NHTSA lists 5 complaints for the 2019 Ram Promaster City, 1 of them mention a crash and 0 mention a fire. 1 complaints mention an injury, with 2 injuries and 0 deaths reported.
Data build 2026-10-09.
NHTSA lists this vehicle as RAM PROMASTER CITY.
At a glance
Complaints
5
With crash
1
With fire
0
With injury (complaints)
1
Injuries
2
Deaths
0
Recalls
1
Do not drive recalls
0
Park outside recalls
0
Recall potential units (maximum)
23,853
Investigations
0
Open investigations
0
Manufacturer communications
113
Complaints per 100k sold unavailable. No sales source is available for this record.
Where the complaints are
Top systems
System
Complaints
Share of this vehicle's complaints
ELECTRICAL SYSTEM
2
40.0%
AIR BAGS
1
20.0%
STEERING
1
20.0%
STRUCTURE
1
20.0%
Top subsystems
System
Subsystem
Complaints
ELECTRICAL SYSTEM
INSTRUMENT CLUSTER/PANEL
1
One complaint can name several systems, so shares can add to more than 100 percent.
Confidence is the model's own probability for the label it chose (0 to 1), not accuracy.
Model-generated labels on tagged complaints only. Model years 2013 and newer are tagged in full; 2012 in part (see tagged_share); earlier model years have no tags. NHTSA's own flags remain separate in the complaints block.
Defect: Chrysler (FCA US, LLC) is recalling certain 2019-2021 Ram ProMaster City vehicles. If one or both turn signal lights fail, the flashing rate may not change to warn the driver of the failure. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."
Consequence: The driver may be unaware that the turn signals are not signaling their intentions to other drivers, which can increase the risk of a crash.
Remedy: Dealers will update the Body Controller Module (BCM) software, free of charge. Owner notification letters were mailed October 28, 2021. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US LLC's number for this recall is Y71.
Do not drive: No. Park outside: No.
Investigations
0 investigations; 0 open.
Manufacturer communications
113 manufacturer communications.
Communications by system
System
Count
EQUIPMENT
43
ELECTRICAL SYSTEM
27
STRUCTURE
15
ENGINE AND ENGINE COOLING
13
POWER TRAIN
12
ENGINE
10
FUEL SYSTEM, GASOLINE
6
VISIBILITY
5
11024056
Date: 2025-10-02. Type: Service Bulletin/Repair Instructions. Systems: POWER TRAIN.
948TE Transmission Reaction Shaft Service Bushing Kit Customers may experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle may exhibit/set the following Diagnostic Trouble Code (DTC): a P1DB7-00 - Torque Converter Clutch Performance.
11023168
Date: 2025-09-12. Type: Service Bulletin/Repair Instructions. Systems: SUSPENSION.
Shock And Strut Diagnosis And Replacement Guidelines Leaking, noisy, or weak shocks or struts.
11018676
Date: 2025-05-21. Type: Service Bulletin/Repair Instructions. Systems: SUSPENSION.
"Shock And Strut Diagnosis And Replacement Guidelines Leaking, noisy, or weak shocks or struts. "
10251783
Date: 2024-01-10. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.
Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On
10244356
Date: 2023-09-20. Type: Service Bulletin/Repair Instructions. Systems: SUSPENSION.
LIFTER, Hydraulic Roller Deactivating Please do not replace MDS lifters because the disconnecting pin is not lined up, this is normal and not a defect.
10244348
Date: 2023-09-15. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.
Connector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair Kit Website to confirm part number and applicability. There is an error with the wiring diagrams in Service Library that is causing the incorrect repair kit part number to populate. Please use
10248509
Date: 2023-09-15. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.
Connector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair Kit Website to confirm part number and applicability. There is an error with the wiring diagrams in Service Library that is causing the incorrect repair kit part number to populate. Please use
10243208
Date: 2023-08-30. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT.
Date: 2023-07-27. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT.
Lubrication and Maintenance Fluids If MOPAR fluids and chemicals are not readily available, please review Service Library for specifications so a suitable alternative can be used
Notes on this record
Complaints from the API and bulk file are merged and deduplicated by ODI number; the API alone misses records.
System and subsystem counts are numbers of distinct complaints, recalls or communications that name them. One record can name several systems, so shares across systems can add to more than 100 percent; a single share never exceeds 100 percent.
Recalls are counted once per campaign, investigations once per action and manufacturer communications once per NHTSA id, even when NHTSA lists several model names for the same record.
A sales denominator is a calendar-year proxy, not the population of vehicles still in use. Rates are copied from verified pipeline output.