The Used Car Index

2020 Mack Terrapro (te) problems

No complaints are listed for the 2020 Mack Terrapro (te). NHTSA's API and bulk file list none in this build.

Data build 2026-10-08.

NHTSA lists this vehicle as MACK TERRAPRO (TE).

At a glance

Complaints
0
With crash
0
With fire
0
With injury (complaints)
0
Injuries
0
Deaths
0
Recalls
2
Do not drive recalls
0
Park outside recalls
0
Recall potential units (maximum)
59,338
Investigations
0
Open investigations
0
Manufacturer communications
26

Complaints per 100k sold unavailable. No sales source is available for this record.

Model-generated complaint tags: No complaints are listed for tagging.

Recalls

See new recalls and investigations this week.

2 recalls.

25V030000

Date: 2025-01-23. Systems: SERVICE BRAKES, AIR.

Defect: Mack Trucks, Inc. (Mack) is recalling certain 2010-2018 MRU and 2019-2025 Terrapro towing vehicles. The vehicles are missing the anti-lock brake (ABS) warning light and circuitry that controls the anti-lock brake function for an attached trailer. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 121, "Air Brake Systems."

Consequence: Driving without a functioning anti-lock brake system may result in the trailer not braking as intended, increasing the risk of a crash.

Remedy: Dealers will add an ABS warning light and circuitry, free of charge. Owner notification letters were mailed April 28, 2025. Owners may contact Mack's customer service at 1-800-866-1177. Mack's number for this recall is SC0474.

Do not drive: No. Park outside: No.

24V792000

Date: 2024-10-23. Systems: ELECTRICAL SYSTEM, SERVICE BRAKES, HYDRAULIC.

Defect: Mack Trucks, Inc. (Mack) is recalling certain 2020-2025 Anthem, Granite, TerraPro and Pinnacle vehicles, equipped with Bendix EC80 Advanced Electronic Control Units (ECU). Electrical noise and low signal to the power line carrier may cause the ECU to incorrectly process commands or stop working.

Consequence: Safety systems that depend on the ECU (Automatic Traction Control, ABS, Electronic Stability Control, Active Cruise Control, and Collison Mitigation System) may have diminished or lost functionality, increasing the risk of a crash.

Remedy: Dealers will reprogram the ECU software, free of charge. Owner notification letters were mailed December 9, 2024. Owners may contact Mack customer service at 1-800-866-1177. Mack's number for this recall is SC0472.

Do not drive: No. Park outside: No.

Investigations

0 investigations; 0 open.

Manufacturer communications

26 manufacturer communications.

Communications by system
SystemCount
ENGINE9
ELECTRICAL SYSTEM8
POWER TRAIN4
FUEL/PROPULSION SYSTEM3
SERVICE BRAKES2
STRUCTURE2
UNKNOWN OR OTHER2
STEERING1

11033126

Date: 2026-05-26. Type: Service Bulletin/Repair Instructions. Systems: STRUCTURE.

Mack TerraPro Door Adjustment Procedure

11032086

Date: 2026-04-09. Type: Service Bulletin/Repair Instructions. Systems: POWER TRAIN.

CBR - Mack Carrier Nut Adhesive Change.

11032092

Date: 2026-04-09. Type: Service Bulletin/Repair Instructions. Systems: POWER TRAIN.

CBR - Mack Chassis - Through Shaft Bearing Retainer Breakage On Mack Carriers.

11028032

Date: 2026-01-07. Type: Service Bulletin/Repair Instructions. Systems: ENGINE.

CBR - Mack DEF Level (UQLS) Sensor Troubleshooting Guide - US17+OBD16 Emissions to US22+OBD2023 (DOES NOT APPLY TO AN(4) and PR(4)).

11027007

Date: 2025-12-04. Type: Service Bulletin/Repair Instructions. Systems: ENGINE.

Vehicles affected by this issue will show coolant runoff on the front rights side of the engine.

11026021

Date: 2025-11-12. Type: Service Bulletin/Repair Instructions. Systems: ENGINE.

CBR - 13 Liter Engines ONLY - Engine Coolant Pump Housing Leak; Coolant Found Around The Oil Cooler Duct Cover Or In Between The Coolant Pump Housing And Oil Cooler Housing.

11022293

Date: 2025-08-01. Type: Service Campaign. Systems: STEERING.

FI - Drag Link and Pitman Arm Replacement.

11021332

Date: 2025-07-28. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.

CBR - A significant GPS reporting issue is affecting fleet operations, with trucks maintaining back-office communication but failing to transmit GPS location data.

11021333

Date: 2025-07-17. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM, SERVICE BRAKES.

CBR - To correct the MID136 SID 66 FMI 7 fault code the latest Bendix VCP file will need to downloaded.

11018813

Date: 2025-05-27. Type: Service Bulletin/Repair Instructions. Systems: ENGINE, FUEL/PROPULSION SYSTEM.

Mack DEF Level (UQLS) Sensor Troubleshooting Guide - US17+OBD16 Emissions and Newer

Notes on this record

  • Complaints from the API and bulk file are merged and deduplicated by ODI number; the API alone misses records.
  • System and subsystem counts are numbers of distinct complaints, recalls or communications that name them. One record can name several systems, so shares across systems can add to more than 100 percent; a single share never exceeds 100 percent.
  • Recalls are counted once per campaign, investigations once per action and manufacturer communications once per NHTSA id, even when NHTSA lists several model names for the same record.
  • A sales denominator is a calendar-year proxy, not the population of vehicles still in use. Rates are copied from verified pipeline output.
  • NHTSA's complaints API and bulk file list no complaint for this make, model and model year in this data build.

Other names NHTSA uses

None listed.

Matched NHTSA models

Matched labels and complaints
NHTSA model labelComplaints
TERRAPRO (TE)0

Same model, other years

All model years | All Mack models

Other Mack models, 2020

Sources

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