer service at 1-800-866-1177. Mack's number for this recall is SC0433.
Do not drive: No. Park outside: No.
Date: 2016-02-19. Systems: STEERING.
Defect: Mack Trucks, Inc. (Mack) is recalling certain model year 2016-2017 Granite (GU) and TerraPro (MRU) trucks manufactured from November 9, 2015, through January 19, 2016. The affected trucks may be missing a roll pin to secure the upper steering yoke to the steering shaft.
Consequence: If the roll pin is missing, the steering shaft may disconnect from the yoke, resulting in a complete loss of steering and increasing the risk of a crash.
Remedy: Mack will notify owners, and dealers will inspect the vehicles and replace the steering shaft if the roll pin is missing, free of charge. The recall began on April 1, 2016. Owners may contact Mack customer service at 1-610-709-2131. Mack's recall campaign number for this recall is SC0400.
Do not drive: No. Park outside: No.
Investigations
1 investigations; 0 open.
PE20003
Opened: 2020-04-01. Closed: 2024-01-10.
Vehicle Roll Away
On April 1, 2020, following information received from the Office of Defects Investigation (ODI) network of fleet contacts, ODI opened PE20-003 to investigate reports of vehicle roll away in certain model year (MY) 2008-2020 Autocar and Mack refuse trucks equipped with certain Bendix PP-1 push-pull pneumatic park brake control valves with a pipe-away exhaust configuration. Prior to ODIa s investig
Systems: PARKING BRAKE, SERVICE BRAKES, AIR.
Linked campaign numbers: 21V953, 23V023.
Manufacturer communications
124 manufacturer communications.
Communications by system| System | Count |
|---|
| ENGINE AND ENGINE COOLING | 63 |
|---|
| ELECTRICAL SYSTEM | 23 |
|---|
| POWER TRAIN | 19 |
|---|
| EQUIPMENT | 12 |
|---|
| SUSPENSION | 7 |
|---|
| UNKNOWN OR OTHER | 7 |
|---|
| FUEL SYSTEM, DIESEL | 5 |
|---|
| FUEL SYSTEM, GASOLINE | 4 |
|---|
10253804
Date: 2024-04-22. Type: Service Bulletin/Repair Instructions. Systems: POWER TRAIN.
CBR: Equipped With An Automated Manual Transmission Model D or F ( AMT-D, AMT-F, mDrive) Missing X1 Value In VDA And Default Settings Guidelines, ParameterP1AOB; Fault Code P1052-54, Error 40,Or Error 18 Encountered During Clutch Or Tran.
10251333
Date: 2024-02-21. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.
CBR -Telematics Gateway (TGW) Connect Ability Issues
10251328
Date: 2024-02-16. Type: Service Bulletin/Repair Instructions. Systems: SUSPENSION.
CBR - Driveline Noise, Suspension Ride Height Too High, Suspension Will Not Exhaust - Chassis Built 2016w01 And Newer.
10251329
Date: 2024-02-16. Type: Service Bulletin/Repair Instructions. Systems: POWER TRAIN.
CBR - Automated Manual Transmission ( AMT ) Flywheel Pilot Bearing Wear On Input Shaft.
10251331
Date: 2024-02-16. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.
CBR - Active "Set Park Brake" Message On Drivers Information Display (DID).
10249553
Date: 2024-01-18. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.
CBR: TGW Will Not Connect After SIM Card Replacement
10249551
Date: 2024-01-17. Type: Service Bulletin/Repair Instructions. Systems: STRUCTURE, SUSPENSION.
CBR: Frame Or Cab Lean
10248101
Date: 2023-12-01. Type: Service Bulletin/Repair Instructions. Systems: ENGINE AND ENGINE COOLING.
CBR: For vehicles equipped with an 11L engine, the plastic saddle bracket holding the a/c line on the left side of the engine may move excessively and rub the area where it secures the line.
10246086
Date: 2023-11-07. Type: Service Bulletin/Repair Instructions. Systems: POWER TRAIN.
TSB: Mack Trucks now offer an improved HD Inter-Axle Through Shaft for the CRD 125, 150, 180, and 200 family carriers. The new HD shaft went into production on January 23rd, 2023 for 2.54 - 3.50 axle ratios and April 1st, 2023 for 3.56 - 3.98 ratios. The new HD through shaft is an upgrade over the c
10243529
Date: 2023-09-28. Type: Service Bulletin/Repair Instructions. Systems: ENGINE AND ENGINE COOLING.
Owner Notification Letter, Extended Warranty Coverage U113. The Pre-SCR NOx Sensor is the component provided coverage under this warranty extension.