The Used Car Index

2000 Thomas Built Buses SAF-T-Liner ER problems

NHTSA lists 1 complaints for the 2000 Thomas Built Buses SAF-T-Liner ER, 0 of them mention a crash and 0 mention a fire. 0 complaints mention an injury, with 0 injuries and 0 deaths reported.

Data build 2026-10-10.

NHTSA lists this vehicle as THOMAS BUILT BUSES SAF-T-LINER ER.

At a glance

Complaints
1
With crash
0
With fire
0
With injury (complaints)
0
Injuries
0
Deaths
0
Recalls
3
Do not drive recalls
0
Park outside recalls
0
Recall potential units (maximum)
24,698
Investigations
0
Open investigations
0
Manufacturer communications
61

Complaints per 100k sold unavailable. No sales source is available for this record.

Where the complaints are

Top systems
SystemComplaintsShare of this vehicle's complaints
STRUCTURE1100.0%
Top subsystems
SystemSubsystemComplaints
STRUCTUREBODY1

One complaint can name several systems, so shares can add to more than 100 percent.

Model-generated complaint tags: This model year has not been tagged.

Recalls

See new recalls and investigations this week.

3 recalls.

16V407000

Date: 2016-06-07. Systems: STRUCTURE.

Defect: Daimler Trucks North America LLC (DTNA) is recalling certain model year 1998-2002 Thomas Built Buses Saf-T-Liner Conventional, 2000-2002 Saf-T-Liner ER, 2000-2002 Saf-T-Liner MVP-EF, 2000-2001 CL-960, 1998-1999 Vista, 2000-2002 Saf-T-Liner MVP-ER, and 2000-2002 TL-960 transit buses. In the affected vehicles, the stem that connects the outside emergency door handle to the emergency door opening me (excerpt)

Consequence: If the stem corrodes, the door handle could detach from the emergency door opening mechanism, delaying the opening of the door and the evacuation of the bus. In the event of an emergency, this may increase the risk of injury to the bus occupants. (excerpt)

Remedy: DTNA will notify owners, and dealers will either replace the stems or protect them against corrosion, free of charge. An interim notice was sent to owners on July 28, 2016. A second notice was mailed to owners on December 9, 2016 Parts are available. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-713. (excerpt)

Do not drive: No. Park outside: No.

16V395000

Date: 2016-06-02. Systems: STRUCTURE.

Defect: Daimler Trucks North America LLC (DTNA) is recalling certain model year 1998-2002 Thomas Built Buses Saf-T-Liner Conventional, 2000-2002 Saf-T-Liner ER, 2000-2017 Saf-T-Liner MVP-EF, 1998-1999 Vista, 2003 Saf-T-Liner FS65, 2013-2017 Saf-T-liner C2, 2000-2002 Saf-T-Liner MVP-ER, 2013-2017 Saf-T-Liner HDX. In the affected vehicles, the stem that connects the outside emergency door handle to the em (excerpt)

Consequence: If the stem corrodes, the door handle could detach from the emergency door opening mechanism, delaying the opening of the door and the evacuation of the bus. In the event of an emergency, this may increase the risk of injury to the bus occupants. (excerpt)

Remedy: DTNA will notify owners, and dealers will either replace the stems or protect them against corrosion, free of charge. An interim notice was sent to owners on July 28, 2016. A second notice was mailed to owners on December 16, 2016. Parts are available. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-713. (excerpt)

Do not drive: No. Park outside: No.

01V104000

Date: 2001-03-27. Systems: STRUCTURE.

Defect: VEHICLE DESCRIPTION: CERTAIN SCHOOL BUSES BUILT WITH COMPOSITE FRONT ROOF CAPS FAIL TO COMPLY WITH REQUIREMENTS OF FMVSS NO. 221, "SCHOOL BUS BODY JOINT STRENGTH." THE ROOF CAP DOES NOT MEET THE REQUIREMENTS DUE TO THE OMISSION OF THE ADHESIVE THAT JOINS THE ROOF TO THE BUS BODY.

Consequence: IN THE EVENT OF A CRASH, THE ROOF OF THE VEHICLE MAY CRUSH, NOT PROPERLY PROTECTING THE VEHICLE OCCUPANTS.

Remedy: DEALERS WILL RE-BOND THE ROOF CAP TO THE ROOF SHEET METAL. OWNER NOTIFICATION BEGAN SEPTEMBER 14, 2001. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT THOMAS BUILT AT 1-336-889-4871.

Do not drive: No. Park outside: No.

Investigations

0 investigations; 0 open.

Manufacturer communications

61 manufacturer communications.

Communications by system
SystemCount
EQUIPMENT39
ENGINE6
FUEL SYSTEM, GASOLINE6
FUEL SYSTEM, OTHER5
ENGINE AND ENGINE COOLING4
STRUCTURE2
ELECTRICAL SYSTEM1
POWER TRAIN1

10155253

Date: 2017-06-17. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT.

Technical Publications Ordering

10156371

Date: 2017-06-17. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT.

Technical Publications Ordering

10158023

Date: 2017-06-17. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT.

Technical Publications Ordering

10128732

Date: 2016-03-28. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT.

16-011 New Detroit Camshaft Housing Seal Standard Repair Time

10128729

Date: 2016-03-21. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT.

New Detroit Bearing Failure Analysis Standard Diagnostic Time

10128730

Date: 2016-03-21. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT.

16-009R_OWL Enhancements

10128728

Date: 2016-03-07. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT.

Canadian Warranty Parts Return Address Change

10126797

Date: 2015-09-14. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT.

_Warranty Recognition Program - Coming Soon

10126806

Date: 2015-09-14. Type: Service Bulletin/Repair Instructions. Systems: ENGINE AND ENGINE COOLING.

15-028 New Detroit Coolant Line SRTs

10129697

Date: 2015-04-28. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT.

15CSA10 The Detroit CSC announcing a new feature ? Ability to attach files to an existing CSC

Notes on this record

  • Complaints from the API and bulk file are merged and deduplicated by ODI number; the API alone misses records.
  • System and subsystem counts are numbers of distinct complaints, recalls or communications that name them. One record can name several systems, so shares across systems can add to more than 100 percent; a single share never exceeds 100 percent.
  • Recalls are counted once per campaign, investigations once per action and manufacturer communications once per NHTSA id, even when NHTSA lists several model names for the same record.
  • A sales denominator is a calendar-year proxy, not the population of vehicles still in use. Rates are copied from verified pipeline output.

Other names NHTSA uses

None listed.

Matched NHTSA models

Matched labels and complaints
NHTSA model labelComplaints
SAF-T-LINER ER1

Same model, other years

All model years | All Thomas Built Buses models

Other Thomas Built Buses models, 2000

Sources

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