The Used Car Index

2024 Mazda CX-90 Plug-IN Hybrid problems

NHTSA lists 95 complaints for the 2024 Mazda CX-90 Plug-IN Hybrid, 7 of them mention a crash and 0 mention a fire. 3 complaints mention an injury, with 4 injuries and 0 deaths reported.

Data build 2026-10-10.

NHTSA lists this vehicle as MAZDA CX-90 PLUG-IN HYBRID.

At a glance

Complaints
95
With crash
7
With fire
0
With injury (complaints)
3
Injuries
4
Deaths
0
Recalls
0
Do not drive recalls
0
Park outside recalls
0
Recall potential units (maximum)
Unavailable
Investigations
1
Open investigations
1
Manufacturer communications
138

Complaints per 100k sold unavailable. No sales source is available for this record.

Where the complaints are

Top systems
SystemComplaintsShare of this vehicle's complaints
ELECTRICAL SYSTEM3334.7%
ENGINE3031.6%
STEERING1717.9%
FORWARD COLLISION AVOIDANCE1515.8%
FUEL/PROPULSION SYSTEM1313.7%
UNKNOWN OR OTHER1313.7%
POWER TRAIN99.5%
LANE DEPARTURE77.4%
VEHICLE SPEED CONTROL77.4%
VISIBILITY/WIPER55.3%
Top subsystems
SystemSubsystemComplaints
FORWARD COLLISION AVOIDANCEADAPTIVE CRUISE CONTROL13
LANE DEPARTUREBLIND SPOT DETECTION5
LANE DEPARTUREWARNING3
BACK OVER PREVENTIONSENSING SYSTEM2
FORWARD COLLISION AVOIDANCEAUTOMATIC EMERGENCY BRAKING2
LANE DEPARTUREASSIST2
BACK OVER PREVENTIONWARNINGS1
VISIBILITYREARVIEW MIRRORS/DEVICES1

One complaint can name several systems, so shares can add to more than 100 percent.

Model-generated complaint tags

These labels are model-generated, not NHTSA data.

Failure modes
LabelCountShare of taggedMean confidence
electrical electronic4143.2%0.83
loss of control3233.7%0.79
mechanical failure88.4%0.67
visibility or lighting77.4%0.93
fire or overheating33.2%0.82
unclear22.1%0.70
fluid or fuel leak11.1%0.55
restraint or airbag11.1%0.47
Severities
LabelCountShare of taggedMean confidence
moderate7983.2%0.88
high88.4%0.79
low77.4%0.73
none11.1%0.48

Model: typesafe/jev-1.13-20260917; schema version: tag-v1. 95 tagged complaints of 95 complaints (100.0%).

Confidence is the model's own probability for the label it chose (0 to 1), not accuracy.

Model-generated labels on tagged complaints only. Model years 2013 and newer are tagged in full; 2012 in part (see tagged_share); earlier model years have no tags. NHTSA's own flags remain separate in the complaints block.

Recalls

See new recalls and investigations this week.

0 recalls.

Investigations

1 investigations; 1 open.

RQ26002

Opened: 2026-01-26. Closed: Not listed.

Momentary increase in steering effort after recall remedy

The Office of Defects Investigation (ODI) has received 26 complaints and several Early Warning Reporting (EWR) Field Reports alleging intermittent and brief increases in steering effort (described as a sticky steeringa ) during the drive cycle in model year (MY) 2024 CX-90 vehicles manufactured by Mazda North American Operations (Mazda) subject to Recall 24V2022. In each complaint, the vehicle h

Systems: STEERING.

Linked campaign numbers: None listed.

Manufacturer communications

138 manufacturer communications.

Communications by system
SystemCount
ELECTRICAL SYSTEM48
UNKNOWN OR OTHER38
SERVICE BRAKES35
ENGINE25
STRUCTURE9
EXTERIOR LIGHTING6
POWER TRAIN6
WHEELS5

11037628

Date: 2026-09-29. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM, ENGINE.

DESCRIPTION Some CX-70 and CX-90 PHEV vehicles may fail to start (enter READY mode) in cold weather, but the vehicle can often be started successfully on the next attempt. This may occur when leakage current between connector terminals causes the MAIN Relay to be falsely detected as ON. As a result,

11037889

Date: 2026-09-24. Type: Warranty Program/Extension. Systems: SERVICE BRAKES.

CSP14 a 2024-2026 CX-90 Subject: Mazda Rear Brake Pad Customer Service Program Limited Warranty Extension a (CSP14 a CX-90 models) - Phase 1 Mailing a May 2026 In late April we announced two Customer Service Programs (CSP14 & CSP15) where certain vehicles are covered under these two Limited

11037890

Date: 2026-09-24. Type: Warranty Program/Extension. Systems: SERVICE BRAKES.

CSP14 a 2024-2026 CX-90 Subject: Mazda Rear Brake Pad Customer Service Program Limited Warranty Extension a (CSP14 a CX-90 models) - Phase 1 Mailing a May 2026 In late April we announced two Customer Service Programs (CSP14 & CSP15) where certain vehicles are covered under these two Limited

11037891

Date: 2026-09-24. Type: Warranty Program/Extension. Systems: SERVICE BRAKES.

CSP14 a 2024-2026 CX-90 Subject: Mazda Rear Brake Pad Customer Service Program Limited Warranty Extension a (CSP14 a CX-90 models) - Phase 1 Mailing a May 2026 In late April we announced two Customer Service Programs (CSP14 & CSP15) where certain vehicles are covered under these two Limited

11037892

Date: 2026-09-24. Type: Warranty Program/Extension. Systems: SERVICE BRAKES.

CSP14 a 2024-2026 CX-90 Subject: Mazda Rear Brake Pad Customer Service Program Limited Warranty Extension a (CSP14 a CX-90 models) - Phase 1 Mailing a May 2026 In late April we announced two Customer Service Programs (CSP14 & CSP15) where certain vehicles are covered under these two Limited

11037893

Date: 2026-09-24. Type: Warranty Program/Extension. Systems: SERVICE BRAKES.

CSP14 a 2024-2026 CX-90 Subject: Mazda Rear Brake Pad Customer Service Program Limited Warranty Extension a (CSP14 a CX-90 models) - Phase 1 Mailing a May 2026 In late April we announced two Customer Service Programs (CSP14 & CSP15) where certain vehicles are covered under these two Limited

11037894

Date: 2026-09-24. Type: Warranty Program/Extension. Systems: SERVICE BRAKES.

CSP14 a 2024-2026 CX-90 Subject: Mazda Rear Brake Pad Customer Service Program Limited Warranty Extension a (CSP14 a CX-90 models) - Phase 1 Mailing a May 2026 In late April we announced two Customer Service Programs (CSP14 & CSP15) where certain vehicles are covered under these two Limited

11037632

Date: 2026-09-18. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.

DESCRIPTION Some customers may experience a message "TCU Malfunction. Have the Vehicle Inspected" in the instrument cluster. Additional symptoms that may occur: Connected Vehicle One Time Passcode (OTP) may fail. Connected Vehicle Remote functions may fail. The following DTC's may be stored: B1252:

11037900

Date: 2026-09-17. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM, UNKNOWN OR OTHER.

Mazda Connected Services - Frequently Asked Questions (FAQ) This Service Alert supersedes the previously issued SAs listed below. The changes are noted in Red text. SA-042/26 06/30/26 DESCRIPTION Frequently Asked Questions (FAQ) Index General Questions MAZDA CONNECT Indication Setup and Getting St

11037899

Date: 2026-09-11. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.

DESCRIPTION If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the customer before proceeding with normal MGSS diagnosis by asking if any aftermarket devices have been installed. Aftermarket devices may be the cause of the electrical con

Notes on this record

  • Complaints from the API and bulk file are merged and deduplicated by ODI number; the API alone misses records.
  • System and subsystem counts are numbers of distinct complaints, recalls or communications that name them. One record can name several systems, so shares across systems can add to more than 100 percent; a single share never exceeds 100 percent.
  • Recalls are counted once per campaign, investigations once per action and manufacturer communications once per NHTSA id, even when NHTSA lists several model names for the same record.
  • A sales denominator is a calendar-year proxy, not the population of vehicles still in use. Rates are copied from verified pipeline output.

Other names NHTSA uses

None listed.

Matched NHTSA models

Matched labels and complaints
NHTSA model labelComplaints
CX-90 PLUG-IN HYBRID95

Same model, other years

All model years | All Mazda models

Other Mazda models, 2024

Sources

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