The Used Car Index

2012 Orion VII problems

No complaints are listed for the 2012 Orion VII. NHTSA's API and bulk file list none in this build.

Data build 2026-10-08.

NHTSA lists this vehicle as ORION VII.

At a glance

Complaints
0
With crash
0
With fire
0
With injury (complaints)
0
Injuries
0
Deaths
0
Recalls
4
Do not drive recalls
0
Park outside recalls
0
Recall potential units (maximum)
455
Investigations
1
Open investigations
0
Manufacturer communications
11

Complaints per 100k sold unavailable. No sales source is available for this record.

Model-generated complaint tags: No complaints are listed for tagging.

Recalls

See new recalls and investigations this week.

4 recalls.

16V017000

Date: 2016-01-19. Systems: SEATS.

Defect: Daimler Buses North America (DBNA) is recalling certain model year 2010-2012 Orion VII transit buses manufactured April 5, 2010, to October 31, 2012, equipped with certain Recaro Ergo-M Commercial Bus Driver Seats. The affected seats have J-Brackets that may be missing welds which could allow the seat belt anchorage assembly to separate from the J-Bracket.

Consequence: If the seatbelt anchorage assembly separates from the J-Bracket, the bus driver may not be properly restrained in the event of a crash, increasing their risk of injury.

Remedy: DBNA will notify owners, and dealers will inspect the seats to determine if welds are missing. Any J-Bracket that is missing welds will be removed and replaced, free of charge. The recall began on February 29, 2016. Owners may contact DBNA customer service at 1-905-403-1111.

Do not drive: No. Park outside: No.

15V288000

Date: 2015-05-15. Systems: ENGINE AND ENGINE COOLING.

Defect: Daimler Buses North America (DBNA) is recalling certain model year 2007-2012 Orion VII natural gas-powered transit buses manufactured January 1, 2007, to October 1, 2012. Excessive engine crankcase pressures may cause the 90-degree elbow of the vent tube assembly to detach from the crankcase ventilation breather, possibly allowing engine oil to come into contact with hot surfaces. (excerpt)

Consequence: If the engine oil comes into contact with hot surfaces, it can increase the risk of a vehicle fire. (excerpt)

Remedy: Cummins will notify owners on behalf of DBNA, and dealers will secure the ends of the 90-degree elbow. In addition, the electronic control module (ECM) will be reprogrammed with software that can adjust the engine output under misfire conditions to limit crankcase pressures. These repairs will be performed free of charge. The recall began on June 12, 2015. Owners may contact DBNA at 1-905-403- (excerpt)

Do not drive: No. Park outside: No.

14V106000

Date: 2014-03-05. Systems: ENGINE AND ENGINE COOLING.

Defect: Daimler Buses North America (DBNA) is recalling certain model year 2007-2012 Orion VII transit buses manufactured January 2007 through October 2012 equipped with certain Cummins Westport Model ISL G engines. Condensation in the intake manifold may freeze during cold weather conditions and interfere with the proper operation of the intake manifold pressure sensor.

Consequence: The improper operation of the sensor could induce elevated exhaust temperatures or flames from the exhaust pipe, increasing the risk of a vehicle fire or burn injury to a person near the exhaust pipe.

Remedy: Cummins Inc. and Cummins Wesport Inc. will notify owners, and authorized Cummins service facilities will upload a new ECM calibration, free of charge. The recall began on April 12, 2014. Owners may contact DBNA at 1-905-403-7807 or Cummins Inc. at 1-800-343-7357. Cummins' number for this recall is C1462 (for ISL G engines) or C1461 (for ISX12 G) engines.

Do not drive: No. Park outside: No.

13V056000

Date: 2013-02-22. Systems: PARKING BRAKE.

Defect: Daimler Buses North America (DBNA) is recalling certain model year 2011-2012 Orion VII transit buses equipped with disc brakes using MGM brake components. In the affected vehicles, the brake chambers may leak pressure allowing the parking brake to drag when it is supposed to be released. Brake dragging could lead to overheated brake components.

Consequence: Overheated brake components could result in a fire.

Remedy: DBNA will notify owners and will replace the affected brake chambers, free of charge. The safety recall began on March 7, 2013. Owners may contact Daimler Buses North America at 1-800-882-8054.

Do not drive: No. Park outside: No.

Investigations

1 investigations; 0 open.

PE13004

Opened: 2013-03-05. Closed: 2013-07-12.

Coolant Leak Resulting in Occupant Burns

ODI is aware of three (3) incidents of heater hose failures on the delivery circuit (high temperature) of the engine coolant system on the subject transit buses.The failure occurs in the vicinity of the air ducts above the street-side passenger compartment.The air ducts may quickly fill with engine temperature fluids that are expelled without warning onto the seats below.ODI is aware of no injurie

Systems: ENGINE AND ENGINE COOLING.

Linked campaign numbers: None listed.

Manufacturer communications

11 manufacturer communications.

Communications by system
SystemCount
EQUIPMENT6
ELECTRICAL SYSTEM1
ENGINE1
ENGINE AND ENGINE COOLING1
FUEL SYSTEM, DIESEL1
FUEL SYSTEM, OTHER1

10124132

Date: 2017-10-27. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT.

14CSA23 CSC Announces ?Tech Tips? ? DDCSN

10128744

Date: 2016-03-28. Type: Service Bulletin/Repair Instructions. Systems: FUEL SYSTEM, DIESEL.

16TS7 Reman Diesel Particulate Filter Serial Number

10124143

Date: 2014-10-31. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT.

14TL8 TorcUP? Non-Impacting Torque Tool.

10124131

Date: 2014-10-24. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.

14CSA22 DTNA Chassis Wiring Diagrams

10124144

Date: 2014-10-23. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT.

14TL9 Special Tool Warranty Program.

10124142

Date: 2014-10-15. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT.

14TL7 DD Platform Flywheel Housing Runout Tool W470589032100

10124130

Date: 2014-10-14. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT.

14CSA21 Holiday Schedule for the Detroit Customer Support Center ?

10124117

Date: 2014-10-01. Type: Service Bulletin/Repair Instructions. Systems: ENGINE AND ENGINE COOLING.

sb2080 Australian CST M1400 Isolated Radiator Retrofit

10128812

Date: 2014-07-29. Type: Service Bulletin/Repair Instructions. Systems: ENGINE.

14TL2 DD Platform Engine Stand Adapter W060589023100

10128813

Date: 2014-07-29. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT.

14TL5 ABS Power Line Carrier Converter Available Through PDC

Notes on this record

  • Complaints from the API and bulk file are merged and deduplicated by ODI number; the API alone misses records.
  • System and subsystem counts are numbers of distinct complaints, recalls or communications that name them. One record can name several systems, so shares across systems can add to more than 100 percent; a single share never exceeds 100 percent.
  • Recalls are counted once per campaign, investigations once per action and manufacturer communications once per NHTSA id, even when NHTSA lists several model names for the same record.
  • A sales denominator is a calendar-year proxy, not the population of vehicles still in use. Rates are copied from verified pipeline output.
  • NHTSA's complaints API and bulk file list no complaint for this make, model and model year in this data build.

Other names NHTSA uses

None listed.

Matched NHTSA models

Matched labels and complaints
NHTSA model labelComplaints
VII0

Same model, other years

All model years | All Orion models

Other Orion models, 2012

Sources

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