NHTSA lists 12 complaints for the 2019 Ram 5500, 0 of them mention a crash and 1 mention a fire. 1 complaints mention an injury, with 2 injuries and 0 deaths reported.
Data build 2026-10-07.
NHTSA lists this vehicle as RAM 5500.
Recalls
9 recalls.
Date: 2022-10-11. Systems: SERVICE BRAKES, HYDRAULIC.
Defect: Chrysler (FCA US, LLC) is recalling certain 2019-2020 Ram 4500 and 5500 Cab Chassis vehicles. The rear brake hose inside diameter may be too small, which could cause the hose to rupture. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 106, "Brake Hoses."
Consequence: A brake hose rupture can cause a loss of braking ability, increasing the risk of a crash.
Remedy: Dealers will replace the rear brake hoses, free of charge. Owner notification letters were mailed April 27, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is ZA5.
Do not drive: No. Park outside: No.
Date: 2022-01-27. Systems: VISIBILITY.
Defect: Chrysler (FCA US, LLC) is recalling certain 2019-2020 Ram 2500 and Ram 3500 vehicles, Ram 3500 Cab Chassis, 4500 Cab Chassis, 5500 Cab Chassis and 3500 Cab Chassis with a gross vehicle weight rating (GVWR) of less than 10,000 lbs. The windshield wiper arms may loosen, possibly causing the wipers to function improperly and reduce the driver's visibility in certain weather conditions.
Consequence: Reduced visibility increases the risk of a crash.
Remedy: Dealers will tighten the wiper nuts, free of charge. Owner notification letters were mailed February 15, 2022. This recall is an expansion of recall number 20V-208. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Z08.
Do not drive: No. Park outside: No.
Date: 2021-11-12. Systems: FUEL SYSTEM, DIESEL.
Defect: Chrysler (FCA US, LLC) is recalling certain 2019-2020 Ram 2500, 3500 pickup trucks, and Ram 3500, 4500, and 5500 cab chassis vehicles equipped with Cummins 6.7L Turbo Diesel engines. The High Pressure Fuel Pump (HPFP) may fail, resulting in a sudden engine stall without warning. (excerpt)
Consequence: An engine stall increases the risk of a crash. (excerpt)
Remedy: Dealers will replace the HPFP, update the Powertrain Control Module (PCM) software, and inspect and replace additional fuel system components as necessary, free of charge. Interim owner notification letters to inform owners of the safety recall were mailed on January 4, 2022. Owner notification letters were mailed on May 17, 2022. Phase 2 owner notification letters are expected to be mailed on (excerpt)
Do not drive: No. Park outside: No.
Date: 2021-06-10. Systems: ENGINE AND ENGINE COOLING.
Defect: Chrysler (FCA US, LLC) is recalling certain 2019-2020 Ram 3500, 4500, and 5500 cab chassis vehicles equipped with a Cummins 6.7L High Output engine. The engine calibration software may not warn about low oil volume.
Consequence: Low oil can damage the engine, causing an oil leak or a punctured engine block, increasing the risk of a fire.
Remedy: Dealers will update the engine calibration software, free of charge. Owner notification letters were mailed June 25, 2021. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US LLC's number for this recall is Y21.
Do not drive: No. Park outside: No.
Date: 2021-05-27. Systems: WHEELS.
Defect: Chrysler (FCA US, LLC) is recalling certain 2012-2021 RAM 3500, 3500 Cab Chassis, 4500 Cab Chassis, and 5500 Cab Chassis vehicles. Incorrect information in the Service and Owner's Manuals may cause the flanged lug nuts to be over-tightened, which could result in a broken wheel stud and possible wheel separation. (excerpt)
Consequence: Wheel separation can cause a vehicle crash. (excerpt)
Remedy: Dealers will update the torque specification in the owner's manual and other published service documents. Dealers will also inspect the vehicle's wheel studs, replacing them if necessary, free of charge. Owner notification letters were mailed on November 30, 2021. Campaign Y36 owner notification letters were mailed on November 30, 2021. Campaign Y26 owner notification letters were mailed on De (excerpt)
Do not drive: No. Park outside: No.
Date: 2021-01-26. Systems: SERVICE BRAKES, HYDRAULIC.
Defect: Excellance, Inc (Excellance) is recalling certain 2019-2020 Excellance-modified RAM 4500/5500 vehicles to be equipped with CLASS Suspension Systems. In the affected suspension systems, the rear brake caliper flexible line may have been routed so that it contacts a suspension component, possibly causing excessive wear and a loss of rear brakes.
Consequence: A worn rear brake caliper flexible line may cause brake fluid leakage which may result in a partial or complete loss of the rear brakes, increasing the risk of a crash.
Remedy: Excellance will notify owners, and dealers will install a kit to remedy any damage and to prevent any future damage, free of charge. The manufacturer has not yet provided a schedule for recall notification. Owners may contact Excellance customer service at 1-800-882-9799.
Do not drive: No. Park outside: No.
Date: 2021-01-13. Systems: SERVICE BRAKES, HYDRAULIC.
Defect: Braun Northwest (Braun Northwest) is recalling certain 2019-2020 RAM 4500/5500 vehicles equipped with Liquid Spring rear suspension systems. In the affected suspension systems, the rear brake caliper flexible line may have been routed so that it contacts a suspension component, possibly causing excessive wear and a loss of rear brakes.
Consequence: A worn rear brake line may leak fluid, resulting in a partial or complete loss of the rear brakes, increasing the risk of a crash.
Remedy: Braun Northwest will notify owners, and dealers will install a repair kit to each rear caliper and modify the rear brake caliper flexible line mounting. Any worn rear brake caliper flexible lines will be replaced as needed, free of charge. The recall began June 8, 2020. Owners may contact Braun Northwest customer service at 1-360-748-0195.
Do not drive: No. Park outside: No.
Date: 2020-08-27. Systems: ELECTRICAL SYSTEM, ENGINE AND ENGINE COOLING.
Defect: Chrysler (FCA US LLC) is recalling certain 2019-2020 Ram 3500, 4500 and 5500 cab chassis built with a Cummins 6.7L High Output engine. Inadequate warmup protection can cause a lack of oil film on the engine connecting rod bearings while the engine is reaching operating temperature. This can result in engine damage and connecting rod failure, which could potentially puncture the engine block.
Consequence: A damaged engine block may leak oil, which can contact hot engine or exhaust components, increasing the risk of a fire.
Remedy: Chrysler will notify owners, and dealers will flash the engine calibration software to enhance the engine warm up protection, free of charge. The recall began September 10, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W57.
Do not drive: No. Park outside: No.
Date: 2019-06-27. Systems: FUEL SYSTEM, DIESEL.
Defect: Chrysler (FCA US LLC) is recalling certain 2019 Ram 2500 and 3500 trucks, and 3500, 4500, and 5500 Cab Chassis vehicles equipped with diesel engines. The fuel lines may leak fuel into the engine compartment.
Consequence: A fuel leak in the presence of an ignition source increases the risk of a fire.
Remedy: Chrysler will notify owners, and dealers will inspect the fuel lines, replacing them if necessary, free of charge. The recall began July 18, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V76.
Do not drive: No. Park outside: No.
Investigations
2 investigations; 1 open.
EA23001
Opened: 2023-03-17. Closed: Not listed.
High pressure fuel pump failure
The Office of Defects Investigation (ODI) opened PE21-021 on October 14, 2021, to investigate incidents alleging a stall/loss of motive power as a result of high-pressure fuel pump failures in certain model year (MY) 2019-2020 Ram 2500, 3500, 4500, and 5500 heavy duty trucks equipped with 6.7L Cummins turbodiesel engines. During the investigation, ODI sought to determine if the related defect alle
Systems: FUEL SYSTEM, DIESEL.
Linked campaign numbers: 24V957.
PE21021
Opened: 2021-10-14. Closed: 2023-04-14.
High pressure fuel pump failure
The Office of Defects Investigation (ODI) opened PE21-021 on October 14, 2021 to investigate allegations of stall/loss of motive power as a result of high pressure fuel pump failures in certain model year (MY) 2019-2020 RAM 2500, 3500, 4500, and 5500 heavy duty trucks equipped with 6.7L Cummins turbodiesel engines.On November 12, 2021, FCA filed vehicle recall 21V-880 and equipment recall 21E-094
Systems: FUEL SYSTEM, DIESEL.
Linked campaign numbers: None listed.
Manufacturer communications
417 manufacturer communications.
Communications by system| System | Count |
|---|
| EQUIPMENT | 110 |
|---|
| ELECTRICAL SYSTEM | 97 |
|---|
| ENGINE AND ENGINE COOLING | 46 |
|---|
| POWER TRAIN | 36 |
|---|
| STRUCTURE | 31 |
|---|
| ENGINE | 29 |
|---|
| FUEL SYSTEM, GASOLINE | 26 |
|---|
| VISIBILITY | 21 |
|---|
11036753
Date: 2026-08-26. Type: Service Bulletin/Repair Instructions. Systems: ENGINE.
RADIATOR - ENGINE COOLING
11036754
Date: 2026-08-26. Type: Service Bulletin/Repair Instructions. Systems: ENGINE.
RADIATOR - ENGINE COOLING
11035980
Date: 2026-07-29. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM, ENGINE.
SENSOR - TURBOCHARGER SPEED
11035981
Date: 2026-07-29. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM, ENGINE.
SENSOR - TURBOCHARGER SPEED
11035074
Date: 2026-07-06. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.
CORE a HEATER
11035075
Date: 2026-07-06. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.
CORE a HEATER
11034909
Date: 2026-06-29. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM, STRUCTURE.
SWITCH a HEADLAMP
11034910
Date: 2026-06-29. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM, STRUCTURE.
SWITCH a HEADLAMP
11034385
Date: 2026-06-26. Type: Service Bulletin/Repair Instructions. Systems: STRUCTURE.
Backup Camera Poor Image Quality Inspection
11034376
Date: 2026-06-25. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.
OUTLET - AIR CONDITIONING & HEATER