NHTSA lists 32 complaints for the 2020 Mazda MAZDA3, 0 of them mention a crash and 0 mention a fire. 0 complaints mention an injury, with 0 injuries and 0 deaths reported.
Data build 2026-10-08.
NHTSA lists this vehicle as MAZDA MAZDA3.
Model-generated complaint tags
These labels are model-generated, not NHTSA data.
Failure modes| Label | Count | Share of tagged | Mean confidence |
|---|
| electrical electronic | 12 | 37.5% | 0.80 |
|---|
| loss of control | 9 | 28.1% | 0.71 |
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| mechanical failure | 4 | 12.5% | 0.91 |
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| structural or corrosion | 3 | 9.4% | 0.81 |
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| fire or overheating | 1 | 3.1% | 0.75 |
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| restraint or airbag | 1 | 3.1% | 0.96 |
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| unclear | 1 | 3.1% | 1.00 |
|---|
| visibility or lighting | 1 | 3.1% | 0.78 |
|---|
Severities| Label | Count | Share of tagged | Mean confidence |
|---|
| moderate | 19 | 59.4% | 0.89 |
|---|
| low | 10 | 31.3% | 0.64 |
|---|
| none | 2 | 6.3% | 0.63 |
|---|
| high | 1 | 3.1% | 0.94 |
|---|
Model: typesafe/jev-1.13-20260917; schema version: tag-v1. 32 tagged complaints of 32 complaints (100.0%).
Confidence is the model's own probability for the label it chose (0 to 1), not accuracy.
Model-generated labels on tagged complaints only. Model years 2013 and newer are tagged in full; 2012 in part (see tagged_share); earlier model years have no tags. NHTSA's own flags remain separate in the complaints block.
Recalls
See new recalls and investigations this week.
2 recalls.
Date: 2020-06-12. Systems: SERVICE BRAKES, HYDRAULIC.
Defect: Mazda North American Operations (Mazda) is recalling certain 2020 CX-30 and Mazda3 vehicles. The front brake caliper mounting bolts may not have been tightened properly during assembly, possibly allowing the calipers to loosen.
Consequence: Loose brake calipers can reduce braking performance or interfere with wheel rotation, affecting vehicle handling. Either of these scenarios can increase the risk of a crash.
Remedy: Mazda will notify owners, and dealers will inspect the front brake caliper bolts, tightening them as necessary. If bolts are missing, the affected brake caliper will be replaced. Repairs will be performed free of charge. The recall began July 24, 2020. Owners may contact Mazda customer service at 1-800-222-5500, Option 4. Mazda's number for this recall is 4420F.
Do not drive: No. Park outside: No.
Date: 2019-12-19. Systems: FORWARD COLLISION AVOIDANCE.
Defect: Mazda North American Operations (Mazda) is recalling certain 2019-2020 Mazda3 vehicles. The Smart Brake System (SBS) can falsely detect an obstacle while driving, activating the automatic emergency braking system and suddenly stopping the vehicle. (excerpt)
Consequence: Stopping the vehicle unexpectedly increases the risk of a crash. (excerpt)
Remedy: Mazda will notify owners, and dealers will update the SBS software. In addition, vehicles with certain production dates will receive an instrument cluster software update or replacement and a replacement owner's manual. These repairs will be performed free of charge. The recall began February 14, 2020. Owners may contact Mazda customer service at 1-800-222-5500, Option 4. Mazda's number for t (excerpt)
Do not drive: No. Park outside: No.
Manufacturer communications
726 manufacturer communications.
Communications by system| System | Count |
|---|
| ELECTRICAL SYSTEM | 285 |
|---|
| EQUIPMENT | 200 |
|---|
| ENGINE AND ENGINE COOLING | 110 |
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| EQUIPMENT ADAPTIVE/MOBILITY | 104 |
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| UNKNOWN OR OTHER | 88 |
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| STRUCTURE | 74 |
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| ENGINE | 64 |
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| POWER TRAIN | 42 |
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11037900
Date: 2026-09-17. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM, UNKNOWN OR OTHER.
Mazda Connected Services - Frequently Asked Questions (FAQ) This Service Alert supersedes the previously issued SAs listed below. The changes are noted in Red text. SA-042/26 06/30/26 DESCRIPTION Frequently Asked Questions (FAQ) Index General Questions MAZDA CONNECT Indication Setup and Getting St
11037899
Date: 2026-09-11. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.
DESCRIPTION If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the customer before proceeding with normal MGSS diagnosis by asking if any aftermarket devices have been installed. Aftermarket devices may be the cause of the electrical con
11037634
Date: 2026-09-10. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM, UNKNOWN OR OTHER.
This Service Alert supersedes the previously issued service alert listed below. The changes are noted in Red text. SA-038/26 08/18/26 and 06/15/26 DESCRIPTION Some customers may complain about any of the following: 1. Infotainment Center Display does not provide the Authorization Code (OTP) during t
11037018
Date: 2026-09-04. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM, ENGINE, EXTERIOR LIGHTING, UNKNOWN OR OTHER.
This Service Alert supersedes the previously issued service alert listed below. The changes are noted in Red text. SA-038/26 06/15/26 DESCRIPTION Some customers may complain about any of the following: 1. Infotainment Center Display does not provide the Authorization Code (OTP) during the MyMazda A
11037012
Date: 2026-08-20. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM, UNKNOWN OR OTHER.
This Service Alert supersedes the previously issued Service Alerts listed below: The changes are noted in Red. Infotainment Reboot With Navigation Card Installed This Service Information is no longer valid. Refer to the following updated Technical Service Bulletins: CX-5 / CX-9: 16-002/23 - UPDATED
11037011
Date: 2026-08-19. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM, WHEELS.
This Service Alert supersedes the previously issued bulletin(s) listed below. The changes are noted in Red text. SA-006/23 01/23/23 DESCRIPTION Some customers may complain about the infotainment system and/or the MyMazda App showing incorrect clock and/or tire pressures and/or tire pressure missin
11037019
Date: 2026-08-19. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM, UNKNOWN OR OTHER.
This Service Alert supersedes the previously issued SA(s) listed below. The changes are noted in Red text. SA-039/26 06/15/26 Mazda Connect Symptom Troubleshooting DESCRIPTION Customers having MAZDA CONNECT concerns should have their vehicle repaired using the following repair procedure.
11037010
Date: 2026-08-18. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.
DESCRIPTION Some customers may complain about SiriusXM Travel Link, Traffic Plus showing expired even though the customer purchased a paid subscription. SiriusXM audio packages do not include SiriusXM Travel Link, Traffic Plus. To get Traffic Plus, the customer must purchase the Infotainment "Siriu
11036688
Date: 2026-08-10. Type: Service Bulletin/Repair Instructions. Systems: ENGINE.
This bulletin supersedes the previously issued bulletin(s) listed below. The changes are noted in Red text. 01-012/22 10/06/22 DESCRIPTION Some vehicles may exhibit accumulation of dried coolant (1) around the water pipe (2). This is caused by a gap between the housing and pipe due to a press fittin
11035595
Date: 2026-07-08. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM, STEERING.
DESCRIPTION Some customers may complain that the electric power steering warning light illuminates after engine start and DTC U2011:1C is stored. Zinc-plated whisker may form inside the EPS motor and trigger the DTC. However, since it is cleared when power is supplied during DTC detection, normal op