The Used Car Index

2002 Sterling Acterra problems

NHTSA lists 1 complaints for the 2002 Sterling Acterra, 0 of them mention a crash and 0 mention a fire. 0 complaints mention an injury, with 0 injuries and 0 deaths reported.

Data build 2026-10-08.

NHTSA lists this vehicle as STERLING ACTERRA.

At a glance

Complaints
1
With crash
0
With fire
0
With injury (complaints)
0
Injuries
0
Deaths
0
Recalls
6
Do not drive recalls
0
Park outside recalls
0
Recall potential units (maximum)
28,764
Investigations
1
Open investigations
0
Manufacturer communications
7

Complaints per 100k sold unavailable. No sales source is available for this record.

Where the complaints are

Top systems
SystemComplaintsShare of this vehicle's complaints
EXTERIOR LIGHTING1100.0%
LATCHES/LOCKS/LINKAGES1100.0%
SUSPENSION1100.0%
VISIBILITY1100.0%
Top subsystems
SystemSubsystemComplaints
LATCHES/LOCKS/LINKAGESDOORS1
SUSPENSIONREAR1
VISIBILITYWINDSHIELD WIPER/WASHER1

One complaint can name several systems, so shares can add to more than 100 percent.

Model-generated complaint tags: This model year has not been tagged.

Recalls

See new recalls and investigations this week.

6 recalls.

08V137000

Date: 2008-03-25. Systems: POWER TRAIN.

Defect: DAIMLER TRUCKS IS RECALLING 28,764 MY 2001 THROUGH 2008 FCCC B2 AND FS65 SCHOOL BUS CHASSIS, FCCC FB65 CONVENTIONAL BUSES, AND STERLING ACTERRA, FREIGHTLINER FLN, AND BUSINESS CLASS M2 HEAVY TRUCKS, BUILT FROM JANUARY 26, 2000, THROUGH MARCH 24, 2008, MANUFACTURED WITH ARVINMERITOR OR AXLE ALLIANCE COMPANY 6,000 THROUGH 8,000 POUND FRONT AXLES UTILIZING A FOUR PIECE SPINDLE-NUT SET. THESE AXLE AS (excerpt)

Consequence: CONTINUED OPERATION MAY LEAD TO WHEEL SEPARATION AND POSSIBLY A VEHICLE CRASH. (excerpt)

Remedy: DAIMLER TRUCKS WILL NOTIFY OWNERS AND WILL REPAIR THE VEHICLES FREE OF CHARGE. THE RECALL BEGAN ON JANUARY 8, 2009. OWNERS MAY CONTACT DAIMLER TRUCKS AT 1-800-547-0712. (excerpt)

Do not drive: No. Park outside: No.

05V126000

Date: 2005-03-30. Systems: ENGINE AND ENGINE COOLING.

Defect: ON CERTAIN TRUCKS AND FIRE TRUCKS EQUIPPED WITH KYS 4735-43782-02 ENGINE COOLING FANS AND BUILT ON CATERPILLAR 3126, C7, MBE906, MBE926, OR CUMMINS ISC ENGINES, THE STEEL FAN INSERT ON THE COOLING FANS CAN CRACK.

Consequence: THIS CAN RESULT IN FAN BREAKAGE, RESULTING IN VEHICLE DAMAGE OR PERSONAL INJURY.

Remedy: DEALERS WILL REPLACE THE ENGINE COOLING FAN FREE OF CHARGE. THE RECALL BEGAN ON JUNE 8, 2005. OWNERS MAY CONTACT FREIGHTLINER AT 1-800-547-0712.

Do not drive: No. Park outside: No.

04V272000

Date: 2004-06-07. Systems: SUSPENSION.

Defect: ON CERTAIN TRUCKS BUILT WITH 8,000 OR 6,000 POUND FRONT AXLES AND FOUR-PIECE SPINDLE NUT SETS, PREMATURE FRONT ,WHEEL BEARING WEAR MAY BE CAUSED BY INCONSISTENT BEARING ENDPLAY ADJUSTMENT.

Consequence: IF ALLOWED TO PROGRESS, THE FRONT WHEEL ASSEMBLY MAY SEPARATE FROM THE VEHICLE, WHICH COULD RESULT IN A CRASH.

Remedy: THE DEALERS WILL REPLACE THE FRONT AXLE OIL SEALS AND HUB CAP GASKETS ON BOTH SIDES. THE RECALL BEGAN SEPTEMBER 7, 2004. OWNERS SHOULD CONTACT FREIGHTLINER AT 1-800-547-0712.

Do not drive: No. Park outside: No.

02V336000

Date: 2002-12-13. Systems: POWER TRAIN.

Defect: ON CERTAIN HEAVY TRUCKS, THE CAST OUTPUT YOKE ON THE MERCEDES-BENZ TRANSMISSIONS COULD FRACTURE ON VEHICLE WITH 1610 OR 16T SERIES DRIVELINES.

Consequence: IF PIECES OF THE YOKE SEPARATE, THE DEBRIS CAN REPRESENT A POTENTIAL HZARD TO PEOPLE OUTSIDE THE VHEICLE AND TO OTHER PASSING VEHICLES.

Remedy: DEALERS WILL REPLACE THE CAST TRANSMISSION OUTPUT YOKE WITH A FORGED PART. OWNER NOTIFICATION BEGAN ON JANUARY 30, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT FREIGHTLINER AT 1-800-547-0712.

Do not drive: No. Park outside: No.

02V318002

Date: 2002-12-03. Systems: FUEL SYSTEM, GASOLINE.

Defect: ON CERTAIN TRUCKS EQUIPPED WITH CATERPILLAR 3126E HYDRAULICALLY CONTROLLED ELECTRONICALLY ACTUATED UNIT INJECTED DIESEL ENGINES WITH HIGH EFFICIENCY PUMPS (HEP8), THE PUMP COMPONENTS MAY EXPERIENCE A HIGH PRESSURE SEAL FAILURE WHICH CAN RESULT IN A SHORT PERIOD OF ROUGH RUNNING AND SUBSEQUENT ENGINE STALL DUE TO A LOSS OF INJECTION ACTUATION PRESSURE.

Consequence: FREIGHTLINER RECALL NO. FL404. ONCE ENGINE STALL OCCURS, THE ENGINE CANNOT BE RESTARTED, INCREASING THE RISK OF A CRASH.

Remedy: CATERPILLAR IS CONDUCTING THE OWNER NOTIFICATION AND REMEDY FOR THIS CAMPAIGN. DEALERS WILL INSPECT THE PUMP SERIAL NUMBERS AND REPLACE THE PUMP IF NECESSARY. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT CATERPILLAR AT 1-800-447-4986 OR FREIGHTLINER AT 1-800-547-0712.

Do not drive: No. Park outside: No.

02V108001

Date: 2002-04-10. Systems: PARKING BRAKE.

Defect: ON CERTAIN TRUCKS EQUIPPED WITH MERITOR BRAND 12" X 4" DCM DRUM PARKING BRAKE, THE BOLTS USED TO ATTACH THE PARKING BRAKE ASSEMBLY TO THE FLANGE YOKE ARE TOO LARGE AND CAN INTERFERE WITH THE PROPER ENGAGEMENT OF THE BRAKING SYSTEM AND POSSIBLY DISENGAGE.

Consequence: IMPROPER ENGAGEMENT OF THE PARKING BRAKE COULD RESULT IN THE VEHICLE ROLLING AWAY WITHOUT PRIOR WARNING POSSIBLY RESULTING IN PERSONAL INJURY OR DEATH.

Remedy: DEALERS WILL REPLACE THE ATTACHING BOLTS WITH THE CORRECT SIZE BOLTS FREE OF CHARGE. OWNER NOTIFICATION IS EXPECTED TO BEGIN DURING OCTOBER 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT FREIGHTLINER AT 1-800-547-0712.

Do not drive: No. Park outside: No.

Investigations

1 investigations; 0 open.

RQ07003

Opened: 2007-12-05. Closed: 2008-03-26.

FRONT WHEEL SEPARATION

ODI IS CLOSING THIS INVESTIGATION BASED ON DAIMLER TRUCK NORTH AMERICA 'S (DTNA) MARCH 19, 2008, DEFECT NOTIFICATION REPORT WHICH OUTLINES DTNA'S INTENTION TO CAMPAIGN 28,764 FREIGHTLINER, STERLING, AND FREIGHTLINER CUSTOM CHASSIS VEHICLES [EQUIPPED WITH EITHER ARVINMERITOR OR AXLE ALLIANCE COMPANY 6,000 - 8,000 POUND RATED FRONT AXLE ASSEMBLIES UTILIZING A FOUR PIECE SPINDLE NUT SET] MANUFACTURED

Systems: SUSPENSION, WHEELS.

Linked campaign numbers: 08V137000.

Manufacturer communications

7 manufacturer communications.

Communications by system
SystemCount
ENGINE AND ENGINE COOLING2
ELECTRICAL SYSTEM1
EQUIPMENT1
EQUIPMENT ADAPTIVE/MOBILITY1
EXTERIOR LIGHTING1
POWER TRAIN1
STEERING1
SUSPENSION1

10141804

Date: 2018-02-26. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM, EXTERIOR LIGHTING.

sp54020 Strobe and Beacon Lights

10038247

Date: 2011-03-01. Type: Service Bulletin/Repair Instructions. Systems: ENGINE AND ENGINE COOLING.

DAIMLER TRUCKS: THERE ARE NEW CGI BELLOWS, BECAUSE THE CURRENT ONES ARE PRONE TO FAILURE. *RM

10031704

Date: 2010-12-01. Type: Service Bulletin/Repair Instructions. Systems: SUSPENSION.

STERLING TRUCK: AIRLINER SUSPENSION SIX PIECE BOLTED SERVICE CROSSMEMBER. SIX PIECE BOLTED SERVICE CROSS MEMBERS ARE AN IMPROVED, MORE DURABLE SERVICE REPLACEMENT FOR FIVE PIECE WELDED CROSS MEMBERS, OR BOLTED FIVE PIECE SERVICE CROSS MEMBERS, TO BE USED WITH STEEL FRAME RAILS. L LINE, A LINE, AN

10029347

Date: 2009-07-06. Type: Service Bulletin/Repair Instructions. Systems: POWER TRAIN, STEERING, WHEELS.

STERLING:STEER AXLE MAINTENANCE, AAC AND MERITOR 6000 LB AND 8000 LB AXLES. THE AXLES INCLUDE MODELS-MERITOR MFS-08, MFS-06, AN AAC (MBA) F080-2N (AF-8-2, AF-6-2) FC-1. THIS BULLETIN IS TO PROVIDE INFORMATION ON THE RECOMMENDED MAINTENANCE PROCEDURE TO BE ADDED TO DTNA MAINTENANCE MANUALS FOR ALL MO

10028710

Date: 2009-02-01. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT, EQUIPMENT ADAPTIVE/MOBILITY, UNKNOWN OR OTHER.

STERLING: SOME BARKSDALE HEIGHT CONTROL VALVES HAVE BEEN RETURNED FOR WARRANTY BECAUSE FOUR BOLTS IN THE VALVE HOUSING WERE OVERTIGHTENED, OFTEN, ENOUGH TO CRACK THE VALVE HOUSING. MODEL YEARS UNKNOWN. *PE

10026125

Date: 2008-07-01. Type: Service Bulletin/Repair Instructions. Systems: ENGINE AND ENGINE COOLING.

STERLING: CUMMINS ISB DRIVE BELT JUMPING. THE POLY-V SERPENTINE DRIVE BELT MAY JUMP OFF ONE OR MORE OF THE PULLEYS DURING OPERATION. *PE

10025545

Date: 2008-04-01. Type: Service Bulletin/Repair Instructions. Systems: VEHICLE SPEED CONTROL.

CRUISE CONTROL INOPERATIVE WHEN THE HAZARD WARNING LIGHTS ARE ACTIVATED. AFFECTS CERTAIN STERLING A-LINE, L-LINE AND ACTERRA VEHICLES BUILT AFTER FEBRUARY 23, 2001. *PE

Notes on this record

  • Complaints from the API and bulk file are merged and deduplicated by ODI number; the API alone misses records.
  • System and subsystem counts are numbers of distinct complaints, recalls or communications that name them. One record can name several systems, so shares across systems can add to more than 100 percent; a single share never exceeds 100 percent.
  • Recalls are counted once per campaign, investigations once per action and manufacturer communications once per NHTSA id, even when NHTSA lists several model names for the same record.
  • A sales denominator is a calendar-year proxy, not the population of vehicles still in use. Rates are copied from verified pipeline output.

Other names NHTSA uses

None listed.

Matched NHTSA models

Matched labels and complaints
NHTSA model labelComplaints
ACTERRA1

Same model, other years

All model years | All Sterling models

Other Sterling models, 2002

Sources

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