The Used Car Index

2016 Peterbilt 389G problems

No complaints are listed for the 2016 Peterbilt 389G. NHTSA's API and bulk file list none in this build.

Data build 2026-10-08.

NHTSA lists this vehicle as PETERBILT 389G.

At a glance

Complaints
0
With crash
0
With fire
0
With injury (complaints)
0
Injuries
0
Deaths
0
Recalls
1
Do not drive recalls
0
Park outside recalls
0
Recall potential units (maximum)
17,737
Investigations
0
Open investigations
0
Manufacturer communications
29

Complaints per 100k sold unavailable. No sales source is available for this record.

Model-generated complaint tags: No complaints are listed for tagging.

Recalls

See new recalls and investigations this week.

1 recalls.

17V593000

Date: 2017-09-22. Systems: STEERING.

Defect: PACCAR Incorporated (PACCAR) is recalling certain 2016 Peterbilt 220, 320, 325, 330, 337, 348, 365, 367, 382, 384, 386, 389, 389G, 567, 579 and 587 trucks and Kenworth K170, T170, T270, T370, T440, T470,T660, T680, T800, T880, and W900 trucks equipped with certain Spicer D or E series steer axles. The castellated nut on the steer axles may not be properly torqued, allowing the tie rod to loosen. (excerpt)

Consequence: If the tie rod loosens, it may disconnect from the steering knuckle, causing a complete loss of steering and increasing the risk of a crash. (excerpt)

Remedy: PACCAR will notify owners, and dealers will inspect the torque of the castellated nut and tie rod, tightening it as necessary. If the tie rod stud and knuckle on units cannot be sufficiently torqued, the dealer will replace the knuckle and tie rod end assembly, free of charge. The recall began on November 13, 2017. Owners may contact Peterbilt customer service at 1-940-591-4000 or Kenworth cust (excerpt)

Do not drive: No. Park outside: No.

Investigations

0 investigations; 0 open.

Manufacturer communications

29 manufacturer communications.

Communications by system
SystemCount
ELECTRICAL SYSTEM9
EQUIPMENT7
ENGINE AND ENGINE COOLING5
STRUCTURE3
ENGINE2
EQUIPMENT ADAPTIVE/MOBILITY2
SERVICE BRAKES2
VEHICLE SPEED CONTROL2

11037541

Date: 2026-09-11. Type: Service Bulletin/Repair Instructions. Systems: ENGINE.

"Kenworth: Dealers should check the chassis list and SIR weekly for VIN changes. 2 chassis added to the chassis list. Peterbilt: Dealers should check the chassis list and SIR weekly for VIN changes. 10 chassis added to the chassis list."

11010926

Date: 2024-11-22. Type: Service Bulletin/Repair Instructions. Systems: ENGINE.

Info Only Unnecessary starter replacements can result from customer complaints regarding engine starting issues. A new Starter Troubleshooting Guide has been created to provide a comprehensive list of starting system checks, which should reduce unnecessary starter replacements and associated warran

10227181

Date: 2022-11-18. Type: Service Bulletin/Repair Instructions. Systems: VISIBILITY.

Certain model 389 chassis are experiencing freezing of the A/C evaporator or frosting of the compressor and suction line. A field resolution is available to solve this issue.

10227167

Date: 2022-11-10. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.

34-093 Model 389 78-inch Sleeper 12V Power Port Supplier Change

10222269

Date: 2022-09-09. Type: Service Bulletin/Repair Instructions. Systems: SUSPENSION.

Fix-As-Fail On certain chassis with Low Air Leaf Suspension or Low-Low Air Leaf Suspension, the Height Control Valve (HCV) arm may be rubbing on other components when the bend in the arm is facing outboard. Flipping the bend in the HCV arm inboard prevents the rub.

10219235

Date: 2022-08-03. Type: Service Bulletin/Repair Instructions. Systems: SERVICE BRAKES.

The service information for Bendix Air Dryer maintenance is being updated to include new procedures.

10201965

Date: 2021-09-21. Type: Service Bulletin/Repair Instructions. Systems: FUEL SYSTEM, DIESEL.

Fix-As-Fail A?A A Due to undersupply issues, only a limited supply of Diesel Exhaust Fluid (DEF) sensors are available. As a temporary solution, after PACCAR confirms a DEF sensor is not available, a temporary software update will allow a vehicle to continue operation with a failed DEF sensor by di

10188550

Date: 2021-02-10. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT, EQUIPMENT ADAPTIVE/MOBILITY, VISIBILITY.

Information Only A?A A Windshield washer pumps have a high No Trouble Found rate. Washer pumps may fail to spray due to a clogged filter.

10179370

Date: 2020-08-25. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM, EQUIPMENT, EQUIPMENT ADAPTIVE/MOBILITY, STRUCTURE.

Fix as Fail: Peterbilt has determined that certain model 348, 365, 367, 382, 384, 386, 388, 389, 567, 579, and 587 trucks, built between 4/13/2010 and 3/16/2020 and equipped with a flush mounted battery box, utilized rubber washers that could rub through and cause the aluminum box mounting tabs to

10177935

Date: 2020-07-29. Type: Service Bulletin/Repair Instructions. Systems: SERVICE BRAKES.

Fix-As-Fail - Bendix New-Gen Lightweight Steer Axle Drum Brake Spider Cracking

Notes on this record

  • Complaints from the API and bulk file are merged and deduplicated by ODI number; the API alone misses records.
  • System and subsystem counts are numbers of distinct complaints, recalls or communications that name them. One record can name several systems, so shares across systems can add to more than 100 percent; a single share never exceeds 100 percent.
  • Recalls are counted once per campaign, investigations once per action and manufacturer communications once per NHTSA id, even when NHTSA lists several model names for the same record.
  • A sales denominator is a calendar-year proxy, not the population of vehicles still in use. Rates are copied from verified pipeline output.
  • NHTSA's complaints API and bulk file list no complaint for this make, model and model year in this data build.

Other names NHTSA uses

None listed.

Matched NHTSA models

Matched labels and complaints
NHTSA model labelComplaints
389G0

Same model, other years

All model years | All Peterbilt models

Other Peterbilt models, 2016

  • 579: 3 complaints
  • 337: 2 complaints
  • 210: 0 complaints
  • 220: 0 complaints
  • 320: 0 complaints
  • 325: 0 complaints
  • 330: 0 complaints
  • 348: 0 complaints

Sources

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