In the fall of 2011, network contacts made ODI aware of four (4) incidents of drive shaft failure on the subject buses involving a loss of vehicle control.Two of the incidents were relatively low speed non-crash events; and two resulted in motor coach rollovers.All four events showed signs of a common failure mode.The incidents and crashes studied during this investigation all resulted from a seri
MCI: INSTRUMENT PANEL GAUGE SHOWS ERRONEOUS FLUID LEVEL FOR DIESEL EXHAUST FLUID (DEF) TANK LEVEL SENSOR. *PE
10044153
Date: 2012-03-06. Type: Service Bulletin/Repair Instructions. Systems: STRUCTURE.
MCI: PARCEL RACK SIDEWALL FASTENERS. SOME OF THE EXISTING PARCEL RACK MOUNTING HARDWARE IN CERTAIN MOTOR COACHES MAY HAVE BROKEN OR FALLEN OUT. THIS IS DUE TO STRESS ON EXISTING PARCEL RACK MOUNTING HARDWARE. MODELS AFFECTED E/J SERIES. NO MODEL YEARS GIVEN. *JS
10044154
Date: 2012-03-06. Type: Service Bulletin/Repair Instructions. Systems: STRUCTURE.
MCI: PARCEL RACK ROOF FASTENERS. CERTAIN COACHES MAY NOT HAVE HAD THE SCREWS INSTALLED AS REQUIRED BY MCI'S PRIOR CAMPAIGN. AS A RESULT THE POTENTIAL EXISTS FOR THE PARCEL RACKS TO NOT BE FASTENED AS SECURELY AS INTENDED. AFFECTED MODELS INCLUDE E/J SERIES. NO MODEL YEARS GIVEN. *JS
10041084
Date: 2011-05-24. Type: Service Bulletin/Repair Instructions. Systems: STRUCTURE.
MOTOR COACH INDUSTRIES: A TUBE MAY CRACK THAT SUPPORTS THE SNUBBER BRACKET DUE TO ROAD VIBRATION. *RM
10038824
Date: 2011-04-25. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.
MOTOR COACH INDUDSTRIES: INFORMATION ON REPLACING THE COOLANT PUMP THAT MAY HAVE A PROBLEM. *RM
10038195
Date: 2011-02-24. Type: Service Bulletin/Repair Instructions. Systems: POWER TRAIN.
MOTOR COACH INDUSTRIES SERVICE CAMPAIGN: SEE DOCUMENT SEARCH BUTTON FOR OWNER LETTER. THERE MAY BE A HARSH DOWNSHIFT, RPM FLARE, OR THE TRANSMISSION MAY LOCK. *RM
10037707
Date: 2011-01-24. Type: Service Bulletin/Repair Instructions. Systems: POWER TRAIN.
MOTOR COACH INDUSTRIES: THERE WAS TRANSMISSION SHIELD INTERFERENCE BY THE ACTUATOR HARNESS. *RM
10031935
Date: 2010-12-10. Type: Service Bulletin/Repair Instructions. Systems: SERVICE BRAKES, AIR.
MOTOR COACH INC.: EX225 BRAKE CALIPER SLIDE PIN BUSHING SERVICE KIT. A SLIDE PIN BUSHING SERVICE KIT FOR THE EX225 BRAKE CALIPER HAS BEEN RELEASED. NO MODEL YEARS LISTED. *PE UPDATED 5/31/11. *PE
10037279
Date: 2010-11-09. Type: Service Bulletin/Repair Instructions. Systems: ENGINE AND ENGINE COOLING.
MOTOR COACH INDUSTRIES: FAN CLUTCH BURNISHING PROCEDURE. *RM
10037410
Date: 2010-11-09. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT.
MOTOR COACH INDUSTRIES: SOME A/C COMPRESSORS MAY HAVE THE DUST COVER SNAP RING INSTALLED BACKWARDS. THERE MAY BE A RATTLING OR SHORTENING OF CLUTCH LIFE CYCLE. *RM
Notes on this record
Complaints from the API and bulk file are merged and deduplicated by ODI number; the API alone misses records.
System and subsystem counts are numbers of distinct complaints, recalls or communications that name them. One record can name several systems, so shares across systems can add to more than 100 percent; a single share never exceeds 100 percent.
Recalls are counted once per campaign, investigations once per action and manufacturer communications once per NHTSA id, even when NHTSA lists several model names for the same record.
A sales denominator is a calendar-year proxy, not the population of vehicles still in use. Rates are copied from verified pipeline output.
NHTSA's complaints API and bulk file list no complaint for this make, model and model year in this data build.