The Used Car Index

2021 NEW Flyer XHE60 problems

No complaints are listed for the 2021 NEW Flyer XHE60. NHTSA's API and bulk file list none in this build.

Data build 2026-10-09.

NHTSA lists this vehicle as NEW FLYER XHE60.

At a glance

Complaints
0
With crash
0
With fire
0
With injury (complaints)
0
Injuries
0
Deaths
0
Recalls
1
Do not drive recalls
0
Park outside recalls
0
Recall potential units (maximum)
6,673
Investigations
0
Open investigations
0
Manufacturer communications
5

Complaints per 100k sold unavailable. No sales source is available for this record.

Model-generated complaint tags: No complaints are listed for tagging.

Recalls

See new recalls and investigations this week.

1 recalls.

25V898000

Date: 2025-12-19. Systems: ELECTRONIC STABILITY CONTROL (ESC), SERVICE BRAKES, AIR.

Defect: New Flyer of America, Inc. (New Flyer) is recalling certain XD35, XDE35, XE35, XN35, XD40, XDE40, XE40, XHE40, XN40, XT40, XD60, XDE60, XE60, XN60, XT60, and XHE60 transit buses. Please refer to New Flyer's recall report for specific model year information. The antilock braking (ABS) and electronic stability control (ESC) module may lose communication and fail without illuminating the warning ligh (excerpt)

Consequence: An ABS or ESC warning light that fails to illuminate will not alert the driver to the loss of ABS or ESC, increasing the risk of a crash. (excerpt)

Remedy: New Flyer will update the software, free of charge. Owner notification letters were mailed February 17, 2026. Owners may contact New Flyer's customer service at 1-800-241-2947. (excerpt)

Do not drive: No. Park outside: No.

Investigations

0 investigations; 0 open.

Manufacturer communications

5 manufacturer communications.

Communications by system
SystemCount
ELECTRICAL SYSTEM3
FUEL/PROPULSION SYSTEM2
EQUIPMENT1
SERVICE BRAKES, AIR1
SUSPENSION1

11036146

Date: 2026-07-01. Type: Service Bulletin/Repair Instructions. Systems: FUEL/PROPULSION SYSTEM.

This bulletin communicates an update to the required replacement interval for the fuel cell secondary air filter on units equipped with Ballard fuel cell systems.

11022210

Date: 2025-08-21. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM.

This Bulletin is being issued due to New Flyer & MCI have received reports that customers are re-torquing high-voltage (HV) connections during preventative maintenance inspections as outlined in the Preventive Maintenance section of the Service or Maintenance manual. This Bulletin reminds operators

10233731

Date: 2023-03-07. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM, SERVICE BRAKES, AIR.

Instructions to re-route ABS cables near the center axle for better clearance.

10210020

Date: 2022-03-10. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM, SUSPENSION.

This technical instruction describes how to replace dust covers and seal and protect the harnesses associated with the Smart Rider suspension leveling system for 60 foot buses with components installed on all three axles.

10208773

Date: 2022-02-01. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT.

This Instruction to Service describes how to install a reminder decal for the SDS panel retaining lanyard on specifically equipped buses.

Notes on this record

  • Complaints from the API and bulk file are merged and deduplicated by ODI number; the API alone misses records.
  • System and subsystem counts are numbers of distinct complaints, recalls or communications that name them. One record can name several systems, so shares across systems can add to more than 100 percent; a single share never exceeds 100 percent.
  • Recalls are counted once per campaign, investigations once per action and manufacturer communications once per NHTSA id, even when NHTSA lists several model names for the same record.
  • A sales denominator is a calendar-year proxy, not the population of vehicles still in use. Rates are copied from verified pipeline output.
  • NHTSA's complaints API and bulk file list no complaint for this make, model and model year in this data build.

Other names NHTSA uses

None listed.

Matched NHTSA models

Matched labels and complaints
NHTSA model labelComplaints
XHE600

Same model, other years

All model years | All NEW Flyer models

Other NEW Flyer models, 2021

Sources

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