NHTSA lists 6 complaints for the 2000 Mercedes-Benz CL500, 0 of them mention a crash and 2 mention a fire. 0 complaints mention an injury, with 0 injuries and 0 deaths reported.
Data build 2026-10-09.
NHTSA lists this vehicle as MERCEDES BENZ CL500.
At a glance
Complaints
6
With crash
0
With fire
2
With injury (complaints)
0
Injuries
0
Deaths
0
Recalls
1
Do not drive recalls
0
Park outside recalls
0
Recall potential units (maximum)
613
Investigations
1
Open investigations
0
Manufacturer communications
27
Complaints per 100k sold unavailable. No sales source is available for this record.
Where the complaints are
Top systems
System
Complaints
Share of this vehicle's complaints
SUSPENSION
3
50.0%
ELECTRICAL SYSTEM
2
33.3%
ENGINE
1
16.7%
INTERIOR LIGHTING
1
16.7%
Top subsystems
System
Subsystem
Complaints
SUSPENSION
REAR
1
One complaint can name several systems, so shares can add to more than 100 percent.
Model-generated complaint tags: This model year has not been tagged.
Defect: VEHICLE DESCRIPTION: PASSENGER VEHICLES. THESE VEHICLES FAIL TO CONFORM WITH THE REQUIREMENTS OF FMVSS NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." WHEN THE LOW BEAM HEADLAMPS ARE ACTIVATED, THE XENON LAMPS ARE AIMED TO ILLUMINATE THE ROAD SURFACE. IN THE HIGH BEAM MODE THE LIGHT FROM THE XENON BULBS ARE REDIRECTED AND ADDITIONAL HALOGEN BULBS ALSO ILLUMINATE WHEN THE HIGH B (excerpt)
Consequence: DRIVERS IN INCOMING VEHICLES MAY EXPERIENCE INCREASED GLARE FROM THE HIGH BEAM LIGHTING WHICH COULD RESULT IN THE POTENTIAL FOR A CRASH. (excerpt)
Remedy: DEALERS WILL MODIFY THE AIM OF THE HALOGEN HEADLAMP BULBS IN THE HIGH BEAM MODE. OWNER NOTIFICATION BEGAN OCTOBER 15, 2001. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT MERCEDES-BENZ AT 1-800-367-6372. (excerpt)
Do not drive: No. Park outside: No.
Investigations
1 investigations; 0 open.
PE03058
Opened: 2003-12-17. Closed: 2004-04-22.
ENGINE CRANKSHAFT PULLEY FAILURE
THE OFFICE OF DEFECTS INVESTIGATION (ODI) OPENED THIS PRELIMINARY EVALUATION TO INVESTIGATE ALLEGATIONS OF ENGINE CRANKSHAFT PULLEY HARMONIC BALANCER FAILURE THAT COULD RESULT IN LOSS OF POWER-STEERING ASSIST.ODI HAS RECEIVED A TOTAL OF 546 NON-DUPLICATIVE REPORTS THAT ALLEGE ENGINE CRANKSHAFT PULLEY HARMONIC BALANCER FAILURE ON ALL MERCEDES-BENZ VEHICLES USING THE SUBJECT COMPONENT.THE SUBJECT CO
Systems: ENGINE AND ENGINE COOLING.
Linked campaign numbers: None listed.
Manufacturer communications
27 manufacturer communications.
Communications by system
System
Count
POWER TRAIN
6
ELECTRICAL SYSTEM
5
EXTERIOR LIGHTING
3
SEATS
3
ENGINE AND ENGINE COOLING
2
STEERING
2
SUSPENSION
2
EQUIPMENT
1
11009122
Date: 2024-10-23. Type: Service Bulletin/Repair Instructions. Systems: STRUCTURE, VISIBILITY/WIPER.
Complaint Washer fluid system leaks Cause Various possible causes: 1. Washer fluid reservoir itself. 2. Seal on washer fluid pump/washer fluid reservoir. 3. Washer fluid pump. 3.1. Distributor housing leaks. 3.2. Pump fitting leaks. 3.3. Washer fluid hose cannot be snapped into place on pump fitting
11008091
Date: 2024-09-28. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.
Complaint During a phone call, the called party has difficulty understanding/cannot understand the driver, or interference/background noises are audible to the called party during a call. It becomes increasingly difficult to understand as the speed rises. Cause A. Seating of the microphones in the h
11007974
Date: 2024-09-21. Type: Service Bulletin/Repair Instructions. Systems: EXTERIOR LIGHTING.
Complaint Headlamps leaking or fogged Cause The fogging of the headlamp is a natural phenomenon which can occur under certain climatic conditions. In contrast to a leaky headlamp, physical fogging does not result in a technical impairment of the headlamp. A leak test must be performed to determine i
11007753
Date: 2024-09-10. Type: Service Bulletin/Repair Instructions. Systems: EXTERIOR LIGHTING.
Complaint Headlamp or front fog lamp leaky or fogged Cause Fogging of the headlamps is a natural phenomenon, which can occur under certain climatic conditions. It does not lead to any technical impairment of the headlamp. Headlamps comply with all applicable standards. If a pressure compensation dia
11005294
Date: 2024-07-23. Type: Service Bulletin/Repair Instructions. Systems: EXTERIOR LIGHTING.
Complaint Rear lamps fogged up/not leaktight. Cause Fogging of the rear lamps is a natural phenomenon, which can occur under certain climatic conditions. This does not lead to any technical impairment of the rear lamps. Remedy Rear lamp: Remedy 1: Clearing fogged/condensed rear lamps: 1. Drive the v
10248162
Date: 2023-12-04. Type: Service Bulletin/Repair Instructions. Systems: SEATS.
Crease formation on genuine leather seat covers in vehicles with low mileage A A?A A A A? Objects left on the seats for extended periods of time (pressure marks). A A?A A A A? Objects wedged between the seat backrest and seat cushion (e.g. seat belt buckle). A A?A A A A? Light initial creases d
10181124
Date: 2020-09-30. Type: Service Bulletin/Repair Instructions. Systems: POWER TRAIN.
Harsh engagement when changing gear range from P to D or R
10181123
Date: 2020-09-22. Type: Service Bulletin/Repair Instructions. Systems: POWER TRAIN.
Harsh engagement when changing gear range from P to D
10151959
Date: 2018-07-23. Type: Service Bulletin/Repair Instructions. Systems: SEAT BELTS.
Seat belt extender toothed rack sluggish or makes noises
10135635
Date: 2014-10-13. Type: Service Bulletin/Repair Instructions. Systems: SERVICE BRAKES.
Message in instrument cluster "ESP Malfunction - Service Required"
Notes on this record
Complaints from the API and bulk file are merged and deduplicated by ODI number; the API alone misses records.
System and subsystem counts are numbers of distinct complaints, recalls or communications that name them. One record can name several systems, so shares across systems can add to more than 100 percent; a single share never exceeds 100 percent.
Recalls are counted once per campaign, investigations once per action and manufacturer communications once per NHTSA id, even when NHTSA lists several model names for the same record.
A sales denominator is a calendar-year proxy, not the population of vehicles still in use. Rates are copied from verified pipeline output.