The Used Car Index

2012 Sterling 9500 problems

No complaints are listed for the 2012 Sterling 9500. NHTSA's API and bulk file list none in this build.

Data build 2026-10-08.

NHTSA lists this vehicle as STERLING 9500.

At a glance

Complaints
0
With crash
0
With fire
0
With injury (complaints)
0
Injuries
0
Deaths
0
Recalls
2
Do not drive recalls
0
Park outside recalls
0
Recall potential units (maximum)
103,437
Investigations
1
Open investigations
0
Manufacturer communications
71

Complaints per 100k sold unavailable. No sales source is available for this record.

Model-generated complaint tags: No complaints are listed for tagging.

Recalls

See new recalls and investigations this week.

2 recalls.

12V405000

Date: 2012-08-16. Systems: EQUIPMENT.

Defect: Daimler Trucks North America (DTNA) is recalling certain model year 2009-2012 Freightliner, Sterling, and Western Star vehicles manufactured from July 7, 2008, through December 15, 2011, and equipped with perpendicular air tank mounting brackets. The air tank mounting brackets may develop cracks which can lead to the air tank brackets separating from the frame rail. The air tanks may also separa (excerpt)

Consequence: Air tanks that become separated from a moving vehicle may create a road debris hazard, increasing the risk of a crash. (excerpt)

Remedy: DTNA will notify owners, and dealers will replace the air mounting brackets, free of charge. The recall began on December 24, 2012. Owners may contact Daimler Trucks North America toll free at 1-800-547-0712. (excerpt)

Do not drive: No. Park outside: No.

12V074000

Date: 2012-02-28. Systems: ENGINE AND ENGINE COOLING.

Defect: DAIMLER TRUCKS (DTNA) IS RECALLING CERTAIN MODEL YEAR 2006-2013 FREIGHTLINER, STERLING, AND WESTERN STAR VEHICLES, EQUIPPED WITH DETROIT DIESEL EPA07 AND EPA10, DD13 AND DD15/16 ENGINES, MANUFACTURED FROM JANUARY 20, 2006, THROUGH FEBRUARY 20, 2012. THE PUMP TO RAIL HIGH PRESSURE FUEL LINE SUPPORT SYSTEM USED ON THESE ENGINES IS SENSITIVE TO ASSEMBLY TORQUE AND MAY BE DAMAGED DURING SERVICE WORK. (excerpt)

Consequence: A FUEL LEAK COULD CREATE A ROAD HAZARD, INCREASING THE RISK OF A CRASH. ALSO A FUEL LEAK IN THE PRESENCE OF AN IGNITION SOURCE CAN RESULT IN A FIRE. (excerpt)

Remedy: DTNA WILL NOTIFY OWNERS, AND WHERE NECESSARY, THE HIGH PRESSURE FUEL LINE SUPPORT SYSTEM WILL BE REPLACED BY DTNA AUTHORIZED SERVICE FACILITIES, FREE OF CHARGE. THE SAFETY RECALL BEGAN ON APRIL 27, 2012. OWNERS MAY CONTACT DTNA AT 1-800-547-0712. (excerpt)

Do not drive: No. Park outside: No.

Investigations

1 investigations; 0 open.

PE12018

Opened: 2012-06-25. Closed: 2012-09-20.

Air Brake Reservoir Bracket Fracture

The Office of Defects Investigation (ODI) received Early Warning Reporting (EWR) data from the manufacturer that indicated some number of subject vehicles had allegedly experienced a fracture of one or more support brackets resulting in an unsecured air brake reservoir.This could result in a loss of air pressure necessary for proper service brake application and a potential road hazard if the rese

Systems: SERVICE BRAKES, AIR.

Linked campaign numbers: 12V405000.

Manufacturer communications

71 manufacturer communications.

Communications by system
SystemCount
EQUIPMENT42
ENGINE8
ENGINE AND ENGINE COOLING6
FUEL SYSTEM, GASOLINE5
FUEL SYSTEM, OTHER5
ELECTRICAL SYSTEM3
FUEL SYSTEM, DIESEL2
POWER TRAIN2

10124132

Date: 2017-10-27. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT.

14CSA23 CSC Announces ?Tech Tips? ? DDCSN

10129705

Date: 2016-04-17. Type: Service Bulletin/Repair Instructions. Systems: ENGINE AND ENGINE COOLING.

15TS3 Detroit? Coolant Change From Nitrite Organic Acid Technology

10128732

Date: 2016-03-28. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT.

16-011 New Detroit Camshaft Housing Seal Standard Repair Time

10128744

Date: 2016-03-28. Type: Service Bulletin/Repair Instructions. Systems: FUEL SYSTEM, DIESEL.

16TS7 Reman Diesel Particulate Filter Serial Number

10128729

Date: 2016-03-21. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT.

New Detroit Bearing Failure Analysis Standard Diagnostic Time

10128730

Date: 2016-03-21. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT.

16-009R_OWL Enhancements

10128728

Date: 2016-03-07. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT.

Canadian Warranty Parts Return Address Change

10126797

Date: 2015-09-14. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT.

_Warranty Recognition Program - Coming Soon

10126806

Date: 2015-09-14. Type: Service Bulletin/Repair Instructions. Systems: ENGINE AND ENGINE COOLING.

15-028 New Detroit Coolant Line SRTs

10126799

Date: 2015-09-02. Type: Service Bulletin/Repair Instructions. Systems: ENGINE.

902-15 Symptom Diagnosis - Oil Leaks

Notes on this record

  • Complaints from the API and bulk file are merged and deduplicated by ODI number; the API alone misses records.
  • System and subsystem counts are numbers of distinct complaints, recalls or communications that name them. One record can name several systems, so shares across systems can add to more than 100 percent; a single share never exceeds 100 percent.
  • Recalls are counted once per campaign, investigations once per action and manufacturer communications once per NHTSA id, even when NHTSA lists several model names for the same record.
  • A sales denominator is a calendar-year proxy, not the population of vehicles still in use. Rates are copied from verified pipeline output.
  • NHTSA's complaints API and bulk file list no complaint for this make, model and model year in this data build.

Other names NHTSA uses

None listed.

Matched NHTSA models

Matched labels and complaints
NHTSA model labelComplaints
95000

Same model, other years

All model years | All Sterling models

Other Sterling models, 2012

Sources

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