Date: 2023-01-17. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.
Complaint Traffic Light View is intermittently inoperable after updating the MBUX Multimedia System (A26/17) to E316.5. Cause Previously available MBUX software release. Remedy A new software remedy is currently available. Please update the head unit software to version E329.5 or newer.
10231022
Date: 2023-01-13. Type: Service Bulletin/Repair Instructions. Systems: POWER TRAIN.
Complaint Noises when reversing slowly < 4 mph (squeaking) Cause There is a seal in the electric drivetrain that seals off the coolant system from the electric motor. This seal is moistened with coolant during forward travel. As a result of the change in rotational direction when reversing s
10231024
Date: 2023-01-09. Type: Service Bulletin/Repair Instructions. Systems: SUSPENSION.
Complaint - AIRMATIC fault message in instrument cluster - Compressor inoperative, 40A compressor fuse possibly triggered. - Vehicle level is not adjusted correctly, the vehicle possibly leans at an angle Cause Moisture in the compressor freezes at temperatures below zero and may block the comp
10231032
Date: 2023-01-05. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM, LATCHES/LOCKS/LINKAGES.
Complaint Tailgate opens unintentionally. Cause Accidental or unnoticed activation of the button to open the tailgate on the vehicle key. E.g. when stored in trouser pocket, handbag etc. Remedy As of the 6th generation, the vehicle key can be recoded so that the tailgate no longer opens as a r
10227144
Date: 2022-11-07. Type: Service Bulletin/Repair Instructions. Systems: STEERING.
Complaint Power steering unavailable following engine start, warning message in instrument cluster. Fault codes in electric power steering control unit (N68). Fault code details/freeze frame data of the fault codes show the following values: P063500: "The electric power steering has a malfunctio
Notes on this record
Complaints from the API and bulk file are merged and deduplicated by ODI number; the API alone misses records.
System and subsystem counts are numbers of distinct complaints, recalls or communications that name them. One record can name several systems, so shares across systems can add to more than 100 percent; a single share never exceeds 100 percent.
Recalls are counted once per campaign, investigations once per action and manufacturer communications once per NHTSA id, even when NHTSA lists several model names for the same record.
A sales denominator is a calendar-year proxy, not the population of vehicles still in use. Rates are copied from verified pipeline output.
NHTSA's complaints API and bulk file list no complaint for this make, model and model year in this data build.