NHTSA lists 5 complaints for the 2002 Mercedes-Benz M Class, 0 of them mention a crash and 0 mention a fire. 0 complaints mention an injury, with 0 injuries and 0 deaths reported.
Data build 2026-10-09.
NHTSA lists this vehicle as MERCEDES BENZ M CLASS.
Model-generated complaint tags: This model year has not been tagged.
Recalls
See new recalls and investigations this week.
5 recalls.
Date: 2011-03-31. Systems: VEHICLE SPEED CONTROL.
Defect: MERCEDES-BENZ IS RECALLING CERTAIN MODEL YEAR 1999-2002 M-CLASS AND MODEL YEAR 2000-2003 M-CLASS AMG VEHICLES. THE CRUISE CONTROL SYSTEM IN THE AFFECTED VEHICLES ALLOWS THE DRIVER TO DISENGAGE THE SYSTEM IN A NUMBER OF WAYS, INCLUDING TAPPING THE BRAKE PEDAL, USING THE CRUISE CONTROL STALK, OR BRAKING THE VEHICLE ENOUGH TO REACH A CERTAIN RATE OF DECELERATION. MERCEDES-BENZ HAS DETERMINED THAT (excerpt)
Consequence: DIFFICULTY OR DELAY IN DISENGAGING CRUISE CONTROL CAN INCREASE THE RISK OF A CRASH. (excerpt)
Remedy: DEALERS WILL REPAIR THE VEHICLES FREE OF CHARGE. THE SAFETY RECALL BEGAN DURING OCTOBER 2011. OWNERS MAY CONTACT MERCEDES-BENZ AT 1-800-367-6372. (excerpt)
Do not drive: No. Park outside: No.
Date: 2008-09-17. Systems: STEERING.
Defect: MERCEDES-BENZ IS RECALLING 125,228 MY 1998-2004 M-CLASS VEHICLES. THE HOSE CLAMP USED TO SECURE THE POWER STEERING FLUID COOLING HOSE TO THE POWER STEERING FLUID COOLER MAY NOT PROVIDE SUFFICIENT CLAMPING FORCE FOR THIS CONNECTION. (excerpt)
Consequence: THE LOSS OF POWER STEERING FLUID MAY RESULT IN DIMINISHED POWER STEERING OVER TIME AND ULTIMATELY CAN DAMAGE THE POWER STEERING PUMP. THIS COULD RESULT IN A LOSS OF CONTROL AND A CRASH WITHOUT WARNING. (excerpt)
Remedy: AN EARLIER RECALL REPAIR PERFORMED ON THESE VEHICLES MAY NOT BE SUFFICIENT TO PREVENT A FUTURE LEAKAGE OR FAILURE OF THE POWER STEERING HOSE CONNECTION (PLEASE SEE 03V121). SINCE IT IS NOT POSSIBLE THROUGH INSPECTION TO IDENTIFY SPECIFIC VEHICLES THAT MAY NOT HAVE BEEN PROPERLY REPAIRED, ALL VEHICLES REPAIRED PRIOR TO NOVEMBER 15, 2003, WILL BE REPAIRED AGAIN. THE RECALL IS EXPECTED TO BEGIN DUR (excerpt)
Do not drive: No. Park outside: No.
Date: 2003-03-27. Systems: STEERING.
Defect: ON CERTAIN PASSENGER VEHICLES, THE HOSE CLAMP USED TO SECURE THE POWER STEERING FLUID COOLING HOSE TO THE POWER STEERING FLUID COOLER MAY NOT PROVIDE SUFFICIENT CLAMPING FORCE FOR THIS CONNECTION. (excerpt)
Consequence: THE LOSS OF POWER STEERING FLUID MAY RESULT IN DIMINISHED POWER STEERING OVER TIME AND ULTIMATELY CAN DAMAGE THE POWER STEERING PUMP. (excerpt)
Remedy: DEALERS WILL INSTALL A NEW HOSE CLAMP ON THE POWER STEERING HOSE TO THE POWER STEERING COOLER. DURING CLAMP REPLACEMENT, THE POWER STEERING COOLING HOSE WILL BE INSPECTED AND REPLACED AS NECESSARY. OWNER NOTIFICATION BEGAN JUNE 16, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTA (excerpt)
Do not drive: No. Park outside: No.
Date: 2002-07-26. Systems: SEAT BELTS.
Defect: CERTAIN PASSENGER VEHICLES FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 208, S7.3, "OCCUPANT CRASH PROTECTION." THE SEAT BELT CHIMES MAY NOT FUNCTION AS DESIGNED AND IS NOT CONSISTENT WITH THE REQUIREMENTS OF THE STANDARD.
Consequence: IF THE DRIVER BUCKLES HIS SEAT BELT PRIOR TO STARTING THE VEHICLE, THE CHIME WILL NOT SOUND AT ALL WHEN THE VEHICLE IS STARTED.
Remedy: DEALERS WILL INSPECT THE VEHICLES TO ENSURE THAT THE SEAT BELT CHIME OPERATES AS REQUIRED BY THE STANDARD. OWNER NOTIFICATION BEGAN SEPTEMBER 25, 2002. OWNERS WHO DO NOT RECEIVE THE FREE INSTRUCTIONS WITHIN A REASONABLE TIME SHOULD CONTACT MERCEDES-BENZ AT 1-201-573-0117.
Do not drive: No. Park outside: No.
Date: 2002-02-13. Systems: TIRES.
Defect: CERTAIN PASSENGER VEHICLES EQUIPPED WITH DUNLOP SP5000 TIRES. SOME OF THESE TIRES HAVE A SEPARATION AROUND THE ENTIRE CIRCUMFERENCE IN THE AREA OF THE SIDE WALL AND TREAD. (excerpt)
Consequence: THIS COULD RESULT IN PREMATURE TIRE WEAR. (excerpt)
Remedy: DEALERS WILL INSPECT AND IF NECESSARY REPLACE THE DUNLOP TIRES WHICH EXHIBIT THIS DEFECT WHEN VISUALLY INSPECTED. ONLY DUNLOP TIRES IN WEEK 4901 WITH TIRE CODES 4909 OR 4917 ARE INVOLVED AND WILL BE REPLACED. OWNER NOTIFICATION BY TELEPHONE BEGAN FEBUARY 27, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A (excerpt)
Do not drive: No. Park outside: No.
Investigations
3 investigations; 0 open.
PE10050
Opened: 2010-12-21. Closed: 2011-05-04.
Brake lamp switch failure.
ODI opened the investigation based on reports that the subject vehicle brake lamp switch (switch) failure caused 1) inoperative brake lamps (stay on or fail to illuminate), and/or 2) shift interlock failure (shifter locked in park), and/or 3) the cruise control to fail to cancel with brake application.Consumers also reported the illumination of a warning lamp on the instrument panel.The switch con
Systems: EXTERIOR LIGHTING, SERVICE BRAKES, HYDRAULIC, VEHICLE SPEED CONTROL.
Linked campaign numbers: 11V208000.
EA08009
Opened: 2008-04-28. Closed: 2009-12-16.
BRAKE LINE CHAFE
ANALYSIS OF COMPLAINTS TO ODI AND MERCEDES AND WARRANTY CLAIM DATA SUBMITTED BY MERCEDES INDICATES THAT THE ALLEGED DEFECT HAS OCCURRED AT A LOW RATE (36.5 COMPLAINTS PER 100,000 VEHICLES AND 0.29 PERCENT WARRANTY CLAIM RATE), WITH NO DISCERNABLE DEFECT TREND INDICATING THAT THE RATE OF CHAFING RELATED BRAKE LINE FAILURES IS INCREASING.THERE HAVE BEEN NO NEW COMPLAINTS SINCE JANUARY 2009.WHEN THE
Systems: FUEL SYSTEM, GASOLINE, SERVICE BRAKES, HYDRAULIC.
Linked campaign numbers: None listed.
RQ08002
Opened: 2008-03-11. Closed: 2008-09-17.
POWER STEERING HOSE LEAK
MERCEDES-BENZ USA (MBUSA) WILL NOTIFY CERTAIN MODEL YEAR (MY) 1998 THROUGH 2003 M-CLASS OWNERS OF THE NEED TO BRING THEIR VEHICLES INTO DEALERS TO ADDRESS THE ISSUE PREVIOUSLY CAMPAIGNED UNDER MBUSA RECALL 2003-040005 (NHTSA RECALL 03V-121).THE MBUSA CAMPAIGN, WHICH ODI IS DESIGNATING RECALL 08V-465, WILL REPLACE THE POWER STEERING COOLER HOSE AND CLAMP IN ALL VEHICLES THAT RECEIVED THE ORIGINAL R
Systems: STEERING.
Linked campaign numbers: 08V465000.
Manufacturer communications
5 manufacturer communications.
Communications by system| System | Count |
|---|
| SEAT BELTS | 2 |
|---|
| ELECTRICAL SYSTEM | 1 |
|---|
| ENGINE AND ENGINE COOLING | 1 |
|---|
| STEERING | 1 |
|---|
10051989
Date: 2013-02-15. Type: Service Bulletin/Repair Instructions. Systems: STEERING.
MERCEDES: SEE DOCUMENT SEARCH BUTTON FOR OWNER LETTER. THE LOWER POWER STEERING HOSE AND CLAMP SHOULD BE REPLACE, UNDER EXTENDED WARRANTY, DUE TO POWER STEERING LEAKAGE FROM CONNECTION TO POWER STEERING COOLER. MODELS 1998-2003 163.154, (ML320, 430, 55, 500, 350). *PE
10016685
Date: 2005-05-16. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.
ESP LAMP ILLUMINATED. *TT
10012829
Date: 2005-02-07. Type: Service Bulletin/Repair Instructions. Systems: ENGINE AND ENGINE COOLING.
ENGINE WILL NOT START AND FAULT MESSAGE START ERROR APPEARS IN INSTRUMENT CLUSTER. *TT
10000347
Date: 2002-10-10. Type: Service Bulletin/Repair Instructions. Systems: SEAT BELTS.
SEATBELT WARNING CHIME SERVICE CAMPAIGN. *TT
10000089
Date: 2002-09-25. Type: Service Bulletin/Repair Instructions. Systems: SEAT BELTS.
SERVICE CAMPAIGN REGARDING SEATBELT WARNING CHIME. *TT