The Used Car Index

2004 Mercedes-Benz S Class problems

NHTSA lists 15 complaints for the 2004 Mercedes-Benz S Class, 1 of them mention a crash and 1 mention a fire. 1 complaints mention an injury, with 1 injuries and 0 deaths reported.

Data build 2026-10-09.

NHTSA lists this vehicle as MERCEDES BENZ S CLASS.

At a glance

Complaints
15
With crash
1
With fire
1
With injury (complaints)
1
Injuries
1
Deaths
0
Recalls
4
Do not drive recalls
0
Park outside recalls
0
Recall potential units (maximum)
36,911
Investigations
1
Open investigations
0
Manufacturer communications
19

Complaints per 100k sold unavailable. No sales source is available for this record.

Where the complaints are

Top systems
SystemComplaintsShare of this vehicle's complaints
ELECTRICAL SYSTEM320.0%
POWER TRAIN320.0%
AIR BAGS213.3%
SUSPENSION213.3%
SEAT BELTS16.7%
SERVICE BRAKES, HYDRAULIC16.7%
STEERING16.7%
STRUCTURE16.7%
TIRES16.7%
VISIBILITY16.7%
Top subsystems
SystemSubsystemComplaints
POWER TRAINAUTOMATIC TRANSMISSION3
AIR BAGSFRONTAL1
SUSPENSIONFRONT1
TIRESPRESSURE MONITORING AND REGULATING SYSTEMS1

One complaint can name several systems, so shares can add to more than 100 percent.

Model-generated complaint tags: This model year has not been tagged.

Recalls

See new recalls and investigations this week.

4 recalls.

08V303000

Date: 2008-07-07. Systems: ELECTRICAL SYSTEM.

Defect: MERCEDES-BENZ IS RECALLING MY 2006-2008 M-CLASS, R-CLASS, MY 2005-2009 SLK-CLASS, MY 2005-2008 C-CLASS, MY 2003-2004 AND 2006-2008 CLK-CLASS, MY 2003-2008 E-CLASS, MY 2004 AND 2008 CL-CLASS, MY 2008 CLS-CLASS, MY 2004 AND 2007-2008 S-CLASS, MY 2003 G-CLASS, AND MY 2003-2004, 2006 AND 2009 SL-CLASS VEHICLES. A SOFTWARE CALIBRATION NUMBER (SCN) CODING RECEIVED ON THE AFFECTED VEHICLES DURING A RECE (excerpt)

Consequence: IN THE EVENT OF A VEHICLE CRASH, THE ELECTRICAL FUEL PUMP MAY NOT RECEIVE A CRASH SIGNAL THAT IS REQUIRED FOR THE FUEL PUMP TO DISCONNECT AND PREVENT FUTURE FUEL DELIVERY AS DESIGNED. (excerpt)

Remedy: DEALERS WILL RECODE THE SCN FREE OF CHARGE. THE RECALL BEGAN ON AUGUST 30, 2008. OWNERS MAY CONTACT MERCEDES-BENZ AT 1-800-367-6372. (excerpt)

Do not drive: No. Park outside: No.

07V263000

Date: 2007-06-12. Systems: ENGINE AND ENGINE COOLING, SUSPENSION.

Defect: ON CERTAIN VEHICLES, CORROSION MAY OCCUR IN THE INNER STEEL PORTIONS OF THE ACTIVE BODY CONTROL'S (ABC) HIGH PRESSURE DISTRIBUTION HOSE DUE TO EXTENSIVE EXPOSURE TO HUMIDITY CAUSING DETERIORATION OF THE HOSE.

Consequence: THIS MAY RESULT IN ABC HYDRAULIC FLUID LEAKAGE NEAR THE CATALYTIC CONVERTER. LEAKING FLUID MAY COME IN CONTACT WITH HOT ENGINE COMPONENTS AND LEAD TO A POSSIBLE FIRE.

Remedy: DEALERS WILL INSTALL NEW CORROSION RESISTANT ABC HIGH PRESSURE DISTRIBUTION HOSE. THE RECALL BEGAN ON JULY 2, 2007. OWNERS MAY CONTACT MERCEDES-BENZ AT 1-800-367-6372.

Do not drive: No. Park outside: No.

06V028000

Date: 2006-02-02. Systems: INTERIOR LIGHTING.

Defect: ON CERTAIN VEHICLES, THE INSTRUMENT CLUSTER IS EXPERIENCING ELECTRICAL MALFUNCTIONS. THE INSTRUMENT CLUSTER CONTAINS GAUGES AND INDICATORS THAT MUST BE ILLUMINATED WHENEVER THE VEHICLE IS IN OPERATION.

Consequence: DUE TO INADEQUATE ILLUMINATION, THE DRIVER WILL BE UNABLE TO READ THE GAUGES AND INDICATORS, SUCH AS THE SPEEDOMETER, WHICH COULD INCREASE THE RISK OF A CRASH.

Remedy: DEALERS WILL REPLACE THE INSTRUMENT CLUSTER MODULES. THE RECALL WILL BE CONDUCTED IN PHASES. PHASE I WAS MAILED OUT TO APPROXIMATELY 7,500 OWNERS ON SEPTEMBER 29, 2006. PHASE II AND PHASE III IS SCHEDULED FOR DECEMBER 2006. OWNERS MAY CONTACT MERCEDES-BENZ AT 1-800-367-6372.

Do not drive: No. Park outside: No.

04V285000

Date: 2004-06-09. Systems: LATCHES/LOCKS/LINKAGES.

Defect: ON CERTAIN VEHICLES, THE TRUNK LID SPRINGS COULD FAIL IN THE CLOSED TRUNK LID POSITION.

Consequence: IF THE TRUNK LID IS MANUALLY LIFTED, IT MAY NOT REMAIN IN THE UP POSITION AND COULD CAUSE INJURY IF IT COMES DOWN WHILE SOMEONE IS REACHING INTO THE TRUNK.

Remedy: DEALERS WILL REPLACE BOTH TRUNK LID SPRINGS. THE RECALL BEGAN AUGUST 17, 2004. OWNERS SHOULD CONTACT MERCEDES- BENZ AT 1-800-367-6372.

Do not drive: No. Park outside: No.

Investigations

1 investigations; 0 open.

PE07042

Opened: 2007-08-14. Closed: 2007-11-20.

AIR SUSPENSION SYSTEM FAILURE

THE SUBJECT S-CLASS VEHICLES CONTAIN A COMPRESSED AIR SUSPENSION SYSTEM THAT USES AIR STRUTS ON EACH OF THE FOUR WHEELS IN LIEU OF TRADITIONAL SPRINGS AND SHOCK ABSORBERS.THESE AIR STRUTS USE COMPRESSED AIR TO SUPPORT THE WEIGHT OF THE VEHICLE AND CONTROL RIDE HEIGHT.IN THE EVENT OF THE LOSS OF AIR FROM THE SYSTEM, AN ALERT WILL FLASH ON THE INSTRUMENT CLUSTER WARNING THE DRIVER TO EITHER DRIVE CA

Systems: SUSPENSION.

Linked campaign numbers: None listed.

Manufacturer communications

19 manufacturer communications.

Communications by system
SystemCount
EQUIPMENT6
POWER TRAIN3
ENGINE AND ENGINE COOLING2
PARKING BRAKE2
VISIBILITY2
EXTERIOR LIGHTING1
LATCHES/LOCKS/LINKAGES1
SERVICE BRAKES, HYDRAULIC1

10136035

Date: 2014-06-23. Type: Service Bulletin/Repair Instructions. Systems: VISIBILITY.

Complaints about poor wiping effect of winshield wiper

10030939

Date: 2009-07-31. Type: Service Bulletin/Repair Instructions. Systems: PARKING BRAKE.

MERCEDES: PARKTRONIC INTERMITTENTLY NOT FUNCTIONING. THE FUNCTION WORKS AGAIN AFTER A SHORT TIME OR DISTANCE. WHEN THE FOOT OPERATED PARKING BRAKE IS APPLIED, THE PARKTRONIC SYSTEM IS DEACTIVATED. IF THE FOOT OPERATED PARKING BRAKE IS ON AT THE FIRST NOTCH, THE CONTACT SWITCH MAY REACT WITH A CO

10030929

Date: 2009-06-15. Type: Service Bulletin/Repair Instructions. Systems: SERVICE BRAKES, HYDRAULIC.

MERCEDES: CORROSION PROTECTION COATINGS FOR BRAKE COMPONENTS AND HARDWARE MAY BE DAMAGED AND OR STRIPPED AWAY IF HIGHLY CONCENTRATED ACID BASED CLEANERS ARE USED. ONCE THE CORROSION PROTECTION IS DAMAGED OR REMOVED THE BRAKE COMPONENTS AND OR HARDWARE CAN BEGIN TO CORRODE. INCLUDE ALL MODELS AN

10025845

Date: 2008-07-28. Type: Service Bulletin/Repair Instructions. Systems: EXTERIOR LIGHTING.

MERCEDES BENZ: WATER IN TAIL LAMP HOUSING ON EITHER RIGHT SIDE OR LEFT SIDE. *PE

10019822

Date: 2007-01-01. Type: Service Bulletin/Repair Instructions. Systems: POWER TRAIN.

INSPECT TRANSMISSION PILOT BUSHING AT ELECTROCHYDRAULIC UNIT AND REPLACE IF NECESSARY. THE TRANSMISSION PILOT BUSHING MAY HAVE BEEN INSTALLED ON THE CONTROL UNITS WITH NON-TEMPERED SEALING RINGS WHICH MAY CAUSE A SMALL LEAK TO OCCUR. *TT UPDATED 04-11-07. *KB

10018931

Date: 2005-12-13. Type: Service Bulletin/Repair Instructions. Systems: POWER TRAIN.

LEARNING IN SELECTION RANGE SENSOR NOT POSSIBLE AFTER EHS REPLACEMENT. *TT

10018833

Date: 2005-12-01. Type: Service Bulletin/Repair Instructions. Systems: ENGINE AND ENGINE COOLING.

INSPECT CATALYTIC CONVERTER, REPLACE IF NECESSARY, DUE TO THE STEEL MATERIAL USED TO MANUFACTURE THE CATALYTIC CONVERTER HOUSING DID NOT MEET DIN SPECIFICATIONS AND COULD LEAD TO A NOISE COMPLAINT. *TT

10012831

Date: 2005-04-05. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT.

COMAND HEAD UNIT HANGS AT THE STAR SYMBOL WHEN BOOTING UP. *TT UPDATED *EH

10014593

Date: 2005-03-30. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT.

COMAND HEAD UNIT DISC DRIVE MALFUNCTIONS AT LOW TEMPERATURES. VARIOUS MODELS INCLUDING MERCEDES-BENZ MODEL 215, AND 220 2004 AND 2005. *TT

10014583

Date: 2005-03-16. Type: Service Bulletin/Repair Instructions. Systems: VISIBILITY.

SEAL BETWEEN EXTERIOR REAR VIEW MIRROR HOUSING AND DOOR. *TT

Notes on this record

  • Complaints from the API and bulk file are merged and deduplicated by ODI number; the API alone misses records.
  • System and subsystem counts are numbers of distinct complaints, recalls or communications that name them. One record can name several systems, so shares across systems can add to more than 100 percent; a single share never exceeds 100 percent.
  • Recalls are counted once per campaign, investigations once per action and manufacturer communications once per NHTSA id, even when NHTSA lists several model names for the same record.
  • A sales denominator is a calendar-year proxy, not the population of vehicles still in use. Rates are copied from verified pipeline output.

Other names NHTSA uses

None listed.

Matched NHTSA models

Matched labels and complaints
NHTSA model labelComplaints
S CLASS15

Same model, other years

All model years | All Mercedes-Benz models

Other Mercedes-Benz models, 2004

Sources

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