NHTSA lists 15 complaints for the 2004 Mercedes-Benz C Class, 2 of them mention a crash and 2 mention a fire. 2 complaints mention an injury, with 2 injuries and 0 deaths reported.
Data build 2026-10-09.
NHTSA lists this vehicle as MERCEDES BENZ C CLASS.
At a glance
Complaints
15
With crash
2
With fire
2
With injury (complaints)
2
Injuries
2
Deaths
0
Recalls
1
Do not drive recalls
0
Park outside recalls
0
Recall potential units (maximum)
4,348
Investigations
0
Open investigations
0
Manufacturer communications
10
Complaints per 100k sold unavailable. No sales source is available for this record.
Where the complaints are
Top systems
System
Complaints
Share of this vehicle's complaints
ENGINE AND ENGINE COOLING
3
20.0%
POWER TRAIN
3
20.0%
AIR BAGS
2
13.3%
ELECTRICAL SYSTEM
2
13.3%
SEATS
2
13.3%
TIRES
2
13.3%
VISIBILITY
2
13.3%
FUEL/PROPULSION SYSTEM
1
6.7%
STEERING
1
6.7%
UNKNOWN OR OTHER
1
6.7%
Top subsystems
System
Subsystem
Complaints
AIR BAGS
FRONTAL
1
AIR BAGS
SIDE/WINDOW
1
ELECTRICAL SYSTEM
WIRING
1
ENGINE AND ENGINE COOLING
COOLING SYSTEM
1
POWER TRAIN
AUTOMATIC TRANSMISSION
1
SEATS
FRONT ASSEMBLY
1
STEERING
ELECTRIC POWER ASSIST SYSTEM
1
TIRES
SIDEWALL
1
TIRES
TREAD/BELT
1
VISIBILITY
REARVIEW MIRRORS/DEVICES
1
One complaint can name several systems, so shares can add to more than 100 percent.
Model-generated complaint tags: This model year has not been tagged.
Defect: ON CERTAIN PASSENGER VEHICLES, SOME SEAT BELT BUCKLES MAY HAVE A BURR ON A METAL COMPONENT OF THE LOCKING MECHANISM. THE PRESENCE OF THE BURR COULD PREVENT THE SEAT BELT FROM LOCKING UNDER CERTAIN CIRCUMSTANCES.
Consequence: IN THE EVENT OF A CRASH, THE SEAT OCCUPANT MAY NOT BE PROPERLY RESTRAINED, INCREASING THE RISK OF INJURY.
Remedy: DEALERS WILL REPLACE THE SEAT BELTS. OWNER NOTIFICATION BEGAN ON DECEMBER 22, 2003. OWNERS SHOULD CONTACT MERCEDES-BENZ AT 1-800-367-6372.
MERCEDES: REPLACING THE LONGITUDINAL MEMBER (LEFT AND RIGHT) BELOW THE MAIN FLOOR PANEL ON ALL MY 204 UP TO 12/31/07. (C300, C350, C300 4-MATIC, C63 AME). *PE
10019822
Date: 2007-01-01. Type: Service Bulletin/Repair Instructions. Systems: POWER TRAIN.
INSPECT TRANSMISSION PILOT BUSHING AT ELECTROCHYDRAULIC UNIT AND REPLACE IF NECESSARY. THE TRANSMISSION PILOT BUSHING MAY HAVE BEEN INSTALLED ON THE CONTROL UNITS WITH NON-TEMPERED SEALING RINGS WHICH MAY CAUSE A SMALL LEAK TO OCCUR. *TT UPDATED 04-11-07. *KB
10018652
Date: 2005-11-01. Type: Service Bulletin/Repair Instructions. Systems: STRUCTURE.
INSPECT BOOT ON BOTH FRONT DOORS. THE BOOT AT THE DOOR CONNECTING TO THE A PILLAR MAY NOT HAVE BEEN CLIPPED CORRECTLY LEADING TO INSUFFICIENT SEALING. *NM
10017493
Date: 2005-09-01. Type: Service Bulletin/Repair Instructions. Systems: POWER TRAIN.
THE PVC SEAM SEAL ON THE TRANSMISSION SUPPORT BRACKET MAY NOT HAVE BEEN PROPERLY APPLIED. INSPECT TRANSMISSION SUPPORT SEAM SEAL, RESEAL IF NECESSARY. *TT
10016626
Date: 2005-08-01. Type: Service Bulletin/Repair Instructions. Systems: ENGINE AND ENGINE COOLING.
COOLANT HOSE AT THE BOTTOM RIGHT OF THE RADIATOR MUST BE CHECKED TO DETERMINE WHETHER THE TWO CATCHES OF THE COOLANT HOSE ARE LATCHED CORRECTLY. INSPECT LATCHING OF LOWER RADIATOR HOSE, REPLACE RADIATOR IF NECESSARY. *TT
10014547
Date: 2005-03-09. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT.
HIGH-PITCHED WHINING NOISE HEARD ON TELEPHONE/VCS/TELE AID CALLS. *TT
10006927
Date: 2004-04-01. Type: Service Bulletin/Repair Instructions. Systems: SERVICE BRAKES, HYDRAULIC.
BLEED BRAKE SYSTEM AND CHECK BRAKE SYSTEM FOR AIR ON THE SENSOTRONIC BRAKE CONTROL (SBC) SYSTEM USING STAR DIAGNOSIS. ALSO INCLUDES MERCEDES-BENZ 211 MODEL MY2004. *TT
10005699
Date: 2003-12-22. Type: Service Bulletin/Repair Instructions. Systems: SEAT BELTS.
VOLUNTARY RECALL CAMPAIGN 2003 SEAT BELT BUCKLE. *JB
10005694
Date: 2003-12-18. Type: Service Bulletin/Repair Instructions. Systems: SEAT BELTS.
VOLUNTARY RECALL CAMPAIGN 2003 SEAT BELT BUCKLE. *JB
10005713
Date: 2003-12-17. Type: Service Bulletin/Repair Instructions. Systems: SEAT BELTS.
VOLUNTARY RECALL CAMPAIGN 2003 SEAT BELT BUCKLE. *JB
Notes on this record
Complaints from the API and bulk file are merged and deduplicated by ODI number; the API alone misses records.
System and subsystem counts are numbers of distinct complaints, recalls or communications that name them. One record can name several systems, so shares across systems can add to more than 100 percent; a single share never exceeds 100 percent.
Recalls are counted once per campaign, investigations once per action and manufacturer communications once per NHTSA id, even when NHTSA lists several model names for the same record.
A sales denominator is a calendar-year proxy, not the population of vehicles still in use. Rates are copied from verified pipeline output.