The Used Car Index

2004 Pontiac Grand Prix problems

NHTSA lists 454 complaints for the 2004 Pontiac Grand Prix, 46 of them mention a crash and 58 mention a fire. 33 complaints mention an injury, with 47 injuries and 2 deaths reported.

Data build 2026-10-09.

NHTSA lists this vehicle as PONTIAC GRAND PRIX.

At a glance

Complaints
454
With crash
46
With fire
58
With injury (complaints)
33
Injuries
47
Deaths
2
Recalls
7
Do not drive recalls
0
Park outside recalls
0
Recall potential units (maximum)
5,877,718
Investigations
1
Open investigations
0
Manufacturer communications
510

Complaints per 100k sold unavailable. No sales source is available for this record.

Where the complaints are

Top systems
SystemComplaintsShare of this vehicle's complaints
ELECTRICAL SYSTEM10723.6%
ENGINE9821.6%
STEERING6414.1%
ENGINE AND ENGINE COOLING419.0%
EXTERIOR LIGHTING419.0%
STRUCTURE337.3%
AIR BAGS286.2%
SERVICE BRAKES255.5%
SERVICE BRAKES, HYDRAULIC214.6%
UNKNOWN OR OTHER214.6%
Top subsystems
SystemSubsystemComplaints
EXTERIOR LIGHTINGHEADLIGHTS34
STRUCTUREBODY16
ELECTRICAL SYSTEMIGNITION11
ENGINE AND ENGINE COOLINGENGINE10
POWER TRAINAUTOMATIC TRANSMISSION10
WHEELSRIM8
AIR BAGSFRONTAL7
ELECTRICAL SYSTEMWIRING7
SERVICE BRAKES, HYDRAULICANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP7
STEERINGRACK AND PINION7

One complaint can name several systems, so shares can add to more than 100 percent.

Model-generated complaint tags: This model year has not been tagged.

Recalls

See new recalls and investigations this week.

7 recalls.

15V701000

Date: 2015-10-26. Systems: ENGINE AND ENGINE COOLING.

Defect: General Motors LLC (GM) is recalling certain model year 1998-1999 Chevrolet Lumina and Oldsmobile Intrigue, 1997-2004 Buick Regal and Pontiac Grand Prix, 2000-2004 Chevrolet Impala, and 1998-2004 Chevrolet Monte Carlo vehicles. The affected vehicles were previously repaired under recalls 08V-118, 09V-116, and 15V-201 to address the possibility that engine oil may drip onto the hot exhaust manifo (excerpt)

Consequence: Engine oil that drips onto the hot surface of the exhaust manifold may result in a fire. (excerpt)

Remedy: The remedy applied under recalls 08V-118, 09V-116, and 15V-201 did not adequately remove the safety risk. Under the improved remedy, dealers will replace the engineA s front valve cover and gasket. Vehicles that are covered by recalls 08V-118, 09V-116, or 15V-201 that have not yet received the original remedy will instead receive the improved remedy under the original recall number. The recall (excerpt)

Do not drive: No. Park outside: No.

15V201000

Date: 2015-04-06. Systems: ENGINE AND ENGINE COOLING.

Defect: General Motors LLC (GM) notified the agency on April 2, 2015, that they are is recalling certain model year 2004 Buick Regal vehicles manufactured April 9, 2003, to June 1, 2003, 2004 Chevrolet Impala vehicles manufactured April 8, 2003, to June 23, 2003, and 2004 Chevrolet Monte Carlo vehicles manufactured April 7, 2003, to June 23, 2003. On May 18, 2015, GM expanded the recall to cover an addit (excerpt)

Consequence: The leaking engine oil can drip onto the hot surface of the exhaust manifold, increasing the risk of a fire. (excerpt)

Remedy: GM will notify owners, and dealers will remove the plastic cover and plastic oil fill tube extension and replace the front valve cover and gasket. These repairs will be done free of charge. The recall began on April 24, 2015. Owners may contact Buick customer service at 1-800-521-7300, Pontiac customer service at 1-800-762-2737 or Chevrolet customer service at 1-800-222-1020. GM's number for t (excerpt)

Do not drive: No. Park outside: No.

14V400000

Date: 2014-07-03. Systems: ELECTRICAL SYSTEM.

Defect: This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. General Motors LLC (GM) notified the agency on July 3, 2014, that they are recalling 5,877,718 model year 2000-2005 Chevrolet Impala and Mont (excerpt)

Consequence: If the key is not in the run position, the air bags may not deploy if the vehicle is involved in a crash, increasing the risk of injury. (excerpt)

Remedy: GM will notify owners, and dealers will install two key rings and an insert in the key slot or a cover over the key head on all ignition keys, free of charge. The recall began on September 9, 2014. GM's number for this recall is 14350. (excerpt)

Do not drive: No. Park outside: No.

05V046000

Date: 2005-02-09. Systems: VEHICLE SPEED CONTROL.

Defect: CERTAIN PASSENGER VEHICLES FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 124, 'ACCELERATOR CONTROL SYSTEMS.' IF ONE OF THE TWO ACCELERATOR PEDAL RETURN SPRINGS FAILS AND THE TEMPERATURE IS -22 DEGREES F TO -40 DEGREES F, THE ENGINE MAY NOT RETURN TO IDLE WITHIN THREE SECONDS, AS REQUIRED.

Consequence: IF THIS WERE TO OCCUR, GREATER BRAKE PEDAL FORCE AND A LONGER DISTANCE MAY BE REQUIRED TO STOP THE VEHICLE.

Remedy: DEALERS WILL REPLACE THE ACCELERATOR PEDAL ASSEMBLY. THIS RECALL BEGAN ON MARCH 8, 2005. OWNERS MAY CONTACT CADILLAC AT 1-866-982-2339 OR PONTIAC AT 1-800-620-7668.

Do not drive: No. Park outside: No.

04V299000

Date: 2004-06-23. Systems: STRUCTURE.

Defect: CERTAIN PASSENGER VEHICLES HAVE A CONDITION WHERE THE FRONT FRAME REAR BODY MOUNT BRACKET MAY FRACTURE.

Consequence: IF IGNORED, THE BRACKET WOULD FRACTURE AND DEGRADE TO THE POINT WHERE THE INTERMEDIATE STEERING SHAFT COULD SEPARATE, RESULTING IN LOSS OF STEERING CONTROL AND A CRASH COULD OCCUR.

Remedy: DEALERS WILL INSPECT THE FRONT FRAME ASSEMBLY AND REPLACE IT IF NECESSARY. THE RECALL BEGAN ON AUGUST 16, 2004. OWNERS SHOULD CONTACT PONTIAC AT 1-800-620-7668.

Do not drive: No. Park outside: No.

04V287000

Date: 2004-06-23. Systems: SERVICE BRAKES, HYDRAULIC.

Defect: CERTAIN PASSENGER VEHICLES WERE PRODUCED WITH LOWER THAN SPECIFIED TORQUE ON BOTH FRONT BRAKE CALIPER TO STEERING KNUCKLE ATTACHMENT BOLTS. WITH IMPROPER TORQUE, THE CLAMP LOAD AT THE JOINT MAY NOT BE ADEQUATE TO PREVENT MOVEMENT BETWEEN THE CALIPER BRACKET AND KNUCKLE.

Consequence: DEPENDING ON WHETHER ONE OR BOTH BOLTS BACKS OUT OR FRACTURES, THE RESULT CAN BE LOCKING OF THE AFFECTED WHEEL DURING BRAKING AND AN ABRUPT STEERING INPUT IN THE DIRECTION OF THE LOCKED WHEEL, REDUCED BRAKING AND NOISE FROM THE AFFECTED WHEEL, OR SEVERING OF A BRAKE HOSE, INCREASED BRAKE PEDAL TRAVEL, AND REDUCED STEERING CONTROL. REDUCED BRAKING OR STEERING CONTROL COULD CAUSE A CRASH.

Remedy: DEALERS ARE TO TIGHTEN BOTH BOLTS TO THE SPECIFIED TORQUE. OWNER NOTIFICATION BEGAN ON JUNE 28, 2004. OWNERS SHOULD CONTACT CHEVROLET 1-800-630-2438 OR PONTIAC 1-800-620-7668.

Do not drive: No. Park outside: No.

03V331000

Date: 2003-09-12. Systems: SERVICE BRAKES, HYDRAULIC.

Defect: CERTAIN PASSENGER VEHICLES FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 135, "PASSENGER CAR BRAKING SYSTEMS." ON SOME OF THESE VEHICLES, THE RIGHT REAR BRAKE HOSE FITTING MAY NOT BE TIGHTENED PROPERLY, AND A BRAKE FLUID LEAK COULD OCCUR.

Consequence: IF ENOUGH FLUID LEAKS, THE BRAKE PEDAL WILL BE LOWER THAN NORMAL, AND STOPPING DISTANCES WILL BE LONGER. IF THIS OCCURS WHEN STOPPING DISTANCE IS LIMITED, A CRASH COULD OCCUR.

Remedy: DEALERS WILL TIGHTEN THE RIGHT REAR BRAKE HOSE FITTING TO THE PROPER TORQUE SPECIFICATION, AND ADD BRAKE FLUID IF NECESSARY. OWNER NOTIFICATION BEGAN AUGUST 28, 2003. OWNERS SHOULD CONTACT PONTIAC AT 1-800-620-7668.

Do not drive: No. Park outside: No.

Investigations

1 investigations; 0 open.

DP05010

Opened: 2005-12-21. Closed: 2006-04-10.

UNSTABLE HEADLAMPS

ODI RECEIVED A PETITION FROM MR. BRAD LAMB OF THE NORTH CAROLINA CONSUMERS COUNCIL, REQUESTING INVESTIGATION OF AN ALLEGED DEFECT EVIDENCED BY SHAKE OR BOUNCE OF THE HEADLAMPS ON MODEL YEAR 2004 PONTIAC GRAND PRIX VEHICLES.ODI'S PREVIOUS REVIEW OF THIS ISSUE IN OCTOBER 2003, DETERMINED THAT IT DID NOT WARRANT INVESTIGATION.ODI'S CURRENT ANALYSIS IDENTIFIED 36 COMPLAINTS IN THE CONSUMER COMPLAINT D

Systems: EXTERIOR LIGHTING.

Linked campaign numbers: None listed.

Manufacturer communications

510 manufacturer communications.

Communications by system
SystemCount
EQUIPMENT215
ELECTRICAL SYSTEM101
ENGINE AND ENGINE COOLING58
EQUIPMENT ADAPTIVE/MOBILITY33
POWER TRAIN28
ENGINE23
STEERING20
WHEELS19

11020816

Date: 2025-07-18. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.

This PI communicates the requirement to provide a pico file to receive diagnostic assistance from TAC.

11014455

Date: 2025-02-20. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.

This Preliminary Information communication provides information to the technician about vehicles that have an unusual noise and is difficult to identify, isolate or pinpoint. Technician should get record a sound clip or take a video of the noise for assessment by engineering. Technician will need to

11009156

Date: 2024-10-25. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.

This Preliminary Information communicates to the dealer the process for downloading or updating operating software for the Tire Pressure Monitor, Active Fuel Injector tester, multi media tester, PICO Scope, GR8 starting/charging tester A and Vehicle Data Recorder tools, giving website address and st

11007743

Date: 2024-09-12. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.

This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air. Before calling General Motors Technical Assistance Center technician will need to have high and low pressures, outside temperature, humidity, and ven

11007744

Date: 2024-09-12. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.

This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air. Before calling General Motors Technical Assistance Center technician will need to have high and low pressures, outside temperature, humidity, and ven

11007208

Date: 2024-09-06. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.

This Preliminary Information communication provides information to the technician about changing the tire and wheel size on vehicles. General Motors will only support a tire calibration for tires that have been sized, tested and designed for the vehicle in question and its applications. Technician s

11006621

Date: 2024-08-26. Type: Service Campaign. Systems: ELECTRICAL SYSTEM.

Vehicle Wide Programming (VWP) is a new process to update software on GM Vehicles. It provides the ability via a single selection within Techline Connect to first identify which modules need updating and then proceed to updating affected modules (with some exceptions). The updating of modules is com

11004557

Date: 2024-06-17. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.

This bulletin provides information for use on a Product Assistance Claim (PAC), which is formerly known as a Product Allegation Resolution (PAR) claim.

11002312

Date: 2024-06-06. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.

This service bulletin provides information for dealers/technicians on Service Programming System (SPS) Error Codes E4398, E4399, E4401, E4403, M4404, M4413, M6954, M6955, E4414, E4423, E4491, E4492, or E6961 and resolution information.

11000576

Date: 2024-05-07. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.

This Warranty Administration bulletin provides retail and wholesale service personnel with the policies/procedures and the warranty transaction submission procedures that support the Personal Property Damage process.

Notes on this record

  • Complaints from the API and bulk file are merged and deduplicated by ODI number; the API alone misses records.
  • System and subsystem counts are numbers of distinct complaints, recalls or communications that name them. One record can name several systems, so shares across systems can add to more than 100 percent; a single share never exceeds 100 percent.
  • Recalls are counted once per campaign, investigations once per action and manufacturer communications once per NHTSA id, even when NHTSA lists several model names for the same record.
  • A sales denominator is a calendar-year proxy, not the population of vehicles still in use. Rates are copied from verified pipeline output.

Other names NHTSA uses

None listed.

Matched NHTSA models

Matched labels and complaints
NHTSA model labelComplaints
GRAND PRIX454

Same model, other years

All model years | All Pontiac models

Other Pontiac models, 2004

Sources

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