NHTSA lists 1 complaints for the 2023 Pleasure WAY Ontour, 0 of them mention a crash and 0 mention a fire. 0 complaints mention an injury, with 0 injuries and 0 deaths reported.
Data build 2026-10-09.
NHTSA lists this vehicle as PLEASURE WAY ONTOUR.
At a glance
Complaints
1
With crash
0
With fire
0
With injury (complaints)
0
Injuries
0
Deaths
0
Recalls
1
Do not drive recalls
0
Park outside recalls
0
Recall potential units (maximum)
514
Investigations
0
Open investigations
0
Manufacturer communications
73
Complaints per 100k sold unavailable. No sales source is available for this record.
Where the complaints are
Top systems
System
Complaints
Share of this vehicle's complaints
ELECTRICAL SYSTEM
1
100.0%
LANE DEPARTURE
1
100.0%
Top subsystems
System
Subsystem
Complaints
LANE DEPARTURE
BLIND SPOT DETECTION
1
LANE DEPARTURE
WARNING
1
One complaint can name several systems, so shares can add to more than 100 percent.
Confidence is the model's own probability for the label it chose (0 to 1), not accuracy.
Model-generated labels on tagged complaints only. Model years 2013 and newer are tagged in full; 2012 in part (see tagged_share); earlier model years have no tags. NHTSA's own flags remain separate in the complaints block.
Defect: Pleasure Way Industries, Ltd (Pleasure Way) is recalling certain 2021-2023 On Tour and Lexor motorhomes, equipped with certain Cummins Onan QG 2800i, and Onan QG 2800i EVAP generator sets. The fuel hose between the inline fuel filter and the injection pump module (IPM) may have inadequate clamp force, possibly resulting in a gasoline leak.
Consequence: A gas leak in the presence of an ignition source increases the risk of a fire.
Remedy: Dealers will inspect and replace the fuel hose and clamps, as necessary, free of charge. Owner notification letters were mailed August 11, 2023. Owners may contact Pleasure Way customer service at 1-800-364-0189.
Do not drive: No. Park outside: No.
Investigations
0 investigations; 0 open.
Manufacturer communications
73 manufacturer communications.
Communications by system
System
Count
EQUIPMENT
29
UNKNOWN OR OTHER
24
ELECTRICAL SYSTEM
9
LATCHES/LOCKS/LINKAGES
4
VISIBILITY
4
STRUCTURE
3
COMMUNICATION
1
EXTERIOR LIGHTING
1
11036053
Date: 2026-07-04. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.
Technical service bulletin pertaining to the procedure to access and tighten the bolts for the AC motor to prevent it from contacting the housing.
11034957
Date: 2026-07-01. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.
Technical service bulletin pertaining to the procedure to replace the G12 module.
11034952
Date: 2026-06-16. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.
Technical service bulletin pertaining to the procedure to access and tighten the bolts for the AC motor to prevent it from contacting the housing.
11025227
Date: 2025-10-08. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.
Technical service bulletin pertaining to the procedure to reset the DCM3 module.
11022524
Date: 2025-08-21. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.
Technical service bulletin pertaining to the procedure to access and tighten the bolts for the AC motor, to prevent it from contacting the housing.
11021769
Date: 2025-07-11. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.
Technical service bulletin pertaining to the procedure to test if both cabinet latches are catching, and the procedure to adjust the catches if necessary.
11019392
Date: 2025-05-15. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.
Technical service bulletin pertaining to the procedure to test if both cabinet latches are catching, and the procedure to adjust them if necessary.
11019385
Date: 2025-05-02. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.
Technical service bulletin pertaining to the procedure to reset the DCM3 module.
11016824
Date: 2025-03-15. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.
Dealer service communication pertaining to a Fantastic Fan failure.
11016814
Date: 2025-03-03. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.
Technical service bulletin pertaining to the procedure to adjust the tension of the MCD shade.
Notes on this record
Complaints from the API and bulk file are merged and deduplicated by ODI number; the API alone misses records.
System and subsystem counts are numbers of distinct complaints, recalls or communications that name them. One record can name several systems, so shares across systems can add to more than 100 percent; a single share never exceeds 100 percent.
Recalls are counted once per campaign, investigations once per action and manufacturer communications once per NHTSA id, even when NHTSA lists several model names for the same record.
A sales denominator is a calendar-year proxy, not the population of vehicles still in use. Rates are copied from verified pipeline output.