The Used Car Index

2015 Proterra Catalyst problems

No complaints are listed for the 2015 Proterra Catalyst. NHTSA's API and bulk file list none in this build.

Data build 2026-10-07.

NHTSA lists this vehicle as PROTERRA CATALYST.

At a glance

Complaints
0
With crash
0
With fire
0
With injury (complaints)
0
Injuries
0
Deaths
0
Recalls
4
Do not drive recalls
0
Park outside recalls
0
Recall potential units (maximum)
724
Investigations
0
Open investigations
0
Manufacturer communications
11

Complaints per 100k sold unavailable. No sales source is available for this record.

Model-generated complaint tags: No complaints are listed for tagging.

Recalls

4 recalls.

22V114000

Date: 2022-02-28. Systems: STEERING.

Defect: Proterra, Inc. (Proterra) is recalling certain 2017-2019 35 foot Catalyst E2, 2017-2019 40 foot E2, 2020-2021 35 foot RR, 2019-2020 40 foot RR, 2019-2022 40 foot ZX5, and 2020-2022 35 foot ZX5 buses. The plexus adhesive between the torque limiter plate and the bus body may be insufficient, causing the bolts that secure the steering gearbox to loosen.

Consequence: A loose steering gearbox can cause a loss of steering control, increasing the risk of a crash.

Remedy: Dealers will install a mechanical fastener and new bolts on the steering gearbox, and install a new torque plate, as necessary, free of charge. Owner notification letters were mailed October 7, 2022. Owners may contact Proterra's customer service at 1-864-438-0000.

Do not drive: No. Park outside: No.

19V283000

Date: 2019-04-09. Systems: SERVICE BRAKES.

Defect: Proterra, Inc. (Proterra) is recalling certain 2015-2018 Catalyst 40 buses equipped with an optional tow fitting and airline that allows a tow truck to operate the rear brakes on the vehicle. The mesh cap covering the airline for the tow fitting can be clogged with road debris in inclement weather, possibly resulting in a build up of air pressure in the rear brake system.

Consequence: A build up of air pressure can cause the brakes to drag and possibly overheat, increasing the risk of fire.

Remedy: Proterra will notify owners, and dealers will install an additional shield to the tow fitting that protects the mesh cap, free of charge. The recall began June 4, 2019. Owners may contact Proterra customer service at 1-864-438-0000.

Do not drive: No. Park outside: No.

19V062000

Date: 2019-01-30. Systems: SUSPENSION, TIRES.

Defect: Proterra Inc., (Proterra) is recalling certain 2015-2018 Catalyst 40 and 35 transit buses. The affected vehicles are equipped with a four point height control system that may cause a load imbalance, overloading the front tires.

Consequence: An overloaded front tire may fail unexpectedly, increasing the risk of crash.

Remedy: Proterra will notify owners, and dealers will convert the current four point ride height system into a three point system to prevent the front tires from being overloaded, free of charge. The recall began March 26, 2019. Owners may contact Proterra customer service at 1-864-438-0000.

Do not drive: No. Park outside: No.

19V034000

Date: 2019-01-16. Systems: EQUIPMENT.

Defect: Proterra, Inc is recalling certain 2015-2018 Catalyst 40, and Catalyst 35 buses. The certification label may list an incorrect gross front axle weight rating and/or incorrect tire pressures. As such, these vehicles fail to comply with the requirements of 49 CFR Part 567, "Certification."

Consequence: If the tire pressure is understated, an underinflated tire may result in an increased risk of tire failure, increasing the risk of a crash.

Remedy: Proterra will notify owners, and dealers will replace the certification labels with correct information for all affected customers, free of charge. The recall began March 12, 2019. Owners may contact Proterra customer service at 1-864-438-0000.

Do not drive: No. Park outside: No.

Investigations

0 investigations; 0 open.

Manufacturer communications

11 manufacturer communications.

Communications by system
SystemCount
STRUCTURE6
ELECTRICAL SYSTEM5
FUEL/PROPULSION SYSTEM1
LATCHES/LOCKS/LINKAGES1
SUSPENSION1

11012919

Date: 2022-11-29. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.

Repair instructions for the telemetry system on the heavy duty transit buses if the system is not reporting.

11013355

Date: 2022-11-07. Type: Service Bulletin/Repair Instructions. Systems: STRUCTURE.

Repair instructions for transit buses that are not TPI bodies to replace the gearbox fasteners with locking fasteners.

11013365

Date: 2022-01-27. Type: Service Bulletin/Repair Instructions. Systems: STRUCTURE.

Transit bus repair instructions to install a drain in the cavity where the ADA ramp sits.

11013584

Date: 2021-08-30. Type: Service Bulletin/Repair Instructions. Systems: STRUCTURE.

Transit bus fleet check to inspect the steering gearboxes and replace hardware.

11013953

Date: 2021-04-28. Type: Service Bulletin/Repair Instructions. Systems: STRUCTURE.

Transit bus repair to the exterior compartment panels to include a larger latch catch to support tolerance difference.

11013682

Date: 2020-12-22. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM, STRUCTURE.

Transit bus repair instruction for the charge blade on the roof of the bus to supplement the repair manual to ensure connections have not come loose.

10163628

Date: 2019-07-10. Type: Service Bulletin/Repair Instructions. Systems: LATCHES/LOCKS/LINKAGES, STRUCTURE.

The brackets and latches on 40ft Catalyst buses holding the lid on the clamshell covering rooftop components can come loose, possibly causing the lid to open. An open lid on a moving vehicle could become damaged or in an extreme case disconnected, possibly causing a hazard on the road. Proterra iss

10163631

Date: 2019-07-10. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.

Pin placement in the dash DMUXK connector was incorrect and caused the ICAN network to be improperly terminated. Proterra issued this service bulletin to relocate the pin to properly terminate the ICAN network.

10158602

Date: 2019-03-27. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.

This Technical Service Bulletin updates the vehicle Magnetek. This change will bring the vehicle up to the latest version of Magnetek software and improve charging performance by adding functionality for buses used at multi-charge station sites and other functional updates.

10154939

Date: 2019-02-14. Type: Service Bulletin/Repair Instructions. Systems: SUSPENSION.

Technical Service Bulletin Front Axle Control Arm Retrofit (RL75EC to RL82EC) was issued to replace the Control Arms on the front axle to allow a higher front axle weight.

Notes on this record

  • Complaints from the API and bulk file are merged and deduplicated by ODI number; the API alone misses records.
  • System and subsystem counts are numbers of distinct complaints, recalls or communications that name them. One record can name several systems, so shares across systems can add to more than 100 percent; a single share never exceeds 100 percent.
  • Recalls are counted once per campaign, investigations once per action and manufacturer communications once per NHTSA id, even when NHTSA lists several model names for the same record.
  • A sales denominator is a calendar-year proxy, not the population of vehicles still in use. Rates are copied from verified pipeline output.
  • NHTSA's complaints API and bulk file list no complaint for this make, model and model year in this data build.

Other names NHTSA uses

None listed.

Matched NHTSA models

Matched labels and complaints
NHTSA model labelComplaints
CATALYST0

Same model, other years

All model years | All Proterra models

Other Proterra models, 2015

Sources

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