The Used Car Index

2021 Pleasure WAY Ontour problems

No complaints are listed for the 2021 Pleasure WAY Ontour. NHTSA's API and bulk file list none in this build.

Data build 2026-10-09.

NHTSA lists this vehicle as PLEASURE WAY ONTOUR.

At a glance

Complaints
0
With crash
0
With fire
0
With injury (complaints)
0
Injuries
0
Deaths
0
Recalls
2
Do not drive recalls
0
Park outside recalls
0
Recall potential units (maximum)
1,237
Investigations
0
Open investigations
0
Manufacturer communications
74

Complaints per 100k sold unavailable. No sales source is available for this record.

Model-generated complaint tags: No complaints are listed for tagging.

Recalls

See new recalls and investigations this week.

2 recalls.

23V493000

Date: 2023-07-17. Systems: EQUIPMENT, FUEL SYSTEM, GASOLINE.

Defect: Pleasure Way Industries, Ltd (Pleasure Way) is recalling certain 2021-2023 On Tour and Lexor motorhomes, equipped with certain Cummins Onan QG 2800i, and Onan QG 2800i EVAP generator sets. The fuel hose between the inline fuel filter and the injection pump module (IPM) may have inadequate clamp force, possibly resulting in a gasoline leak.

Consequence: A gas leak in the presence of an ignition source increases the risk of a fire.

Remedy: Dealers will inspect and replace the fuel hose and clamps, as necessary, free of charge. Owner notification letters were mailed August 11, 2023. Owners may contact Pleasure Way customer service at 1-800-364-0189.

Do not drive: No. Park outside: No.

22V616000

Date: 2022-08-10. Systems: ELECTRICAL SYSTEM.

Defect: Pleasure Way Industries, Ltd. (Pleasure Way) is recalling certain 2021-2022 Plateau FL, Rekon, Ontour 2.2, Ontour 2.0, Ascent and Tofino motorhomes. The DCF 4 circuit board is labeled for 30 amps, while the pins for the fuse holder are only rated for 20 amps, which can overload the circuit board and cause the fuse or wiring to overheat or melt.

Consequence: Overheating or melting of wiring increases the risk of a fire.

Remedy: Dealers will relabel the DCF4 circuit board, free of charge. Owner notification letters were mailed September 19, 2022. Owners may contact Pleasure Way's customer service at 1-800-364-0189.

Do not drive: No. Park outside: No.

Investigations

0 investigations; 0 open.

Manufacturer communications

74 manufacturer communications.

Communications by system
SystemCount
EQUIPMENT34
ELECTRICAL SYSTEM19
UNKNOWN OR OTHER17
STRUCTURE5
VISIBILITY3
ENGINE AND ENGINE COOLING2
EQUIPMENT ADAPTIVE/MOBILITY2
LATCHES/LOCKS/LINKAGES2

11033687

Date: 2026-05-08. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.

Technical service bulletin pertaining to the procedure to adjust the tension of the MCD shade.

11032511

Date: 2026-04-08. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.

Technical service bulletin pertaining to the procedure to replace the G12 module.

11019400

Date: 2025-05-28. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.

Technical service bulletin pertaining to the procedure to replace the G12 module.

11019384

Date: 2025-05-02. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.

Technical service bulletin pertaining to the procedure to replace the charge line key.

11015410

Date: 2025-02-19. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.

Technical service bulletin pertaining to the procedure to adjust the tension of the MCD shade.

11006167

Date: 2024-07-03. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.

Technical service bulletin pertaining to the procedure to reset the DCM3 module.

11001469

Date: 2024-06-11. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.

Technical service bulletin pertaining to the procedure to replace the G12 module.

11001470

Date: 2024-05-10. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.

Technical service bulletin pertaining to the procedure to replace the G12 module.

10253508

Date: 2024-03-12. Type: Service Bulletin/Repair Instructions. Systems: FUEL SYSTEM, OTHER, UNKNOWN OR OTHER.

Dealer service communication pertaining to a leaking propane hose.

10251589

Date: 2024-01-05. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.

Technical service bulletin pertaining to the procedure to replace the DCM3 module.

Notes on this record

  • Complaints from the API and bulk file are merged and deduplicated by ODI number; the API alone misses records.
  • System and subsystem counts are numbers of distinct complaints, recalls or communications that name them. One record can name several systems, so shares across systems can add to more than 100 percent; a single share never exceeds 100 percent.
  • Recalls are counted once per campaign, investigations once per action and manufacturer communications once per NHTSA id, even when NHTSA lists several model names for the same record.
  • A sales denominator is a calendar-year proxy, not the population of vehicles still in use. Rates are copied from verified pipeline output.
  • NHTSA's complaints API and bulk file list no complaint for this make, model and model year in this data build.

Other names NHTSA uses

None listed.

Matched NHTSA models

Matched labels and complaints
NHTSA model labelComplaints
ONTOUR0

Same model, other years

All model years | All Pleasure WAY models

Other Pleasure WAY models, 2021

Sources

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