The Used Car Index

2021 Porsche Cayenne problems

NHTSA lists 21 complaints for the 2021 Porsche Cayenne, 0 of them mention a crash and 0 mention a fire. 0 complaints mention an injury, with 0 injuries and 0 deaths reported.

Data build 2026-10-09.

NHTSA lists this vehicle as PORSCHE CAYENNE.

At a glance

Complaints
21
With crash
0
With fire
0
With injury (complaints)
0
Injuries
0
Deaths
0
Recalls
5
Do not drive recalls
0
Park outside recalls
0
Recall potential units (maximum)
172,107
Investigations
0
Open investigations
0
Manufacturer communications
718

Complaints per 100k sold unavailable. No sales source is available for this record.

Where the complaints are

Top systems
SystemComplaintsShare of this vehicle's complaints
ELECTRICAL SYSTEM628.6%
UNKNOWN OR OTHER523.8%
AIR BAGS419.0%
ENGINE314.3%
FORWARD COLLISION AVOIDANCE29.5%
POWER TRAIN29.5%
SERVICE BRAKES29.5%
STEERING29.5%
BACK OVER PREVENTION14.8%
FUEL/PROPULSION SYSTEM14.8%
Top subsystems
SystemSubsystemComplaints
FORWARD COLLISION AVOIDANCEADAPTIVE CRUISE CONTROL2
ELECTRICAL SYSTEMINSTRUMENT PANEL1

One complaint can name several systems, so shares can add to more than 100 percent.

Model-generated complaint tags

These labels are model-generated, not NHTSA data.

Failure modes
LabelCountShare of taggedMean confidence
loss of control733.3%0.79
electrical electronic523.8%0.95
restraint or airbag419.0%0.80
visibility or lighting29.5%0.60
fluid or fuel leak14.8%0.96
mechanical failure14.8%0.35
unclear14.8%0.58
Severities
LabelCountShare of taggedMean confidence
moderate1361.9%0.83
low523.8%0.71
high29.5%0.94
none14.8%0.50

Model: typesafe/jev-1.13-20260917; schema version: tag-v1. 21 tagged complaints of 21 complaints (100.0%).

Confidence is the model's own probability for the label it chose (0 to 1), not accuracy.

Model-generated labels on tagged complaints only. Model years 2013 and newer are tagged in full; 2012 in part (see tagged_share); earlier model years have no tags. NHTSA's own flags remain separate in the complaints block.

Recalls

See new recalls and investigations this week.

5 recalls.

25V896000

Date: 2025-12-19. Systems: BACK OVER PREVENTION.

Defect: Porsche Cars North America, Inc. (Porsche) is recalling certain 2019-2025 Cayenne, Cayenne E-Hybrid, 2020-2025 911, Taycan, 2024-2025 Panamera, and 2025 Panamera E-Hybrid vehicles. The rearview camera image may not display when the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility (excerpt)

Consequence: A rearview image that does not display properly reduces the driver's view behind the vehicle, increasing the risk of a crash. (excerpt)

Remedy: Dealers will update the driver assistance software, free of charge. Owner notification letters were mailed February 13, 2026. Owners may contact Porsche customer service at 1-800-767-7243. Porsche's number for this recall is ASB2. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning January 19, 2026. (excerpt)

Do not drive: No. Park outside: No.

22V040000

Date: 2022-01-28. Systems: SUSPENSION, TIRES.

Defect: Porsche Cars North America, Inc. (Porsche) is recalling certain 2021-2022 Cayenne vehicles. The rear axle alignment may not have been inspected after the repairs for Recall 21V-271 (AMA9) were performed.

Consequence: Rear axle misalignment may cause premature or uneven tire wear, increasing the risk of a crash.

Remedy: Dealers will inspect the rear axle, adjust the alignment as necessary, and replace any prematurely or unevenly worn tires, free of charge. Owner notification letters were mailed March 10, 2022. Owners may contact Porsche customer service at 1-800-767-7243. Porsche's number for this recall is ANA1.

Do not drive: No. Park outside: No.

21V493000

Date: 2021-06-30. Systems: STEERING.

Defect: Porsche Cars North America, Inc. (Porsche) is recalling certain 2021 Cayenne vehicles. The screw connection between the steering column and steering box may fail, which can result in a detached steering column.

Consequence: A detached steering column can cause a loss of control, increasing the risk of a crash.

Remedy: Dealers will install a new screw, free of charge. Owner notification letters were mailed August 24, 2021. Owners may contact Porsche customer service at 1-800-767-7243. Porsche's number for this recall is AMB4.

Do not drive: No. Park outside: No.

21V318000

Date: 2021-05-05. Systems: AIR BAGS, SEATS.

Defect: Porsche Cars North America, Inc. (Porsche) is recalling certain 2021 Cayenne GTS, Cayenne GTS Coupe, 2020-2021 Cayenne Coupe, Cayenne S Coupe, Cayenne E-Hybrid Coupe vehicles. The passenger seat back heating element was not installed and may impact the calibration of the Occupant Classification System.

Consequence: The front passenger air bag may fail to deploy, increasing the risk of injury.

Remedy: Dealers will install a heating element, free of charge. Owner notification letters were mailed June 25, 2021. Owners may contact Porsche customer service at 1-800-767-7243. Porsche's number for this recall is AMB0.

Do not drive: No. Park outside: No.

21V271000

Date: 2021-04-21. Systems: SUSPENSION.

Defect: Porsche Cars North America, Inc. (Porsche) is recalling certain 2021 Cayenne, Cayenne S, Cayenne Turbo, Cayenne GTS, Cayenne Coupe, Cayenne S Coupe, Cayenne Turbo Coupe, and Cayenne GTS Coupe vehicles. The lock nut on the trailing arm of the rear axle may break due to stress corrosion.

Consequence: A broken lock nut may misalign the rear axle, causing a loss of control and increasing the risk of a crash.

Remedy: Porsche will notify owners, and dealers will replace the lock nuts, free of charge. The recall began on June 18, 2021. Owners may contact Porsche customer service at 1-800-767-7243. Porsche's number for this recall is AMA9.

Do not drive: No. Park outside: No.

Investigations

0 investigations; 0 open.

Manufacturer communications

718 manufacturer communications.

Communications by system
SystemCount
ELECTRICAL SYSTEM222
EQUIPMENT123
UNKNOWN OR OTHER84
ENGINE AND ENGINE COOLING80
ENGINE69
POWER TRAIN28
STRUCTURE28
WHEELS24

11037849

Date: 2026-09-24. Type: Service Bulletin/Repair Instructions. Systems: STRUCTURE, VISIBILITY/WIPER.

Symptom-based workshop manual for Noises from Front Wiper Blade

11037818

Date: 2026-09-22. Type: Service Bulletin/Repair Instructions. Systems: ENGINE, POWER TRAIN.

Manufacturer's Certificate for Overview of Approved Porsche C30 Engine Oils

11037822

Date: 2026-09-22. Type: Service Bulletin/Repair Instructions. Systems: ENGINE, POWER TRAIN.

Manufacturer's Certificate for Overview of Approved Porsche C20 Engine Oils

11037825

Date: 2026-09-22. Type: Service Bulletin/Repair Instructions. Systems: ENGINE, POWER TRAIN.

Manufacturer's Certificate for Overview of Approved Porsche C40 Engine Oils

11037868

Date: 2026-09-14. Type: Service Bulletin/Repair Instructions. Systems: STEERING, SUSPENSION, WHEELS.

Special Tools and Equipment Information for alignment machines - Q3 2026 Software Spec Update Available

11037805

Date: 2026-09-09. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM, EXTERIOR LIGHTING.

Technical Information for Vehicle Color in Front Display/Control Panel Wrong after Replacing Central Computer (PCM)

11037800

Date: 2026-09-08. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM, POWER TRAIN.

Technical Information for Yellow Warning Message a All-Wheel Drive System Malfunctiona , a C12BEF6a and a C133700a in the All-Wheel Electronics Control Unit

11037801

Date: 2026-09-08. Type: Service Bulletin/Repair Instructions. Systems: ENGINE, POWER TRAIN.

Manufacturer's Certificate for Overview of Approved Porsche C40 Engine Oils

11037858

Date: 2026-09-01. Type: Service Campaign. Systems: ELECTRICAL SYSTEM.

Technical Information for Campaign WTK4 a Reset Vehicle Electrical System Battery

11037860

Date: 2026-09-01. Type: Service Campaign. Systems: ELECTRICAL SYSTEM.

Porsche intranet posting with Campaign WTK4 information

Notes on this record

  • Complaints from the API and bulk file are merged and deduplicated by ODI number; the API alone misses records.
  • System and subsystem counts are numbers of distinct complaints, recalls or communications that name them. One record can name several systems, so shares across systems can add to more than 100 percent; a single share never exceeds 100 percent.
  • Recalls are counted once per campaign, investigations once per action and manufacturer communications once per NHTSA id, even when NHTSA lists several model names for the same record.
  • A sales denominator is a calendar-year proxy, not the population of vehicles still in use. Rates are copied from verified pipeline output.

Other names NHTSA uses

None listed.

Matched NHTSA models

Matched labels and complaints
NHTSA model labelComplaints
CAYENNE21

Same model, other years

All model years | All Porsche models

Other Porsche models, 2021

Sources

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