NHTSA lists 348 complaints for the 2024 Mazda CX-90, 8 of them mention a crash and 1 mention a fire. 8 complaints mention an injury, with 11 injuries and 0 deaths reported.
Data build 2026-10-08.
NHTSA lists this vehicle as MAZDA CX-90.
Recalls
See new recalls and investigations this week.
11 recalls. Showing the latest 10 of 11.
Date: 2025-09-02. Systems: ELECTRICAL SYSTEM.
Defect: Mazda North American Operations (Mazda) is recalling certain 2024-2025 CX-90 and 2025 CX-70 mild hybrid electric vehicles (MHEV). The fuel gauge in the instrument cluster may display an inaccurate fuel reading. (excerpt)
Consequence: An inaccurate fuel gauge may result in the vehicle unexpectedly running out of fuel and stalling, increasing the risk of a crash. (excerpt)
Remedy: Dealers will update the body control module (BCM) software, free of charge. Owner notification letters were mailed October 24, 2025. Owners may contact Mazda customer service at 1-800-222-5500 Option 6. The manufacturer's number for this recall is 78251. The information in your report suggests that Mazda may have been aware of this issue more than five business days before filing a report with (excerpt)
Do not drive: No. Park outside: No.
Date: 2024-10-31. Systems: ELECTRICAL SYSTEM.
Defect: Mazda North American Operations (Mazda) is recalling certain 2024 CX-90 and 2025 CX-70 plug-in hybrid electric vehicles. Improper inverter software may cause the malfunction indicator lights to illuminate, and a loss of drive power may occur while in electric vehicle (EV) mode.
Consequence: Loss of drive power increases the risk of a crash.
Remedy: Dealers will install improved inverter software, free of charge. Owner notification letters were mailed December 19, 2024. Owners may contact Mazda customer service at 1-800-222-5500 Option 6. Mazda's number for this recall is 7024J.
Do not drive: No. Park outside: No.
Date: 2024-10-31. Systems: ELECTRICAL SYSTEM, POWER TRAIN.
Defect: Mazda North American Operations (Mazda) is recalling certain 2024 CX-90 vehicles. The engine may not restart after the idling stop feature (i-stop) turns off the engine due to a software issue.
Consequence: An engine that fails to restart increases the risk of a crash.
Remedy: Dealers will reprogram the powertrain control module (PCM) and the battery energy control module (BECM) software, free of charge. Owner notification letters were mailed December 19, 2024. Owners may contact Mazda customer service at 1-800-222-5500 Option 6. Mazda's number for this recall is 7024J.
Do not drive: No. Park outside: No.
Date: 2024-10-31. Systems: ENGINE AND ENGINE COOLING, POWER TRAIN.
Defect: Mazda North American Operations (Mazda) is recalling certain 2024 CX-90 and 2025 CX-70 vehicles. The powertrain control module (PCM) and engine control modules (ECM) software may cause malfunction indicator lights to illuminate and a loss of drive power.
Consequence: Loss of drive power increases the risk of a crash.
Remedy: Dealers will reprogram the PCM and ECM software, free of charge. Owner notification letters were mailed December 19, 2024. Owners may contact Mazda customer service at 1-800-222-5500 Option 6. Mazda's number for this recall is 7024J.
Do not drive: No. Park outside: No.
Date: 2024-10-31. Systems: ELECTRICAL SYSTEM, STRUCTURE.
Defect: Mazda North American Operations (Mazda) is recalling certain 2024-2025 CX-90 and 2025 CX-70 vehicles equipped with a Dash Electrical Supply Unit (ESU). During vehicle startup, the defroster, seat belt warning, 360A? view monitor functions, and the PHEV high-voltage battery cooling system may not function properly.
Consequence: An ESU that does not function properly, increases the risk of a crash.
Remedy: Dealers will reprogram the Dash ESU with improved software, free of charge. Owner notification letters were mailed December 18, 2024. Owners may contact Mazda customer service at 1-800-222-5500 Option 6. Mazda's number for this recall is 7124J.
Do not drive: No. Park outside: No.
Date: 2024-05-16. Systems: FORWARD COLLISION AVOIDANCE.
Defect: Mazda North American Operations (Mazda) is recalling certain 2024 CX-90 vehicles. The brakes may activate suddenly due to the automatic braking system falsely detecting certain objects while driving.
Consequence: Unexpected braking increases the risk of a crash.
Remedy: Dealers will reprogram the vehicle control module (VCM) with updated software, free of charge. Owner notification letters were mailed July 12, 2024. Owners may contact Mazda customer service at 1-800-222-5500 Option 6. Mazda's number for this recall is 6724E.
Do not drive: No. Park outside: No.
Date: 2024-01-18. Systems: STEERING.
Defect: Mazda North America Operations (Mazda) is recalling certain 2024 CX-90 vehicles. An assembly issue with the worm gear in the steering system may result in a sudden loss of power steering assist.
Consequence: Loss of power steering assist while driving increases the risk of a crash.
Remedy: Dealers will replace the spring engaging the worm gear and reapply grease to the gear teeth, free of charge. Owner notification letters were mailed March 6, 2024. Owners may contact Mazda customer service at 1-800-222-5500 Option 6. Mazda's number for this recall is 6524A.
Do not drive: No. Park outside: No.
Date: 2023-10-26. Systems: POWER TRAIN.
Defect: Mazda North American Operations (Mazda) is recalling certain 2024 CX-90 plug-in hybrid electric (PHEV) vehicles. Due to a software error, the engine and electric motor may shut down unexpectedly, which can result in a loss of drive power.
Consequence: A loss of drive power can increase the risk of a crash.
Remedy: Dealers will update the powertrain control module and engine control module software, free of charge. Owner notification letters were mailed December 20, 2023. Owners may contact Mazda customer service at 1-800-222-5500 Option 6. Mazda's number for this recall is 6323J.
Do not drive: No. Park outside: No.
Date: 2023-10-26. Systems: BACK OVER PREVENTION, FORWARD COLLISION AVOIDANCE, LANE DEPARTURE.
Defect: Mazda North American Operations (Mazda) is recalling certain 2024 CX-90 and MAZDA3 vehicles. Due to a software error, the rearview, front, and/or side camera images may not appear on the display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Consequence: A camera that does not display an image can reduce the driver's view, increasing the risk of a crash or injury.
Remedy: Dealers will update the view monitor control module software, free of charge. Owner notification letters were mailed December 20, 2023. Owners may contact Mazda customer service at 1-800-222-5500 Option 6. Mazda's number for this recall is 6223J.
Do not drive: No. Park outside: No.
Date: 2023-08-04. Systems: BACK OVER PREVENTION, FORWARD COLLISION AVOIDANCE.
Defect: Mazda North American Operations (Mazda) is recalling certain 2024 CX-90 vehicles. Software in the Approaching Vehicle Audible System (AVAS) Information Sound Box (ISB) amplifier may be missing, which can cause inaccurate, external pedestrian warning sounds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 141, "Minimum Sound Requirement (excerpt)
Consequence: Inaccurate external warning sounds may confuse pedestrians about the direction of an approaching vehicle, increasing the risk of a crash or injury. (excerpt)
Remedy: Dealers will update the AVAS ISB amplifier software, free of charge. Owner notification letters were mailed September 18, 2023. Owners may contact Mazda customer service at 1-800-222-5500 Option 6. Mazda's number for this recall is 6123H. (excerpt)
Do not drive: No. Park outside: No.
Manufacturer communications
521 manufacturer communications.
Communications by system| System | Count |
|---|
| ELECTRICAL SYSTEM | 161 |
|---|
| UNKNOWN OR OTHER | 121 |
|---|
| STRUCTURE | 65 |
|---|
| POWER TRAIN | 59 |
|---|
| ENGINE | 56 |
|---|
| SERVICE BRAKES | 51 |
|---|
| ENGINE AND ENGINE COOLING | 47 |
|---|
| EQUIPMENT ADAPTIVE/MOBILITY | 32 |
|---|
11037630
Date: 2026-09-30. Type: Other. Systems: ENGINE, POWER TRAIN.
SUBJECT: ORDERING REQUIREMENT FOR AT COMPONENTS FOR H3T (INLINE 6) Use this guide before ordering or replacing an AT component on applicable H3T vehicles. QUICK CHECKLIST BEFORE ORDERING a ? Confirm the vehicle is a CX-90 (KK) or CX-70 (KJ) with H3T and is within the applicable market coverage. a ?
11037889
Date: 2026-09-24. Type: Warranty Program/Extension. Systems: SERVICE BRAKES.
CSP14 a 2024-2026 CX-90 Subject: Mazda Rear Brake Pad Customer Service Program Limited Warranty Extension a (CSP14 a CX-90 models) - Phase 1 Mailing a May 2026 In late April we announced two Customer Service Programs (CSP14 & CSP15) where certain vehicles are covered under these two Limited
11037890
Date: 2026-09-24. Type: Warranty Program/Extension. Systems: SERVICE BRAKES.
CSP14 a 2024-2026 CX-90 Subject: Mazda Rear Brake Pad Customer Service Program Limited Warranty Extension a (CSP14 a CX-90 models) - Phase 1 Mailing a May 2026 In late April we announced two Customer Service Programs (CSP14 & CSP15) where certain vehicles are covered under these two Limited
11037891
Date: 2026-09-24. Type: Warranty Program/Extension. Systems: SERVICE BRAKES.
CSP14 a 2024-2026 CX-90 Subject: Mazda Rear Brake Pad Customer Service Program Limited Warranty Extension a (CSP14 a CX-90 models) - Phase 1 Mailing a May 2026 In late April we announced two Customer Service Programs (CSP14 & CSP15) where certain vehicles are covered under these two Limited
11037892
Date: 2026-09-24. Type: Warranty Program/Extension. Systems: SERVICE BRAKES.
CSP14 a 2024-2026 CX-90 Subject: Mazda Rear Brake Pad Customer Service Program Limited Warranty Extension a (CSP14 a CX-90 models) - Phase 1 Mailing a May 2026 In late April we announced two Customer Service Programs (CSP14 & CSP15) where certain vehicles are covered under these two Limited
11037893
Date: 2026-09-24. Type: Warranty Program/Extension. Systems: SERVICE BRAKES.
CSP14 a 2024-2026 CX-90 Subject: Mazda Rear Brake Pad Customer Service Program Limited Warranty Extension a (CSP14 a CX-90 models) - Phase 1 Mailing a May 2026 In late April we announced two Customer Service Programs (CSP14 & CSP15) where certain vehicles are covered under these two Limited
11037894
Date: 2026-09-24. Type: Warranty Program/Extension. Systems: SERVICE BRAKES.
CSP14 a 2024-2026 CX-90 Subject: Mazda Rear Brake Pad Customer Service Program Limited Warranty Extension a (CSP14 a CX-90 models) - Phase 1 Mailing a May 2026 In late April we announced two Customer Service Programs (CSP14 & CSP15) where certain vehicles are covered under these two Limited
11037632
Date: 2026-09-18. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.
DESCRIPTION Some customers may experience a message "TCU Malfunction. Have the Vehicle Inspected" in the instrument cluster. Additional symptoms that may occur: Connected Vehicle One Time Passcode (OTP) may fail. Connected Vehicle Remote functions may fail. The following DTC's may be stored: B1252:
11037637
Date: 2026-09-17. Type: Service Bulletin/Repair Instructions. Systems: ENGINE, POWER TRAIN.
DESCRIPTION Use this guide before ordering or replacing an AT component on applicable H3T vehicles. QUICK CHECKLIST BEFORE ORDERING Confirm the vehicle is a CX-90 (KK) or CX-70 (KJ) with H3T and is within the applicable market coverage. a ? In GEPC, identify the AT component part number for the vehi
11037900
Date: 2026-09-17. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM, UNKNOWN OR OTHER.
Mazda Connected Services - Frequently Asked Questions (FAQ) This Service Alert supersedes the previously issued SAs listed below. The changes are noted in Red text. SA-042/26 06/30/26 DESCRIPTION Frequently Asked Questions (FAQ) Index General Questions MAZDA CONNECT Indication Setup and Getting St