No complaints are listed for the 2009 Sterling Acterra. NHTSA's API and bulk file list none in this build.
Data build 2026-10-08.
NHTSA lists this vehicle as STERLING ACTERRA.
Model-generated complaint tags: No complaints are listed for tagging.
Recalls
See new recalls and investigations this week.
6 recalls.
Date: 2011-08-31. Systems: ENGINE AND ENGINE COOLING.
Defect: DAIMLER TRUCKS NORTH AMERICA IS RECALLING CERTAIN MODEL YEAR 2005 THROUGH 2012 FREIGHTLINER M2, STERLING ACTERRA, 7500 & 8500, AND THOMAS BUILT HDX VEHICLES MANUFACTURED FROM JUNE 23, 2004, THROUGH MARCH 15, 2011, EQUIPPED WITH SPECIFIC MBE900 EPA04 AND EPA07 MODEL ENGINES. THE INTAKE AIR GRID HEATER MAY SHORT CIRCUIT AND FAIL DUE TO EXCESSIVE INTERNAL TEMPERATURES.
Consequence: A SHORT CIRCUITED GRID HEATER COULD RESULT IN A VEHICLE FIRE AND INJURY TO VEHICLE OCCUPANTS.
Remedy: DAIMLER TRUCKS WILL NOTIFY OWNERS, AND DEALERS WILL REPAIR THE VEHICLES FREE OF CHARGE. REPAIRS WILL BE PERFORMED BY DETROIT DIESEL CORPORATION AUTHORIZED REPAIR FACILITIES. THE SAFETY RECALL BEGAN ON SEPTEMBER 12, 2011. OWNERS MAY CONTACT DAIMLER TRUCKS TOLL-FREE AT 1-800-547-0712. THIS RECALL IS AN EXPANSION OF A PREVIOUS RECALL, CAMPAIGN NUMBER 10V-341.
Do not drive: No. Park outside: No.
Date: 2011-03-15. Systems: ENGINE AND ENGINE COOLING.
Defect: DAIMLER TRUCKS IS RECALLING CERTAIN MODEL YEAR 2008 AND 2009 FREIGHTLINER BUSINESS CLASS M2 AND STERLING ACTERRA EMERGENCY VEHICLES MANUFACTURED FROM AUGUST 18, 2006, THROUGH JULY 7, 2010, EQUIPPED WITH EPA 2007 MBE 900 DETROIT DIESEL ENGINES. ENGINE SOFTWARE MAY NOT REACT PROPERLY TO CERTAIN AFTERMARKET TREATMENT DEVICE FAULT CODES. THE SOFTWARE MAY UNNECESSARILY SHUTDOWN A VEHICLE OR MAY FAIL (excerpt)
Consequence: UNEXPECTED SHUTDOWN OF A VEHICLE MAY INCREASE THE RISK OF A CRASH. OVERHEATING OF THE AFTERTREATMENT DEVICE WITHOUT ENGINE SHUTDOWN MAY RESULT IN A FIRE. (excerpt)
Remedy: DAIMLER TRUCKS WILL NOTIFY OWNERS AND REPAIRS WILL BE PERFORMED BY DETROIT DIESEL FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MARCH 25, 2011. OWNERS MAY CONTACT DAIMLER TRUCKS AT 1-800-547-0712. THIS SAFETY RECALL CAMPAIGN IS AN EXPANSION OF A PREVIOUS RECALL (PLEASE SEE 10V-472). (excerpt)
Do not drive: No. Park outside: No.
Date: 2010-10-08. Systems: ENGINE AND ENGINE COOLING.
Defect: DAIMLER TRUCKS IS RECALLING CERTAIN MODEL YEAR 2007 THROUGH 2010 FREIGHTLINER BUSINESS CLASS M2, CUSTOM CHASSIS MT45, S2 CHASSIS, AND STERING ACTERRA VEHICLES MANUFACTURED FROM OCTOBER 5, 2006, THROUGH MAY 24, 2010, EQUIPPED WITH EPA 2007 MBE 900 DETROIT DIESEL ENGINES. ENGINE SOFTWARE MAY NOT REACT PROPERLY TO CERTAIN AFTERMARKET TREATMENT DEVICE FAULT CODES. THE SOFTWARE MAY UNNECESSARILY SHU (excerpt)
Consequence: UNEXPECTED SHUTDOWN OF A VEHICLE MAY INCREASE THE RISK OF A CRASH. OVERHEATING OF THE AFTERTREATMENT DEVICE WITHOUT ENGINE SHUTDOWN MAY RESULT IN A FIRE. (excerpt)
Remedy: DAIMLER TRUCKS WILL NOTIFY OWNERS AND REPAIRS WILL BE PERFORMED BY DETROIT DIESEL FREE OF CHARGE. THE SAFETY RECALL BEGAN ON DECEMBER 30, 2010. OWNERS MAY CONTACT DAIMLER TRUCKS AT 1-800-547-0712. (excerpt)
Do not drive: No. Park outside: No.
Date: 2010-07-27. Systems: ENGINE AND ENGINE COOLING.
Defect: DAIMLER TRUCKS IS RECALLING CERTAIN MODEL YEAR 2007 THROUGH 2011 FREIGHTLINER, FCCC, STERLING, AND WESTERN STAR HEAVY TRUCKS MANUFACTURED FROM SEPTEMBER 5, 2006, THROUGH JUNE 30, 2010, EQUIPPED WITH SPECIFIC MBE900 EPA04 AND EPA07 MODEL ENGINES. THE INTAKE AIR GRID HEATER MAY SHORT CIRCUIT AND FAIL DUE TO EXCESSIVE INTERNAL TEMPERATURES.
Consequence: A SHORT CIRCUITED GRID HEATER COULD RESULT IN A VEHICLE FIRE AND INJURY TO VEHICLE OCCUPANTS.
Remedy: DAIMLER TRUCKS WILL NOTIFY OWNERS AND DEALERS WILL REPAIR THE BUSES FREE OF CHARGE. REPAIRS WILL BE PERFORMED BY DETROIT DIESEL CORPORATION AUTHORIZED REPAIR FACILITIES. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR ABOUT JULY 29, 2011. OWNERS MAY CONTACT DAIMLER TRUCKS TOLL-FREE AT 1-800-547-0712.
Do not drive: No. Park outside: No.
Date: 2010-07-13. Systems: STEERING.
Defect: DAIMLER TRUCKS (DTNA) IS RECALLING CERTAIN MODEL YEAR 2009 AND 2010 FREIGHTLINER BUSINESS CLASS M2, STERLING ACTERRA, A-LINE, AND L-LINE HEAVY TRUCKS MANUFACTURED FROM SEPTEMBER 8, 2008 THROUGH APRIL 20, 2009 EQUIPPED WITH TRW IGEN3 INTERMEDIATE STEERING COLUMNS. THE WELD AROUND THE IGEN3 STEERING SHAFT TUBE THAT SECURES THE SPLINE TUBE TO THE INTERMEDIATE TUBE MAY BE MISLOCATED (I.E., NOT FULLY (excerpt)
Consequence: MISLOCATED WELDS MAY RESULT IN TORSIONAL AND AXIAL STRENGTH FALLING BELOW ACCEPTABLE LEVELS. THIS CONDITION COULD RESULT IN SEPARATION OF THE STEERING COLUMN, LOSS OF STEERING CONTROL AND A VEHICLE CRASH WITHOUT WARNING. (excerpt)
Remedy: DTNA WILL NOTIFY OWNERS AND THE BUSES WILL BE REPAIRED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON DECEMBER 23, 2010. OWNERS MAY CONTACT DTNA AT 1-800-547-0712. (excerpt)
Do not drive: No. Park outside: No.
Date: 2009-11-24. Systems: ENGINE AND ENGINE COOLING.
Defect: DAIMLER TRUCKS IS RECALLING CERTAIN MODEL YEAR 2008 THROUGH 2010 FREIGHTLINER M2, CUSTOM CHASSIS MT55, AND STERLING ACTERRA VEHICLES MANUFACTURED BETWEEN APRIL 4, 2007 AND JULY 15, 2009, EQUIPPED WITH CUMMINS ISC CM2150 AND ISL CM2150 MODEL DIESEL ENGINES. THE VEHICLES MAY BE DESIGNED WITH A HARD WIRED, DASH-MOUNTED SWITCH THAT ENABLES THE VEHICLE OPERATOR TO INHIBIT AFTERTREATMENT DIESEL PARTICU (excerpt)
Consequence: THIS CONDITION WILL PERMIT HOT EXHAUST GASES TO EXIT THE VEHICLE TAILPIPE, INCREASING THE RISK OF MELTING OR BURNING OF NEARBY SURFACES, OR A FIRE. (excerpt)
Remedy: DAIMLER TRUCKS IS WORKING WITH CUMMINS TO REPAIR THE ENGINES FREE OF CHARGE. PLEASE SEE CUMMINS' DEFECT REPORT 09E-046. THE SAFETY RECALL IS EXPECTED TO BEGIN DURING NOVEMBER 2009. OWNERS MAY CONTACT CUMMINS AT 1-800-DIESELS (1-800-343-7357) OR DAIMLER TRUCKS AT 1-800-547-0712. (excerpt)
Do not drive: No. Park outside: No.
Manufacturer communications
102 manufacturer communications.
Communications by system| System | Count |
|---|
| EQUIPMENT | 59 |
|---|
| ELECTRICAL SYSTEM | 11 |
|---|
| ENGINE | 8 |
|---|
| ENGINE AND ENGINE COOLING | 7 |
|---|
| EQUIPMENT ADAPTIVE/MOBILITY | 5 |
|---|
| FUEL SYSTEM, OTHER | 5 |
|---|
| POWER TRAIN | 5 |
|---|
| SUSPENSION | 5 |
|---|
10190549
Date: 2021-04-06. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT.
Warranty Information Letter announcing DTNA is adjusting the Standard Repair Times (SRTs) shown. The updated times will be applied to repair orders opened on or after April 5, 2021.
10156360
Date: 2019-02-28. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT.
Reminder: Paper Service Bulletin Mailings Are Discontinued
10146303
Date: 2018-05-01. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT.
If a GVWR certification label is lost or damaged, Freightliner will supply a duplicate label. Log on to DTNAConnect.com and under "DTNAConnect Resources", select the "Tool and Services" plus sign. Select "Request for Certification Labl or OWI." Fillout the form, then select "Review."
10151464
Date: 2018-05-01. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT.
sbh0006 Replacing Gross Vehicle Weight Rating (GVWR) Certification Labels
10151471
Date: 2018-05-01. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT.
sp00004 Replacing Gross Vehicle Weight Rating (GVWR) Certification Labels
10141810
Date: 2018-02-26. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT, EQUIPMENT ADAPTIVE/MOBILITY.
sp54030 Ametek Gauge Replacement
10141811
Date: 2018-02-26. Type: Service Bulletin/Repair Instructions. Systems: ENGINE, EQUIPMENT.
ssb0917 ModificaciA3n retroactiva de tuberA?a del lado de aire frA?o del postenfriador
10141817
Date: 2018-02-26. Type: Service Bulletin/Repair Instructions. Systems: POWER TRAIN, STEERING.
ssbh3306 Ejes delanteros Sterling
10141818
Date: 2018-02-26. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.
ssbh5419 Cambio en el cableado
10141819
Date: 2018-02-26. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT.
ssbh9801 EstA?ndares de acabado de pintura