The Used Car Index

2023 Mercedes-Benz EQS 450+ problems

NHTSA lists 34 complaints for the 2023 Mercedes-Benz EQS 450+, 2 of them mention a crash and 1 mention a fire. 4 complaints mention an injury, with 6 injuries and 0 deaths reported.

Data build 2026-10-10.

NHTSA lists this vehicle as MERCEDES-BENZ EQS 450+.

At a glance

Complaints
34
With crash
2
With fire
1
With injury (complaints)
4
Injuries
6
Deaths
0
Recalls
7
Do not drive recalls
0
Park outside recalls
0
Recall potential units (maximum)
31,848
Investigations
0
Open investigations
0
Manufacturer communications
267

Complaints per 100k sold unavailable. No sales source is available for this record.

Where the complaints are

Top systems
SystemComplaintsShare of this vehicle's complaints
FORWARD COLLISION AVOIDANCE1955.9%
ELECTRICAL SYSTEM1235.3%
SERVICE BRAKES1132.4%
UNKNOWN OR OTHER38.8%
STRUCTURE25.9%
VEHICLE SPEED CONTROL25.9%
AIR BAGS12.9%
FUEL/PROPULSION SYSTEM12.9%
LANE DEPARTURE12.9%
POWER TRAIN12.9%
Top subsystems
SystemSubsystemComplaints
FORWARD COLLISION AVOIDANCEAUTOMATIC EMERGENCY BRAKING18
FORWARD COLLISION AVOIDANCEWARNINGS6
STRUCTUREBODY2
LANE DEPARTUREBLIND SPOT DETECTION1

One complaint can name several systems, so shares can add to more than 100 percent.

Model-generated complaint tags

These labels are model-generated, not NHTSA data.

Failure modes
LabelCountShare of taggedMean confidence
loss of control1955.9%0.76
electrical electronic926.5%0.78
mechanical failure411.8%0.79
fire or overheating12.9%0.71
structural or corrosion12.9%0.86
Severities
LabelCountShare of taggedMean confidence
moderate2573.5%0.88
high617.6%0.76
low38.8%0.64

Model: typesafe/jev-1.13-20260917; schema version: tag-v1. 34 tagged complaints of 34 complaints (100.0%).

Confidence is the model's own probability for the label it chose (0 to 1), not accuracy.

Model-generated labels on tagged complaints only. Model years 2013 and newer are tagged in full; 2012 in part (see tagged_share); earlier model years have no tags. NHTSA's own flags remain separate in the complaints block.

Recalls

See new recalls and investigations this week.

7 recalls.

25V366000

Date: 2025-06-05. Systems: BACK OVER PREVENTION.

Defect: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2022-2025 S-Class, EQE SUV, EQE, EQS SUV and EQS vehicles. Please see the recall report for a complete list of models. Software in the Acoustic Vehicle Alerting System (AVAS) may cause an incorrect external pedestrian warning sound while reversing. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standa (excerpt)

Consequence: A vehicle that makes an incorrect sound may fail to alert pedestrians of a reversing vehicle, increasing the risk of crash. (excerpt)

Remedy: Dealers will update the AVAS software, free of charge. Owner notification letters were mailed August 1, 2025. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2025070005. (excerpt)

Do not drive: No. Park outside: No.

25V255000

Date: 2025-05-12. Systems: ELECTRICAL SYSTEM.

Defect: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2023-2024 C-Class, E-Class, S-Class, SL, GLC, EQE SUV, EQE, EQS SUV, and EQS vehicles that were incorrectly repaired under recall 24V-115. An incorrect fuse box that was not designed for the vehicle may have been installed.

Consequence: An incorrect fuse box can result in a sudden loss of drive power or a loss of critical safety functions such as the restraint systems or instrument cluster, increasing the risk of a crash or injury. Additionally, there could be an increased risk of a fire.

Remedy: Dealers will inspect and replace the main fuse boxes, free of charge. Owner notification letters were mailed June 6, 2025. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2025050003/4.

Do not drive: No. Park outside: No.

24V960000

Date: 2024-12-20. Systems: AIR BAGS.

Defect: Mercedes-Benz USA, LLC (MBUSA) is recalling a certain 2023 EQS 450+ vehicle. The mounting brackets near the roof may have sharp edges that can damage the side-curtain air bag during deployment. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 214, "Side Impact Protection," and 226, "Ejection Mitigation."

Consequence: An air bag that is damaged during deployment can increase the risk of injury in a crash.

Remedy: Dealers will inspect and if necessary, replace the window airbags, and mounting brackets, free of charge. Owner notification letters were mailed February 7, 2025. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2025010005.

Do not drive: No. Park outside: No.

24V115000

Date: 2024-02-16. Systems: ELECTRICAL SYSTEM.

Defect: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2023-2024 C300, AMG C43, S580e, S580, Maybach S580, Maybach S680, AMG SL43, AMGSL63, GLC300, EQE350, EQE500, EQS450, EQS580, AMG EQS, 2023 S500, AMG SL55, AMG EQE, 2024 E350, E450, AMG C63e S, CLE300 Coupe, CLE450 Coupe, and GLC300 Coupe vehicles. The 80-Amp fuses may have been manufactured incorrectly, which can cause the fuses to fail.

Consequence: An 80-Amp fuse that fails can result in a sudden loss of drive power or a loss of critical safety functions such as the restraint systems or instrument cluster, increasing the risk of a crash or injury. Additionally, there could be an increased risk of a fire.

Remedy: Dealers will replace the main fuse boxes, free of charge. Owner notification letters were mailed April 5, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2024030008.

Do not drive: No. Park outside: No.

23V464000

Date: 2023-06-30. Systems: SEAT BELTS.

Defect: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2022-2023 EQS450 and 2022 EQS580 vehicles. The bolts that secure the rear seat belt buckles to the body of the vehicle may not be secured properly.

Consequence: Unsecured seat belts may not properly restrain occupants in the event of a crash, increasing the risk of an injury.

Remedy: Dealers will inspect and secure the rear seat belt buckle bolts, as necessary, free of charge. Owner notification letters were mailed July 28, 2023. Owners may contact MBUSA customer service at 1-800-367-6373. MBUSA's number for this recall is 2023070009.

Do not drive: No. Park outside: No.

23V405000

Date: 2023-06-05. Systems: ELECTRICAL SYSTEM.

Defect: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2022-2023 EQS 450, AMG EQS, EQS 580, and 2023 AMG EQE vehicles. A software error in the electric drivetrain may cause a loss of drive power.

Consequence: A loss of drive power can increase the risk of a crash.

Remedy: Dealers will update the electric drivetrain software, free of charge. Owner notifications were mailed beginning July 19, 2023. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2023060009.

Do not drive: No. Park outside: No.

23V309000

Date: 2023-05-02. Systems: ELECTRICAL SYSTEM.

Defect: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2023 EQE 350, S580e, 2022-2023 EQS 450, EQS 580, 2022 AMG EQS 53, and EQS 450+ vehicles. The high-voltage battery monitoring system software may not alert the driver of a battery malfunction. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 305, "Electric-powered vehicles: Electrolyte (excerpt)

Consequence: A high-voltage battery monitoring system that does not alert the driver of a battery malfunction may increase the risk of an injury. (excerpt)

Remedy: Dealers will update the battery management system software, free of charge. Owner notification letters were mailed beginning August 18, 2023. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2023070013. (excerpt)

Do not drive: No. Park outside: No.

Investigations

0 investigations; 0 open.

Manufacturer communications

267 manufacturer communications.

Communications by system
SystemCount
ELECTRICAL SYSTEM157
STRUCTURE31
STEERING20
EXTERIOR LIGHTING19
SEATS16
VISIBILITY/WIPER15
SUSPENSION14
UNKNOWN OR OTHER12

11038188

Date: 2026-09-26. Type: Service Bulletin/Repair Instructions. Systems: STEERING.

Complaint Slight creaking noises when steering. Cause Noises may come from one or more sleeves of the horn contact plate. Remedy Remove the horn contact plate and check the sleeves for noise; see attached video. If necessary, apply lubricant to the sleeves.

11038186

Date: 2026-09-22. Type: Service Bulletin/Repair Instructions. Systems: SERVICE BRAKES.

Complaint Repeat workshop visit for vehicle vibration while braking from 60MPH. NOTE: Although the symptom is similar to a tire or wheel vibration, it is usually readily noticeable that it is distinctly different if it happens at all times or only while braking. Cause Although the cause of the vibra

11038175

Date: 2026-09-17. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.

Complaint Issue after OTA Update IC Odometer Reading blank("_ _ _ _") IC Maintanence data unavailable Cause OTA Update E61.0 Remedy In the IC Control Unit Log, please check the following information: Verify whether DTCs B228229, B228287, and B226656 are present in either A or A+S. Verify that Status

11038174

Date: 2026-09-15. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.

Complaint Radio station cover art does not refresh when switching stations. The UI continues to show the old stationa s artwork instead of updating to the new one. Cause When a new station change request is triggered, a temporary glitch is causing the Head Unit application to fail to overwrite the

11037806

Date: 2026-09-11. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.

Complaint Traffic sign symbol for "Traffic Sign Assist" is blinking in instrument cluster without obvious cause usually with one of the following scenarios: a ? Flashing without a speed limit ("a a "). a ? Flashing when current vehicle speed is under speed limit. a ? Flashing between US speed lim

11037228

Date: 2026-08-28. Type: Service Bulletin/Repair Instructions. Systems: STEERING.

Complaint During part of the steering movement, it feels heavier or more difficult to steer in the same spot every time. OR i??Rattling, humming, dry sliding/gravel noise from the electric steering system when steering (see attachment). Complaint does not impact the ability to safely steer or contro

11036511

Date: 2026-08-24. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM, STRUCTURE.

Complaint Tailgate opens unintentionally. Cause Accidental or unnoticed activation of the button to open the tailgate on the vehicle key. EXAMPLE: when stored in trouser pocket, handbag etc. Remedy As of the 6th generation, the vehicle key can be recoded so that the tailgate no longer opens as a res

11036608

Date: 2026-08-22. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.

Complaint Traffic sign symbol for "Traffic Sign Assist" is blinking in instrument cluster without obvious cause usually with one of the following scenarios: a ? Flashing without a speed limit ("a a "). a ? Flashing when current vehicle speed is under speed limit. a ? Flashing between US speed lim

11036237

Date: 2026-08-14. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.

Complaint The following most common complaints may be observed: a ? Brief connectivity interruptions when using Apple CarPlay over Wi-Fi a ? Audio cuts out a ? Device not recognized a ? No operation possible Cause There are multiple possible causes for an iPhone disconnecting from a vehiclea s head

11036192

Date: 2026-08-12. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.

Complaint Customer Complaint: - AC charging is not possible. - The departure time, charging pause, location-based charging or target SOC limit is automatically set to 50% or to a random value in the Mercedes me application or in the charging settings on the head unit display. (Picture 1 & 3) - Incor

Notes on this record

  • Complaints from the API and bulk file are merged and deduplicated by ODI number; the API alone misses records.
  • System and subsystem counts are numbers of distinct complaints, recalls or communications that name them. One record can name several systems, so shares across systems can add to more than 100 percent; a single share never exceeds 100 percent.
  • Recalls are counted once per campaign, investigations once per action and manufacturer communications once per NHTSA id, even when NHTSA lists several model names for the same record.
  • A sales denominator is a calendar-year proxy, not the population of vehicles still in use. Rates are copied from verified pipeline output.

Other names NHTSA uses

None listed.

Matched NHTSA models

Matched labels and complaints
NHTSA model labelComplaints
EQS 450+34

Same model, other years

All model years | All Mercedes-Benz models

Other Mercedes-Benz models, 2023

Sources

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