The Used Car Index

2004 Pontiac Grand AM problems

NHTSA lists 293 complaints for the 2004 Pontiac Grand AM, 24 of them mention a crash and 7 mention a fire. 12 complaints mention an injury, with 18 injuries and 1 deaths reported.

Data build 2026-10-10.

NHTSA lists this vehicle as PONTIAC GRAND AM.

At a glance

Complaints
293
With crash
24
With fire
7
With injury (complaints)
12
Injuries
18
Deaths
1
Recalls
2
Do not drive recalls
0
Park outside recalls
0
Recall potential units (maximum)
5,877,718
Investigations
0
Open investigations
0
Manufacturer communications
446

Complaints per 100k sold unavailable. No sales source is available for this record.

Where the complaints are

Top systems
SystemComplaintsShare of this vehicle's complaints
ELECTRICAL SYSTEM14047.8%
EXTERIOR LIGHTING5318.1%
AIR BAGS217.2%
STRUCTURE206.8%
VEHICLE SPEED CONTROL186.1%
ENGINE175.8%
STEERING155.1%
ENGINE AND ENGINE COOLING124.1%
POWER TRAIN113.8%
SERVICE BRAKES, HYDRAULIC113.8%
Top subsystems
SystemSubsystemComplaints
ELECTRICAL SYSTEMIGNITION23
EXTERIOR LIGHTINGTURN SIGNAL16
EXTERIOR LIGHTINGHAZARD FLASHING WARNING LIGHTS12
STRUCTUREBODY8
ENGINE AND ENGINE COOLINGENGINE6
AIR BAGSFRONTAL5
ELECTRICAL SYSTEMWIRING5
VEHICLE SPEED CONTROLACCELERATOR PEDAL4
SERVICE BRAKES, HYDRAULICANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP3
FUEL SYSTEM, GASOLINEDELIVERY2

One complaint can name several systems, so shares can add to more than 100 percent.

Model-generated complaint tags: This model year has not been tagged.

Recalls

See new recalls and investigations this week.

2 recalls.

14V400000

Date: 2014-07-03. Systems: ELECTRICAL SYSTEM.

Defect: This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. General Motors LLC (GM) notified the agency on July 3, 2014, that they are recalling 5,877,718 model year 2000-2005 Chevrolet Impala and Mont (excerpt)

Consequence: If the key is not in the run position, the air bags may not deploy if the vehicle is involved in a crash, increasing the risk of injury. (excerpt)

Remedy: GM will notify owners, and dealers will install two key rings and an insert in the key slot or a cover over the key head on all ignition keys, free of charge. The recall began on September 9, 2014. GM's number for this recall is 14350. (excerpt)

Do not drive: No. Park outside: No.

04V301000

Date: 2004-06-30. Systems: FUEL SYSTEM, GASOLINE.

Defect: CERTAIN PASSENGER VEHICLES MAY HAVE BEEN BUILT WITH A FUEL TANK THAT DOES NOT MEET SPECIFICATION. A WELD ON THESE FUEL TANKS MAY BE INSUFFICIENT, RESULTING IN A FUEL LEAK.

Consequence: FUEL LEAKAGE, IN THE PRESENCE OF AN IGNITION SOURCE, COULD RESULT IN A FIRE.

Remedy: DEALERS WILL INSPECT THE FUEL TANK, AND REPLACE IT, IF NECESSARY. OWNER NOTIFICATION BEGAN ON JUNE 23, 2004. OWNERS SHOULD CONTACT CHEVROLET AT 1-800-630-2438 OR PONTIAC AT 1-800-620-7668.

Do not drive: No. Park outside: No.

Investigations

0 investigations; 0 open.

Manufacturer communications

446 manufacturer communications.

Communications by system
SystemCount
EQUIPMENT177
ELECTRICAL SYSTEM76
ENGINE AND ENGINE COOLING72
EQUIPMENT ADAPTIVE/MOBILITY33
ENGINE26
POWER TRAIN21
FUEL SYSTEM, GASOLINE15
VISIBILITY15

11020816

Date: 2025-07-18. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.

This PI communicates the requirement to provide a pico file to receive diagnostic assistance from TAC.

11014455

Date: 2025-02-20. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.

This Preliminary Information communication provides information to the technician about vehicles that have an unusual noise and is difficult to identify, isolate or pinpoint. Technician should get record a sound clip or take a video of the noise for assessment by engineering. Technician will need to

11009156

Date: 2024-10-25. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.

This Preliminary Information communicates to the dealer the process for downloading or updating operating software for the Tire Pressure Monitor, Active Fuel Injector tester, multi media tester, PICO Scope, GR8 starting/charging tester A and Vehicle Data Recorder tools, giving website address and st

11007743

Date: 2024-09-12. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.

This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air. Before calling General Motors Technical Assistance Center technician will need to have high and low pressures, outside temperature, humidity, and ven

11007744

Date: 2024-09-12. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.

This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air. Before calling General Motors Technical Assistance Center technician will need to have high and low pressures, outside temperature, humidity, and ven

11007208

Date: 2024-09-06. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.

This Preliminary Information communication provides information to the technician about changing the tire and wheel size on vehicles. General Motors will only support a tire calibration for tires that have been sized, tested and designed for the vehicle in question and its applications. Technician s

11006621

Date: 2024-08-26. Type: Service Campaign. Systems: ELECTRICAL SYSTEM.

Vehicle Wide Programming (VWP) is a new process to update software on GM Vehicles. It provides the ability via a single selection within Techline Connect to first identify which modules need updating and then proceed to updating affected modules (with some exceptions). The updating of modules is com

11004557

Date: 2024-06-17. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.

This bulletin provides information for use on a Product Assistance Claim (PAC), which is formerly known as a Product Allegation Resolution (PAR) claim.

11002312

Date: 2024-06-06. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.

This service bulletin provides information for dealers/technicians on Service Programming System (SPS) Error Codes E4398, E4399, E4401, E4403, M4404, M4413, M6954, M6955, E4414, E4423, E4491, E4492, or E6961 and resolution information.

11000576

Date: 2024-05-07. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.

This Warranty Administration bulletin provides retail and wholesale service personnel with the policies/procedures and the warranty transaction submission procedures that support the Personal Property Damage process.

Notes on this record

  • Complaints from the API and bulk file are merged and deduplicated by ODI number; the API alone misses records.
  • System and subsystem counts are numbers of distinct complaints, recalls or communications that name them. One record can name several systems, so shares across systems can add to more than 100 percent; a single share never exceeds 100 percent.
  • Recalls are counted once per campaign, investigations once per action and manufacturer communications once per NHTSA id, even when NHTSA lists several model names for the same record.
  • A sales denominator is a calendar-year proxy, not the population of vehicles still in use. Rates are copied from verified pipeline output.

Other names NHTSA uses

None listed.

Matched NHTSA models

Matched labels and complaints
NHTSA model labelComplaints
GRAND AM293

Same model, other years

All model years | All Pontiac models

Other Pontiac models, 2004

Sources

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