No complaints are listed for the 2004 MCI E Series. NHTSA's API and bulk file list none in this build.
Data build 2026-10-08.
NHTSA lists this vehicle as MCI E SERIES.
Model-generated complaint tags: No complaints are listed for tagging.
Investigations
1 investigations; 0 open.
EA12007
Opened: 2012-09-13. Closed: 2015-12-03.
MCI Drive Shaft Safety Loop Failures
In the fall of 2011, network contacts made ODI aware of four (4) incidents of drive shaft failure on the subject buses involving a loss of vehicle control.Two of the incidents were relatively low speed non-crash events; and two resulted in motor coach rollovers.All four events showed signs of a common failure mode.The incidents and crashes studied during this investigation all resulted from a seri
Systems: POWER TRAIN, SUSPENSION.
Linked campaign numbers: 14V335000.
Manufacturer communications
13 manufacturer communications.
Communications by system| System | Count |
|---|
| SERVICE BRAKES, AIR | 4 |
|---|
| ELECTRICAL SYSTEM | 2 |
|---|
| ENGINE AND ENGINE COOLING | 2 |
|---|
| SERVICE BRAKES, HYDRAULIC | 2 |
|---|
| STRUCTURE | 2 |
|---|
| EQUIPMENT ADAPTIVE/MOBILITY | 1 |
|---|
| POWER TRAIN | 1 |
|---|
| UNKNOWN OR OTHER | 1 |
|---|
10044153
Date: 2012-03-06. Type: Service Bulletin/Repair Instructions. Systems: STRUCTURE.
MCI: PARCEL RACK SIDEWALL FASTENERS. SOME OF THE EXISTING PARCEL RACK MOUNTING HARDWARE IN CERTAIN MOTOR COACHES MAY HAVE BROKEN OR FALLEN OUT. THIS IS DUE TO STRESS ON EXISTING PARCEL RACK MOUNTING HARDWARE. MODELS AFFECTED E/J SERIES. NO MODEL YEARS GIVEN. *JS
10044154
Date: 2012-03-06. Type: Service Bulletin/Repair Instructions. Systems: STRUCTURE.
MCI: PARCEL RACK ROOF FASTENERS. CERTAIN COACHES MAY NOT HAVE HAD THE SCREWS INSTALLED AS REQUIRED BY MCI'S PRIOR CAMPAIGN. AS A RESULT THE POTENTIAL EXISTS FOR THE PARCEL RACKS TO NOT BE FASTENED AS SECURELY AS INTENDED. AFFECTED MODELS INCLUDE E/J SERIES. NO MODEL YEARS GIVEN. *JS
10038824
Date: 2011-04-25. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.
MOTOR COACH INDUDSTRIES: INFORMATION ON REPLACING THE COOLANT PUMP THAT MAY HAVE A PROBLEM. *RM
10038195
Date: 2011-02-24. Type: Service Bulletin/Repair Instructions. Systems: POWER TRAIN.
MOTOR COACH INDUSTRIES SERVICE CAMPAIGN: SEE DOCUMENT SEARCH BUTTON FOR OWNER LETTER. THERE MAY BE A HARSH DOWNSHIFT, RPM FLARE, OR THE TRANSMISSION MAY LOCK. *RM
10031935
Date: 2010-12-10. Type: Service Bulletin/Repair Instructions. Systems: SERVICE BRAKES, AIR.
MOTOR COACH INC.: EX225 BRAKE CALIPER SLIDE PIN BUSHING SERVICE KIT. A SLIDE PIN BUSHING SERVICE KIT FOR THE EX225 BRAKE CALIPER HAS BEEN RELEASED. NO MODEL YEARS LISTED. *PE UPDATED 5/31/11. *PE
10034486
Date: 2010-09-28. Type: Service Bulletin/Repair Instructions. Systems: SERVICE BRAKES, AIR, SERVICE BRAKES, HYDRAULIC.
MCI: TAG UNLOAD VALVE ASSEMBLY. EFFECTIVE WITH UNIT NUMBER 65614, MCI HAS MADE DESIGN CHANGES TO THE TAG UNLOAD VALVE ASSEMBLY INSTALLATION ON SOME MODEL COACHES. THE LONGER LIFE VALVES WILL IMPROVE THE DURABILITY OF THE TAG UNLOAD VALVE ASSEMBLY. MODELS E4500/J4500 SERIES. NO MODEL YEARS LISTE
10031934
Date: 2009-09-23. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.
MOTOR COACH INC.: MODULE REPLACEMENT ON ROTARY SWITCH MDS MODULE. DESIGN CHANGES TO THE METHODS OF TURNING OFF MAIN BATTERY POWER, AS THE MAIN BATTERY DISCONNECT KNIFESWITCH HAS BEEN REPLACED BY A ROTARY SWITCH. NO MODEL YEARS LISTED. *PE
10031936
Date: 2009-09-23. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.
MOTOR COACH INC.: MITSUBISHI STARTER RELAY WIRES. THE MITSUBISHI STARTED RELAY WIRES MAY BE SUBJECT TO CORROSION DUE TO THE PRESENCE OF WATER. EFFECTIVE WITH UNIT NUMBERS 58917 AND 65195, MCI HAS MADE DESIGN CHANGES TO THE STARTER RELAY WIRE INSTALLATION. NO MODEL YEARS LISTED.
10031937
Date: 2009-09-08. Type: Service Bulletin/Repair Instructions. Systems: SERVICE BRAKES, AIR.
MOTOR COACH INC.: DISC PLUS EX225 BRAKE ACTUATOR TEST PROCEDURE. MERITOR WABCO HAS RELEASED PRODUCT INFORMATION LETTER 505 WHICH DETAILS A TEST PROCEDURE TO CHECK ACTUATORS FITTED TO DISCPLUS EX225 DISC BRAKES. NO MODEL YEARS LISTED. *PE
10030927
Date: 2009-07-06. Type: Service Bulletin/Repair Instructions. Systems: SERVICE BRAKES, AIR, SERVICE BRAKES, HYDRAULIC.
MOTORCOACH INC.: MERITOR WABCO HAS RELEASED PRODUCT INFORMATION LETTER #507 WHICH DETAILS AN INSPECTION OF THE DISC BRAKE PAD CONTRACT SURFACES. THE INSPECTION APPLIES TO ALL MCI COACHES FITTED WITH DISCPLUS EX225 BRAKES. *PE