Defect: McNeilus Truck & Manufacturing, Inc. (McNeilus) is recalling certain 2021-2025 Metro Pak vehicles. The side and rear reflex reflectors and rear clearance lights may be missing. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."
Consequence: Missing reflectors and rear clearance lights can reduce the vehicle's visibility to other drivers, increasing the risk of a crash.
Remedy: McNeilus will install the side reflectors and lights, free of charge. Owner notification letters were mailed December 9, 2025. Owners may contact McNeilus Customer Service at 1-888-686-7278.
Do not drive: No. Park outside: No.
Investigations
0 investigations; 0 open.
Manufacturer communications
2 manufacturer communications.
Communications by system
System
Count
SUSPENSION
2
11029968
Date: 2026-02-26. Type: Service Bulletin/Repair Instructions. Systems: SUSPENSION.
McNeilus Truck and Manufacturing requires an inspection and replacement, if needed, to ensure the Bob TailA? HuckA? bolts are fully swaged with correct thread exposure on the rear pivot cross member body mounts. Revision A updates the replacement bolt length to 90mm
11029967
Date: 2026-02-04. Type: Service Bulletin/Repair Instructions. Systems: SUSPENSION.
McNeilus Truck and Manufacturing requires an inspection and replacement, if needed, to ensure the Bob TailA? HuckA? bolts are fully swaged with correct thread exposure on the rear pivot cross member body mounts.
Notes on this record
Complaints from the API and bulk file are merged and deduplicated by ODI number; the API alone misses records.
System and subsystem counts are numbers of distinct complaints, recalls or communications that name them. One record can name several systems, so shares across systems can add to more than 100 percent; a single share never exceeds 100 percent.
Recalls are counted once per campaign, investigations once per action and manufacturer communications once per NHTSA id, even when NHTSA lists several model names for the same record.
A sales denominator is a calendar-year proxy, not the population of vehicles still in use. Rates are copied from verified pipeline output.
NHTSA's complaints API and bulk file list no complaint for this make, model and model year in this data build.