No complaints are listed for the 2011 Sterling 9500. NHTSA's API and bulk file list none in this build.
Data build 2026-10-08.
NHTSA lists this vehicle as STERLING 9500.
Model-generated complaint tags: No complaints are listed for tagging.
Recalls
See new recalls and investigations this week.
4 recalls.
Date: 2012-08-16. Systems: EQUIPMENT.
Defect: Daimler Trucks North America (DTNA) is recalling certain model year 2009-2012 Freightliner, Sterling, and Western Star vehicles manufactured from July 7, 2008, through December 15, 2011, and equipped with perpendicular air tank mounting brackets. The air tank mounting brackets may develop cracks which can lead to the air tank brackets separating from the frame rail. The air tanks may also separa (excerpt)
Consequence: Air tanks that become separated from a moving vehicle may create a road debris hazard, increasing the risk of a crash. (excerpt)
Remedy: DTNA will notify owners, and dealers will replace the air mounting brackets, free of charge. The recall began on December 24, 2012. Owners may contact Daimler Trucks North America toll free at 1-800-547-0712. (excerpt)
Do not drive: No. Park outside: No.
Date: 2012-02-28. Systems: ENGINE AND ENGINE COOLING.
Defect: DAIMLER TRUCKS (DTNA) IS RECALLING CERTAIN MODEL YEAR 2006-2013 FREIGHTLINER, STERLING, AND WESTERN STAR VEHICLES, EQUIPPED WITH DETROIT DIESEL EPA07 AND EPA10, DD13 AND DD15/16 ENGINES, MANUFACTURED FROM JANUARY 20, 2006, THROUGH FEBRUARY 20, 2012. THE PUMP TO RAIL HIGH PRESSURE FUEL LINE SUPPORT SYSTEM USED ON THESE ENGINES IS SENSITIVE TO ASSEMBLY TORQUE AND MAY BE DAMAGED DURING SERVICE WORK. (excerpt)
Consequence: A FUEL LEAK COULD CREATE A ROAD HAZARD, INCREASING THE RISK OF A CRASH. ALSO A FUEL LEAK IN THE PRESENCE OF AN IGNITION SOURCE CAN RESULT IN A FIRE. (excerpt)
Remedy: DTNA WILL NOTIFY OWNERS, AND WHERE NECESSARY, THE HIGH PRESSURE FUEL LINE SUPPORT SYSTEM WILL BE REPLACED BY DTNA AUTHORIZED SERVICE FACILITIES, FREE OF CHARGE. THE SAFETY RECALL BEGAN ON APRIL 27, 2012. OWNERS MAY CONTACT DTNA AT 1-800-547-0712. (excerpt)
Do not drive: No. Park outside: No.
Date: 2011-03-03. Systems: ENGINE AND ENGINE COOLING.
Defect: DAIMLER TRUCKS (DTNA) IS RECALLING CERTAIN MODEL YEAR 2006 THROUGH 2011 FREIGHTLINER, CASCADIA, CENTURY, COLUMBIA FLD, AND M2, STERLING 9500, AND WESTERN STAR 4900 HEAVY TRUCKS MANUFACTURED FROM MARCH 20, 2006, THROUGH JUNE 30, 2010, EQUIPPED WITH SPECIFIC MBE4000 EPA07 MODEL ENGINES. THE INTAKE AIR GRID HEATER MAY SHORT CIRCUIT AND FAIL DUE TO EXCESSIVE INTERNAL TEMPERATURES.
Consequence: A SHORT CIRCUITED GRID HEATER COULD RESULT IN A VEHICLE FIRE AND INJURY TO VEHICLE OCCUPANTS.
Remedy: DTNA WILL NOTIFY OWNERS OF THE RECALL DURING MARCH 2011. ANOTHER NOTIFICATION WILL BE ISSUED ONCE THE REMEDY IS RELEASED. DTNA EXPECTS THE REMEDY TO BE AVAILABLE BY DECEMBER 1, 2011. REPAIRS WILL BE PERFORMED BY DTNA DEALERS FREE OF CHARGE. OWNERS MAY CONTACT DTNA TOLL-FREE AT 1-800-547-0712. THIS RECALL IS ASSCOCIATED WITH A PREVIOUS RECALL, CAMPAIGN NUMBER 10V-341.
Do not drive: No. Park outside: No.
Date: 2010-07-27. Systems: ENGINE AND ENGINE COOLING.
Defect: DAIMLER TRUCKS IS RECALLING CERTAIN MODEL YEAR 2007 THROUGH 2011 FREIGHTLINER, FCCC, STERLING, AND WESTERN STAR HEAVY TRUCKS MANUFACTURED FROM SEPTEMBER 5, 2006, THROUGH JUNE 30, 2010, EQUIPPED WITH SPECIFIC MBE900 EPA04 AND EPA07 MODEL ENGINES. THE INTAKE AIR GRID HEATER MAY SHORT CIRCUIT AND FAIL DUE TO EXCESSIVE INTERNAL TEMPERATURES.
Consequence: A SHORT CIRCUITED GRID HEATER COULD RESULT IN A VEHICLE FIRE AND INJURY TO VEHICLE OCCUPANTS.
Remedy: DAIMLER TRUCKS WILL NOTIFY OWNERS AND DEALERS WILL REPAIR THE BUSES FREE OF CHARGE. REPAIRS WILL BE PERFORMED BY DETROIT DIESEL CORPORATION AUTHORIZED REPAIR FACILITIES. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR ABOUT JULY 29, 2011. OWNERS MAY CONTACT DAIMLER TRUCKS TOLL-FREE AT 1-800-547-0712.
Do not drive: No. Park outside: No.
Manufacturer communications
70 manufacturer communications.
Communications by system| System | Count |
|---|
| EQUIPMENT | 41 |
|---|
| ENGINE | 8 |
|---|
| ENGINE AND ENGINE COOLING | 6 |
|---|
| FUEL SYSTEM, GASOLINE | 5 |
|---|
| FUEL SYSTEM, OTHER | 5 |
|---|
| ELECTRICAL SYSTEM | 3 |
|---|
| FUEL SYSTEM, DIESEL | 2 |
|---|
| POWER TRAIN | 2 |
|---|
10124132
Date: 2017-10-27. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT.
14CSA23 CSC Announces ?Tech Tips? ? DDCSN
10129705
Date: 2016-04-17. Type: Service Bulletin/Repair Instructions. Systems: ENGINE AND ENGINE COOLING.
15TS3 Detroit? Coolant Change From Nitrite Organic Acid Technology
10128732
Date: 2016-03-28. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT.
16-011 New Detroit Camshaft Housing Seal Standard Repair Time
10128744
Date: 2016-03-28. Type: Service Bulletin/Repair Instructions. Systems: FUEL SYSTEM, DIESEL.
16TS7 Reman Diesel Particulate Filter Serial Number
10128729
Date: 2016-03-21. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT.
New Detroit Bearing Failure Analysis Standard Diagnostic Time
10128730
Date: 2016-03-21. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT.
16-009R_OWL Enhancements
10128728
Date: 2016-03-07. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT.
Canadian Warranty Parts Return Address Change
10126797
Date: 2015-09-14. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT.
_Warranty Recognition Program - Coming Soon
10126806
Date: 2015-09-14. Type: Service Bulletin/Repair Instructions. Systems: ENGINE AND ENGINE COOLING.
15-028 New Detroit Coolant Line SRTs
10126799
Date: 2015-09-02. Type: Service Bulletin/Repair Instructions. Systems: ENGINE.
902-15 Symptom Diagnosis - Oil Leaks