NHTSA lists 107 complaints for the 2020 Mazda CX-5, 10 of them mention a crash and 0 mention a fire. 6 complaints mention an injury, with 6 injuries and 0 deaths reported.
Data build 2026-10-08.
NHTSA lists this vehicle as MAZDA CX-5.
Complaints per 100k sold: 73.077. Units sold: 146,420; sales year: 2020; basis: calendar_year_us_sales_proxy_for_model_year. goodcarbadcar.net.
| System | Complaints | Share of this vehicle's complaints |
|---|---|---|
| ELECTRICAL SYSTEM | 30 | 28.0% |
| UNKNOWN OR OTHER | 25 | 23.4% |
| ENGINE | 17 | 15.9% |
| SERVICE BRAKES | 13 | 12.1% |
| FORWARD COLLISION AVOIDANCE | 12 | 11.2% |
| POWER TRAIN | 8 | 7.5% |
| STRUCTURE | 6 | 5.6% |
| VEHICLE SPEED CONTROL | 6 | 5.6% |
| AIR BAGS | 5 | 4.7% |
| BACK OVER PREVENTION | 4 | 3.7% |
| System | Subsystem | Complaints |
|---|---|---|
| FORWARD COLLISION AVOIDANCE | AUTOMATIC EMERGENCY BRAKING | 8 |
| FORWARD COLLISION AVOIDANCE | WARNINGS | 6 |
| STRUCTURE | BODY | 5 |
| LANE DEPARTURE | BLIND SPOT DETECTION | 4 |
| FORWARD COLLISION AVOIDANCE | ADAPTIVE CRUISE CONTROL | 3 |
| BACK OVER PREVENTION | REARVIEW SYSTEM BRAKING | 2 |
| BACK OVER PREVENTION | SENSING SYSTEM | 1 |
| BACK OVER PREVENTION | WARNINGS | 1 |
| ELECTRICAL SYSTEM | ADAS | 1 |
| ELECTRICAL SYSTEM | IGNITION | 1 |
One complaint can name several systems, so shares can add to more than 100 percent.
These labels are model-generated, not NHTSA data.
| Label | Count | Share of tagged | Mean confidence |
|---|---|---|---|
| electrical electronic | 48 | 44.9% | 0.95 |
| loss of control | 20 | 18.7% | 0.83 |
| mechanical failure | 15 | 14.0% | 0.77 |
| fluid or fuel leak | 6 | 5.6% | 0.80 |
| noise or comfort | 5 | 4.7% | 0.83 |
| restraint or airbag | 5 | 4.7% | 0.92 |
| unclear | 3 | 2.8% | 0.66 |
| visibility or lighting | 3 | 2.8% | 0.85 |
| structural or corrosion | 2 | 1.9% | 0.78 |
| Label | Count | Share of tagged | Mean confidence |
|---|---|---|---|
| moderate | 76 | 71.0% | 0.87 |
| low | 16 | 15.0% | 0.79 |
| high | 13 | 12.1% | 0.93 |
| none | 2 | 1.9% | 0.74 |
Model: typesafe/jev-1.13-20260917; schema version: tag-v1. 107 tagged complaints of 107 complaints (100.0%).
Confidence is the model's own probability for the label it chose (0 to 1), not accuracy.
Model-generated labels on tagged complaints only. Model years 2013 and newer are tagged in full; 2012 in part (see tagged_share); earlier model years have no tags. NHTSA's own flags remain separate in the complaints block.
See new recalls and investigations this week.
0 recalls.
0 investigations; 0 open.
448 manufacturer communications.
| System | Count |
|---|---|
| ELECTRICAL SYSTEM | 126 |
| EQUIPMENT | 116 |
| ENGINE AND ENGINE COOLING | 78 |
| ENGINE | 51 |
| UNKNOWN OR OTHER | 50 |
| POWER TRAIN | 40 |
| STRUCTURE | 40 |
| EQUIPMENT ADAPTIVE/MOBILITY | 38 |
Date: 2026-09-11. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.
DESCRIPTION If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the customer before proceeding with normal MGSS diagnosis by asking if any aftermarket devices have been installed. Aftermarket devices may be the cause of the electrical con
Date: 2026-08-10. Type: Service Bulletin/Repair Instructions. Systems: ENGINE.
This bulletin supersedes the previously issued bulletin(s) listed below. The changes are noted in Red text. 01-012/22 10/06/22 DESCRIPTION Some vehicles may exhibit accumulation of dried coolant (1) around the water pipe (2). This is caused by a gap between the housing and pipe due to a press fittin
Date: 2026-06-19. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM, ENGINE.
This SA supersedes the previously issued SA(s) listed below. The changes are noted in Red. SA-061/25 12/17/25 DESCRIPTION If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the customer before proceeding with normal MGSS diagnosis by ask
Date: 2026-06-17. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.
This SA supersedes the previously issued bulletin(s) listed below. The changes are noted below in Red. SA-027/26 04/16/26 DESCRIPTION The Mazda DCA-8000 is required for all warranty battery testing. If the Mazda DCA-8000 is not used, incorrect battery testing may result in unnecessary battery replac
Date: 2026-05-01. Type: Service Bulletin/Repair Instructions. Systems: POWER TRAIN.
This bulletin supersedes the previously issued bulletin(s) listed below. The changes are noted in Red. 01-008/23 06/05/23 Some vehicles may exhibit rattling noises from the engine compartment and oil leakage from the drive belt auto tensioner. This may be caused by insufficient sealing at the driv
Date: 2026-04-30. Type: Service Bulletin/Repair Instructions. Systems: STRUCTURE, UNKNOWN OR OTHER.
DESCRIPTION Some vehicles may require the replacement of a damaged VIN plate or vehicle certification label. To obtain a replacement VIN plate (bulkhead-mounted and visible through the lower-left area of the windshield), contact DAG (Dealer Assistance Group) using VIN Plate Request Form available on
Date: 2026-04-21. Type: Service Bulletin/Repair Instructions. Systems: ENGINE, POWER TRAIN, SERVICE BRAKES, UNKNOWN OR OTHER.
This Service Alert supersedes the previously issued SA listed below: The changes are noted in Red. SA-011/24 02/12/24, 06/06/24, 07/29/24 DESCRIPTION Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the sch
Date: 2026-04-16. Type: Service Bulletin/Repair Instructions. Systems: ENGINE.
This Service Alert supersedes the previously issued M-Tip(s) listed below. The changes are noted in Red text. MT-002/19 09/30/19 and 12/19/19 DESCRIPTION If an engine assembly is replaced after a catastrophic internal mechanical failure, clean the intake manifold internally before installing a repla
Date: 2026-04-15. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.
This SA supersedes the previously issued bulletin(s) listed below. The changes are noted below in Red. SA-007/25 10/22/25, 06/02/25 and 02/03/25 DESCRIPTION The Mazda DCA-8000 is required for all warranty battery testing. If the Mazda DCA-8000 is not used, incorrect battery testing may result in unn
Date: 2026-04-11. Type: Service Bulletin/Repair Instructions. Systems: FUEL/PROPULSION SYSTEM.
This Service Alert supersedes the previously issued M-Tip(s) listed below. The changes are noted in Red text. MT-003/22 03/02/22 DESCRIPTION Some customers may complain about a tapping or knocking noise coming from the rear seat after fuel fill. The concern will likely occur if the fuel tank is over
None listed.
| NHTSA model label | Complaints |
|---|---|
| CX-5 | 107 |
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