No complaints are listed for the 2024 Mack Terrapro (te). NHTSA's API and bulk file list none in this build.
Data build 2026-10-09.
NHTSA lists this vehicle as MACK TERRAPRO (TE).
Model-generated complaint tags: No complaints are listed for tagging.
Recalls
See new recalls and investigations this week.
7 recalls.
Date: 2026-03-11. Systems: ENGINE AND ENGINE COOLING.
Defect: Mack Trucks, Inc. (Mack) is recalling certain 2022-2027 TerraPro trucks. The engine control unit (ECU) software may allow the engine to start when the transmission is not in Neutral. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 102, "Transmission Shift Lever Sequence, Starter Interlock, and Transmission Braking Effect."
Consequence: Starting the vehicle while in gear may cause unexpected vehicle movement, increasing the risk of a crash or injury.
Remedy: Dealers will update the ECU software, free of charge. Owner notification letters were mailed April 14, 2026. Owners may contact Mack's customer service at 1-800-866-1177. Mack's number for this recall is SC0492. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov March 18, 2026.
Do not drive: No. Park outside: No.
Date: 2025-01-23. Systems: SERVICE BRAKES, AIR.
Defect: Mack Trucks, Inc. (Mack) is recalling certain 2010-2018 MRU and 2019-2025 Terrapro towing vehicles. The vehicles are missing the anti-lock brake (ABS) warning light and circuitry that controls the anti-lock brake function for an attached trailer. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 121, "Air Brake Systems."
Consequence: Driving without a functioning anti-lock brake system may result in the trailer not braking as intended, increasing the risk of a crash.
Remedy: Dealers will add an ABS warning light and circuitry, free of charge. Owner notification letters were mailed April 28, 2025. Owners may contact Mack's customer service at 1-800-866-1177. Mack's number for this recall is SC0474.
Do not drive: No. Park outside: No.
Date: 2024-10-23. Systems: ELECTRICAL SYSTEM, SERVICE BRAKES, HYDRAULIC.
Defect: Mack Trucks, Inc. (Mack) is recalling certain 2020-2025 Anthem, Granite, TerraPro and Pinnacle vehicles, equipped with Bendix EC80 Advanced Electronic Control Units (ECU). Electrical noise and low signal to the power line carrier may cause the ECU to incorrectly process commands or stop working.
Consequence: Safety systems that depend on the ECU (Automatic Traction Control, ABS, Electronic Stability Control, Active Cruise Control, and Collison Mitigation System) may have diminished or lost functionality, increasing the risk of a crash.
Remedy: Dealers will reprogram the ECU software, free of charge. Owner notification letters were mailed December 9, 2024. Owners may contact Mack customer service at 1-800-866-1177. Mack's number for this recall is SC0472.
Do not drive: No. Park outside: No.
Date: 2024-05-14. Systems: EQUIPMENT.
Defect: Mack Trucks, Inc. (Mack) is recalling certain 2024-2025 MD and Terrapro vehicles. The Gross Axle Weight Rating (GAWR) listed on the vehicle certification label is incorrect, which can allow the vehicle to be overloaded. As such, these vehicles fail to comply with the requirements of 49 CFR Part 567, "Certification."
Consequence: An overloaded vehicle can increase the risk of a crash.
Remedy: Dealers will remove and replace the label, free of charge. Owner notification letters were mailed May 28, 2024. Owners may contact Mack customer service at 1-800-866-1177. Mack's number for this recall is SC0463.
Do not drive: No. Park outside: No.
Date: 2023-12-26. Systems: STEERING.
Defect: Mack Trucks, Inc. (Mack) is recalling certain 2024 Anthem, Pinnacle, and Terrapro vehicles. The steering gear assemblies may have been assembled incorrectly with fewer recirculating balls than are required, which may result in a loss of steering control.
Consequence: A loss of steering control increases the risk of a crash.
Remedy: Dealers will inspect and replace the defective gears as necessary, free of charge. Owner notification letters were mailed February 9, 2024. Owners may contact Mack customer service at 1-800-866-1177. Mack's number for this recall is SC0457.
Do not drive: No. Park outside: No.
Date: 2023-11-22. Systems: VEHICLE SPEED CONTROL.
Defect: Mack Trucks, Inc. (Mack) is recalling certain 2023-2024 GR, AN, LR, and Terrapro vehicles. The engine may not return to idle within 2 seconds if the accelerator pedal position sensor becomes disconnected. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 124, "Accelerator Control Systems."
Consequence: An engine that does not return to idle quickly enough can cause a loss of vehicle control, increasing the risk of a crash.
Remedy: Mack will replace the throttle pedal and update the vehicle software, free of charge. Owner letters were mailed February 27, 2024. Owners may contact Mack customer service at 1-800-866-1177. Mack's number for this recall is SC0455.
Do not drive: No. Park outside: No.
Date: 2023-10-31. Systems: ENGINE.
Defect: Mack Trucks, Inc. (Mack) is recalling certain 2024 Granite and TerraPro vehicles. The rear lifting bracket that attaches to the engine cylinder head may be insufficiently secured, which can allow it to detach.
Consequence: A rear lifting bracket that detaches while the engine is being lifted can result in the engine falling or swinging, increasing the risk of injury.
Remedy: Dealers will inspect and replace the flanged stud in the rear lifting bracket, as necessary, free of charge. Owner notification letters were mailed December 9, 2023. Owners may contact Mack's customer service at 1-800-866-1177. Mack's number for this recall is SC0452.
Do not drive: No. Park outside: No.
Manufacturer communications
80 manufacturer communications.
Communications by system| System | Count |
|---|
| ELECTRICAL SYSTEM | 23 |
|---|
| ENGINE AND ENGINE COOLING | 17 |
|---|
| POWER TRAIN | 16 |
|---|
| ENGINE | 14 |
|---|
| SUSPENSION | 7 |
|---|
| FUEL/PROPULSION SYSTEM | 4 |
|---|
| SERVICE BRAKES | 4 |
|---|
| STRUCTURE | 4 |
|---|
11034135
Date: 2026-06-22. Type: Service Bulletin/Repair Instructions. Systems: ENGINE.
The purpose of this CBR is to provide steps on how to correct a customer complaint of DTC P107B86 accompanied With intermittent loss of throttle.
11033126
Date: 2026-05-26. Type: Service Bulletin/Repair Instructions. Systems: STRUCTURE.
Mack TerraPro Door Adjustment Procedure
11032086
Date: 2026-04-09. Type: Service Bulletin/Repair Instructions. Systems: POWER TRAIN.
CBR - Mack Carrier Nut Adhesive Change.
11032092
Date: 2026-04-09. Type: Service Bulletin/Repair Instructions. Systems: POWER TRAIN.
CBR - Mack Chassis - Through Shaft Bearing Retainer Breakage On Mack Carriers.
11032096
Date: 2026-04-02. Type: Service Campaign. Systems: SUSPENSION.
SC - Trunion Nut Pinch Bolt.
11030579
Date: 2026-03-19. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM, UNKNOWN OR OTHER.
CBR - No Start Condition After Over the Air Programing.
11029453
Date: 2026-02-01. Type: Service Campaign. Systems: FUEL/PROPULSION SYSTEM.
SC - Mack Trucks has determined that a select group of trucks were built with an AHI Module fuel pressure sensor which does not meet our specifications.
11028032
Date: 2026-01-07. Type: Service Bulletin/Repair Instructions. Systems: ENGINE.
CBR - Mack DEF Level (UQLS) Sensor Troubleshooting Guide - US17+OBD16 Emissions to US22+OBD2023 (DOES NOT APPLY TO AN(4) and PR(4)).
11027007
Date: 2025-12-04. Type: Service Bulletin/Repair Instructions. Systems: ENGINE.
Vehicles affected by this issue will show coolant runoff on the front rights side of the engine.
11026021
Date: 2025-11-12. Type: Service Bulletin/Repair Instructions. Systems: ENGINE.
CBR - 13 Liter Engines ONLY - Engine Coolant Pump Housing Leak; Coolant Found Around The Oil Cooler Duct Cover Or In Between The Coolant Pump Housing And Oil Cooler Housing.