No complaints are listed for the 2014 MCI D4000. NHTSA's API and bulk file list none in this build.
Data build 2026-10-09.
NHTSA lists this vehicle as MCI D4000.
Model-generated complaint tags: No complaints are listed for tagging.
Recalls
See new recalls and investigations this week.
4 recalls.
Date: 2024-02-07. Systems: EQUIPMENT ADAPTIVE/MOBILITY.
Defect: Motor Coach Industries (MCI) is recalling certain 2014-2018 D4000, 2013-2019 D4005, 2013-2023 D4500, 2013-2020 D4505, and 2021-2024 D45CRT coaches equipped with a Ricon wheelchair lift. The red beacon lighting on the Threshold Warning System (TWS) may not be bright enough. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 403, "Platform (excerpt)
Consequence: Beacons that do not provide proper illumination may be less visible to wheelchair lift users, increasing the risk of injury. (excerpt)
Remedy: MCI will work with Ricon to replace the TWS kits, free of charge. Owner notification letters were mailed March 21, 2024. Owners may contact MCI customer service at 1-800-241-2947. (excerpt)
Do not drive: No. Park outside: No.
Date: 2018-05-13. Systems: ENGINE AND ENGINE COOLING.
Defect: Motor Coach Industries (MCI) is recalling certain 2011-2016 D4500, D4505, D4000, D4005, and D4000 ISTV motor coaches equipped with ISX engines. Due to vibrations, the exhaust bellow pipes develop a hole.
Consequence: If the pipe develops a hole, during a regeneration cycle, hot exhaust gases may leak out, increasing the risk of a fire.
Remedy: MCI will notify owners, and dealers will replace the bellows pipe assembly with an improved part, free of charge. The recall began July 10, 2018. Owners may contact MCI customer service at 1-800-241-2947.
Do not drive: No. Park outside: No.
Date: 2016-01-20. Systems: SEATS.
Defect: Motor Coach Industries (MCI) is recalling certain model year 2011-2013 and 2015 J4500 coaches manufactured November 18, 2011, to July 10, 2015, 2011-2012 and 2014-2015 D4000 coaches manufactured manufactured September 24, 2010, to September 5, 2015, 2011-2013 and 2015-2016 D4005 coaches manufactured January 17, 2011, to November 23, 2015, 2012-2014 and 2016 D4000ISTV coaches manufactured July 18, (excerpt)
Consequence: If the seatbelt anchorage assembly separates from the J-Bracket, the bus driver may not be properly restrained in the event of a crash increasing their risk of injury. (excerpt)
Remedy: MCI will notify owners and dealers will inspect the seats and determined if welds are missing. Any J-Bracket that is missing welds will be removed and replaced, free of charge. The recall began on February 15, 2016. Owners may contact MCI at 1-800-241-2947. MCI's number for this recall is SB 431. (excerpt)
Do not drive: No. Park outside: No.
Date: 2014-06-09. Systems: EXTERIOR LIGHTING.
Defect: Motor Coach Industries, Inc. (MCI) is recalling certain model year 2014 D4000, D4005, D4000ISTV, D4500, D4505, and J4500 motor coaches manufactured July 2013 to April 2014. The multiplex electrical systems controller may unintentionally turn off the vehicle's headlights while the vehicle is in gear.
Consequence: If the headlights turn off while the vehicle is in operation, the driver's visibility may be reduced, increasing the risk of a crash.
Remedy: MCI will notify owners, and dealers will update the multiplex controller software, free of charge. The recall began in July 2014. Owners may contact MCI customer service at 1-800-241-2947. MCI's number for this recall is 413.
Do not drive: No. Park outside: No.
Manufacturer communications
17 manufacturer communications.
Communications by system| System | Count |
|---|
| ENGINE | 5 |
|---|
| EQUIPMENT | 3 |
|---|
| SUSPENSION | 3 |
|---|
| ENGINE AND ENGINE COOLING | 2 |
|---|
| ELECTRICAL SYSTEM | 1 |
|---|
| SEATS | 1 |
|---|
| SERVICE BRAKES, HYDRAULIC | 1 |
|---|
| STRUCTURE | 1 |
|---|
11011092
Date: 2024-11-05. Type: Service Bulletin/Repair Instructions. Systems: ENGINE, UNKNOWN OR OTHER.
Information to owners showing the proper procedure for checking the oil level in a BITZER HVAC compressor.
10213033
Date: 2022-05-03. Type: Service Bulletin/Repair Instructions. Systems: SEATS.
Technical Service Information Bulletin describing the replacement of seating backrest attachment hardware with the addition of a mechanical lock nut on specifically equipped buses manufactured prior to model year 2020.
10206198
Date: 2021-12-14. Type: Service Bulletin/Repair Instructions. Systems: SERVICE BRAKES, HYDRAULIC.
This Technical Service Information Bulletin (TSIB) describes an update from Meritor for the bolt torque application requirements on hub-to-rotor bolts for the front, drive and tag axles, on specific coaches equipped with Meritor EX225 disc brakes, on either Conventional, PreSet or Unitized Wheel-End
10180805
Date: 2020-09-17. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT.
This Service Bulletin provides a checklist of actions to perform on a daily, weekly and monthly basis for parked coaches before they are considered ready for driving.
10167381
Date: 2019-10-22. Type: Service Bulletin/Repair Instructions. Systems: ENGINE AND ENGINE COOLING.
This Procedure outlines the steps to install a relief valve on the air compressor for coaches equipped with DD13 engines.
10167366
Date: 2019-10-07. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.
This Service Bulletin informs owners of the procedure to clean the batteries and reapply corrosion inhibitor every 6000 miles or 3 months, whichever first occurs.
10129262
Date: 2018-01-30. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT.
This Service Bulletin informs affected customers that the GFCI outlet(s) on the Sensata inverter may require replacement on model year 2014-2017 MCI D Series and model year 2014-2017 MCI J4500 model coaches, and that replacement parts are available for purchase.
10116256
Date: 2017-06-10. Type: Service Bulletin/Repair Instructions. Systems: ENGINE.
This revised Service Bulletin was issued to reflect specific unit numbers in place of a VIN range list, and informs affected customers that Cummins has released Campaign C1846 that addresses calibration issues on ISX12 2013 engines in certain motor coach operations on model year 2014-2016 MCI D mod
10110763
Date: 2017-02-23. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT.
This Service Bulletin informs affected customers that MCI has become aware that rattling of the parcel rack compartment doors may occur on model year 2014-2017 MCI D Series and 2014-2017 MCI J4500 model coaches, and that MCI will remedy the affected coaches at no cost to the customer.
10090594
Date: 2016-12-13. Type: Service Bulletin/Repair Instructions. Systems: ENGINE.
THIS SERVICE BULLETIN INFORMS AFFECTED CUSTOMERS THAT MCI WAS NOTIFIED BY CUMMINS INC. THAT CUMMINS HAS RELEASED CAMPAIGN C1846 THAT ADDRESSES CALIBRATION ISSUES ON ISX12 2013 ENGINES IN CERTAIN MOTOR COACH OPERATIONS ON MODEL YEAR 2014-2016 MCI D MODEL COACHES AND MODEL YEAR 2014-2016 MCI J4500 MOD