Defect: Polestar Automotive USA, Inc. (Polestar) is recalling certain 2020-2021 Polestar 1 vehicles. Defective high-voltage battery cells may cause the battery to overheat when fully charged. (excerpt)
Consequence: The high-voltage battery overheating increases the risk of a fire. (excerpt)
Remedy: Dealers will replace the high-voltage battery pack and restore the electric driving range as necessary, free of charge. Owner notification letters were mailed June 66, 2023. Owners may contact Polestar customer service at 1-800-806-2504. Polestar's number for this recall is R102316. Note: This recall supersedes Recall 22V-926 (R10216). Any vehicle that received the interim repair under Recall (excerpt)
Defect: Polestar Automotive USA, Inc. (Polestar) is recalling certain 2020-2021 Polestar 1 vehicles. Defective high-voltage battery cells may cause the battery to overheat when fully charged. (excerpt)
Consequence: The high-voltage battery overheating increases the risk of a fire. (excerpt)
Remedy: Dealers will replace the high-voltage battery cells, free of charge. Remedy parts are expected to become ready by June 2023. As an interim repair, owners will need to take their vehicle to a dealership for a software update. Interim notices were mailed January 31, 2023. Owners may contact Polestar customer service at 1-800-806-2504. Polestar's number for this recall is R10202. Note: This rec (excerpt)
Defect: Polestar Automotive USA, Inc. (Polestar) is recalling certain 2021 Polestar PS1 vehicles. The seat belt automatic locking retractors may deactivate early, which can prevent the child restraint system from securing properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Consequence: An unsecured child restraint system can increase the risk of injury during a crash.
Remedy: Dealers will inspect and replace the seat belt assemblies, as necessary, free of charge. Owner notification letters were mailed October 22, 2021. Owners may contact Polestar customer service at 1-800-806-2504. Polestar's number for this recall is R10112.
Do not drive: No. Park outside: No.
Investigations
1 investigations; 0 open.
DP22005
Opened: 2023-01-27. Closed: 2023-08-07.
Pedestrian alert sounds
NHTSA received a petition on or about July 18, 2022, requesting that Federal Motor Vehicle Safety Standard (FMVSS) 141 be applied to all electric and hybrid vehicles operating in the United States. The petition can be reviewed at NHTSA.gov under ODI Number 11486072. FMVSS 141 establishes performance requirements for pedestrian alert sounds for motor vehicles. The standard applies to hybrid and ele
Date: 2026-03-06. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.
This is a Technical Journal: Connectivity Certificates
11020568
Date: 2025-06-13. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.
This is a Technical Journal: Window and Glass Claim Information Request. Submit a TIE report.
11020564
Date: 2025-06-06. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.
This is a Technical Journal: Window and Glass Claim Information Request. Submit a TIE report.
11002690
Date: 2024-06-13. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.
This is a Technical Journal: SENSUS Software IHU improvements. Download software.
10251604
Date: 2024-02-29. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.
This is a Technical Journal: 12V Battery Testing / Maintenance Guide. to be used as reference material when charging, maintaining, and/or testing 12V batteries for SPA/CMA vehicles
10236787
Date: 2023-04-21. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.
Polestar Software Update.
10236791
Date: 2023-04-21. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.
Polestar Software Update.
10232128
Date: 2023-01-11. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.
Backup Battery DTC TCAM-U210993
10232123
Date: 2023-01-06. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM, EQUIPMENT.
Checklist if 12 Volt battery is drained - Perform SW Upgrade
10232126
Date: 2023-01-06. Type: Service Bulletin/Repair Instructions. Systems: FORWARD COLLISION AVOIDANCE.
DIM message and DTC VCU1 U016800
Notes on this record
Complaints from the API and bulk file are merged and deduplicated by ODI number; the API alone misses records.
System and subsystem counts are numbers of distinct complaints, recalls or communications that name them. One record can name several systems, so shares across systems can add to more than 100 percent; a single share never exceeds 100 percent.
Recalls are counted once per campaign, investigations once per action and manufacturer communications once per NHTSA id, even when NHTSA lists several model names for the same record.
A sales denominator is a calendar-year proxy, not the population of vehicles still in use. Rates are copied from verified pipeline output.
NHTSA's complaints API and bulk file list no complaint for this make, model and model year in this data build.