The Used Car Index

2021 Porsche Cayenne E-Hybrid problems

No complaints are listed for the 2021 Porsche Cayenne E-Hybrid. Zero is not confirmed in this build. See the source and coverage notes below.

Data build 2026-10-09.

NHTSA lists this vehicle as PORSCHE CAYENNE E-HYBRID.

At a glance

Complaints
0
With crash
0
With fire
0
With injury (complaints)
0
Injuries
0
Deaths
0
Recalls
3
Do not drive recalls
0
Park outside recalls
0
Recall potential units (maximum)
172,107
Investigations
1
Open investigations
0
Manufacturer communications
564

Complaints per 100k sold unavailable. No sales source is available for this record.

Model-generated complaint tags: No complaints are listed for tagging.

Recalls

See new recalls and investigations this week.

3 recalls.

25V896000

Date: 2025-12-19. Systems: BACK OVER PREVENTION.

Defect: Porsche Cars North America, Inc. (Porsche) is recalling certain 2019-2025 Cayenne, Cayenne E-Hybrid, 2020-2025 911, Taycan, 2024-2025 Panamera, and 2025 Panamera E-Hybrid vehicles. The rearview camera image may not display when the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility (excerpt)

Consequence: A rearview image that does not display properly reduces the driver's view behind the vehicle, increasing the risk of a crash. (excerpt)

Remedy: Dealers will update the driver assistance software, free of charge. Owner notification letters were mailed February 13, 2026. Owners may contact Porsche customer service at 1-800-767-7243. Porsche's number for this recall is ASB2. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning January 19, 2026. (excerpt)

Do not drive: No. Park outside: No.

23V841000

Date: 2023-12-13. Systems: ELECTRICAL SYSTEM.

Defect: Porsche Cars North America, Inc. (Porsche) is recalling various models and model years. Please see the recall report for a list of the included vehicles. When using the industrial 220V/240V plug at the 100% charge setting, some home power outlets may be incapable of handling the electrical current required to utilize the compact charging system, causing the outlet or charging cable to overheat. (excerpt)

Consequence: An overheated outlet or charging cable can increase the risk of a fire. (excerpt)

Remedy: Owners are advised not to use the 220V/240V compact/portable charging cable and only use the 110V home charging cable or public charging stations. Dealers will supply a new 220V/240V compact/portable charging cable with an incorporated temperature sensor, free of charge. Owner notification letters were mailed on October 24, 2024. A second notice will be sent once remedy parts become available, a (excerpt)

Do not drive: No. Park outside: No.

21V318000

Date: 2021-05-05. Systems: AIR BAGS, SEATS.

Defect: Porsche Cars North America, Inc. (Porsche) is recalling certain 2021 Cayenne GTS, Cayenne GTS Coupe, 2020-2021 Cayenne Coupe, Cayenne S Coupe, Cayenne E-Hybrid Coupe vehicles. The passenger seat back heating element was not installed and may impact the calibration of the Occupant Classification System.

Consequence: The front passenger air bag may fail to deploy, increasing the risk of injury.

Remedy: Dealers will install a heating element, free of charge. Owner notification letters were mailed June 25, 2021. Owners may contact Porsche customer service at 1-800-767-7243. Porsche's number for this recall is AMB0.

Do not drive: No. Park outside: No.

Investigations

1 investigations; 0 open.

DP22005

Opened: 2023-01-27. Closed: 2023-08-07.

Pedestrian alert sounds

NHTSA received a petition on or about July 18, 2022, requesting that Federal Motor Vehicle Safety Standard (FMVSS) 141 be applied to all electric and hybrid vehicles operating in the United States. The petition can be reviewed at NHTSA.gov under ODI Number 11486072. FMVSS 141 establishes performance requirements for pedestrian alert sounds for motor vehicles. The standard applies to hybrid and ele

Systems: ELECTRICAL SYSTEM.

Linked campaign numbers: 22V063000.

Manufacturer communications

564 manufacturer communications.

Communications by system
SystemCount
ELECTRICAL SYSTEM190
UNKNOWN OR OTHER82
ENGINE78
EQUIPMENT69
ENGINE AND ENGINE COOLING50
POWER TRAIN22
STRUCTURE22
Diagnostic Tester16

11037849

Date: 2026-09-24. Type: Service Bulletin/Repair Instructions. Systems: STRUCTURE, VISIBILITY/WIPER.

Symptom-based workshop manual for Noises from Front Wiper Blade

11037838

Date: 2026-09-23. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM, POWER TRAIN.

Technical Information for Need to Replace Components of the High-Voltage Battery - High-Voltage Battery Control Unit / Cell module; No Mixed Installation Permitted: Observe Specified Approach

11037818

Date: 2026-09-22. Type: Service Bulletin/Repair Instructions. Systems: ENGINE, POWER TRAIN.

Manufacturer's Certificate for Overview of Approved Porsche C30 Engine Oils

11037822

Date: 2026-09-22. Type: Service Bulletin/Repair Instructions. Systems: ENGINE, POWER TRAIN.

Manufacturer's Certificate for Overview of Approved Porsche C20 Engine Oils

11037825

Date: 2026-09-22. Type: Service Bulletin/Repair Instructions. Systems: ENGINE, POWER TRAIN.

Manufacturer's Certificate for Overview of Approved Porsche C40 Engine Oils

11037868

Date: 2026-09-14. Type: Service Bulletin/Repair Instructions. Systems: STEERING, SUSPENSION, WHEELS.

Special Tools and Equipment Information for alignment machines - Q3 2026 Software Spec Update Available

11037804

Date: 2026-09-09. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM, STRUCTURE.

Technical Information for Filler Flap on Vehicles with Hybrid Drive System (PHEV) Does Not Close

11037805

Date: 2026-09-09. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM, EXTERIOR LIGHTING.

Technical Information for Vehicle Color in Front Display/Control Panel Wrong after Replacing Central Computer (PCM)

11037800

Date: 2026-09-08. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM, POWER TRAIN.

Technical Information for Yellow Warning Message a All-Wheel Drive System Malfunctiona , a C12BEF6a and a C133700a in the All-Wheel Electronics Control Unit

11037801

Date: 2026-09-08. Type: Service Bulletin/Repair Instructions. Systems: ENGINE, POWER TRAIN.

Manufacturer's Certificate for Overview of Approved Porsche C40 Engine Oils

Notes on this record

  • Complaints from the API and bulk file are merged and deduplicated by ODI number; the API alone misses records.
  • System and subsystem counts are numbers of distinct complaints, recalls or communications that name them. One record can name several systems, so shares across systems can add to more than 100 percent; a single share never exceeds 100 percent.
  • Recalls are counted once per campaign, investigations once per action and manufacturer communications once per NHTSA id, even when NHTSA lists several model names for the same record.
  • A sales denominator is a calendar-year proxy, not the population of vehicles still in use. Rates are copied from verified pipeline output.
  • This record lists no complaint under this name, and zero is not confirmed in this data build; the notes below give the reason.
  • NHTSA lists complaints for this model year under related names: CAYENNE (21). They are counted on those records, not here. Zero is not confirmed for this name.

Other names NHTSA uses

None listed.

Matched NHTSA models

Matched labels and complaints
NHTSA model labelComplaints
CAYENNE E-HYBRID0

Same model, other years

All model years | All Porsche models

Other Porsche models, 2021

Sources

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