The Used Car Index

2026 Thomas Built Buses SAF-T-Liner HDX2 problems

No complaints are listed for the 2026 Thomas Built Buses SAF-T-Liner HDX2. NHTSA's API and bulk file list none in this build.

Data build 2026-10-09.

NHTSA lists this vehicle as THOMAS BUILT BUSES SAF-T-LINER HDX2.

At a glance

Complaints
0
With crash
0
With fire
0
With injury (complaints)
0
Injuries
0
Deaths
0
Recalls
6
Do not drive recalls
0
Park outside recalls
0
Recall potential units (maximum)
117
Investigations
0
Open investigations
0
Manufacturer communications
4

Complaints per 100k sold unavailable. No sales source is available for this record.

Model-generated complaint tags: No complaints are listed for tagging.

Recalls

See new recalls and investigations this week.

6 recalls.

26V408000

Date: 2026-06-26. Systems: ELECTRICAL SYSTEM, LATCHES/LOCKS/LINKAGES.

Defect: Daimler Trucks North America, LLC (DTNA) is recalling certain 2026-2027 Thomas Built SAF-T-LINER HDX2 transit buses. The entrance door may fail to open or close when the switch is activated.

Consequence: A door that fails to open or close increases the risk of injury to occupants in a crash.

Remedy: Dealers will replace the door relay for the entrance door system, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed August 25, 2026. Additional letters will be sent once the final remedy is available, anticipated October 2026. Owners may contact DTNA customer service at 1-800-574-0712. DTNA's number for this recall is F1035.

Do not drive: No. Park outside: No.

26V407000

Date: 2026-06-26. Systems: ELECTRICAL SYSTEM, LATCHES/LOCKS/LINKAGES.

Defect: Daimler Trucks North America, LLC (DTNA) is recalling certain 2026-2027 Thomas Built SAF-T-LINER HDX2 and Thomas Built SAF-T-LINER EFX2 school buses. The entrance door may fail to open or close when the switch is activated.

Consequence: A door that fails to open or close increases the risk of injury to occupants in a crash.

Remedy: Dealers will replace the door relay for the entrance door system, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed August 25, 2026. Additional letters will be sent once the final remedy is available, anticipated October 2026. Owners may contact DTNA customer service at 1-800-574-0712. DTNA's number for this recall is F1035.

Do not drive: No. Park outside: No.

26V251000

Date: 2026-04-20. Systems: SEAT BELTS.

Defect: Daimler Trucks North America, LLC (DTNA) is recalling certain 2026-2027 Thomas Built SAF-T-LINER HDX2 transit buses. The driver seat belt anchor may have been installed with inadequate hardware. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 210, "Seat Belt Assembly Anchorages."

Consequence: An improperly installed seat belt anchor may fail to properly restrain the driver in a crash, increasing the risk of injury.

Remedy: Dealers will inspect and replace the seat belt fastener components, as necessary, free of charge. Owner notification letters were mailed June 17, 2026. Owners may contact DTNA customer service at 1-800-574-0712. DTNA's number for this recall is F1033.

Do not drive: No. Park outside: No.

26V250000

Date: 2026-04-20. Systems: SEAT BELTS.

Defect: Daimler Trucks North America, LLC (DTNA) is recalling certain 2026-2027 Thomas Built SAF-T-LINER HDX2 school buses. The driver seat belt anchor may have been installed with inadequate hardware. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 210, "Seat Belt Assembly Anchorages."

Consequence: An improperly installed seat belt anchor may fail to properly restrain the driver in a crash, increasing the risk of injury.

Remedy: Dealers will inspect and replace the seat belt fastener components, as necessary, free of charge. Owner notification letters were mailed June 17, 2026. Owners may contact DTNA customer service at 1-800-574-0712. DTNA's number for this recall is F1033.

Do not drive: No. Park outside: No.

25V694000

Date: 2025-10-10. Systems: STRUCTURE.

Defect: Daimler Trucks North America, LLC (DTNA) is recalling certain 2026 Thomas Built SAF-T-LINER HDX2 school buses. Rear exterior joints may have been manufactured incorrectly, resulting in insufficient joint strength.A As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 221, "School Bus Body Joint Strength."

Consequence: A school bus with insufficient joint strength may not adequately protect passengers in the event of a crash, increasing the risk of injury.

Remedy: Dealers will add additional fasteners to secure the joints, free of charge. All vehicles have been remedied. Owners may contact DTNA customer service at 1-800-574-0712. DTNA's number for this recall is F1026.

Do not drive: No. Park outside: No.

25V604000

Date: 2025-09-11. Systems: STEERING.

Defect: Daimler Trucks North America, LLC (DTNA) is recalling certain Thomas Built Buses 2025-2026 Saf-T-Liner HDX, Saf-T-Liner C2, 2026 Saf-T-Liner EFX, and Saf-T-Liner C2 Jouley school buses. The tie rod castle nut and cotter pin may not be installed properly, which can result in a loss of vehicle steering control.

Consequence: A loss of vehicle steering control increases the risk of a crash.

Remedy: Dealers will inspect and replace the tie rod assembly, as necessary, free of charge. Owner notification letters were mailed November 10, 2025. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is D25R2.

Do not drive: No. Park outside: No.

Investigations

0 investigations; 0 open.

Manufacturer communications

4 manufacturer communications.

Communications by system
SystemCount
ELECTRICAL SYSTEM1
ENGINE1
SEATS1
UNKNOWN OR OTHER1

11030622

Date: 2026-03-20. Type: Other. Systems: ELECTRICAL SYSTEM.

Service Solution for Timer relay TBB 202400 replacement

11029508

Date: 2026-02-13. Type: Other. Systems: ENGINE.

Product Awareness Bulletin for Saf_T-Liner HDX2 Rear Heater Content Changes

11025874

Date: 2025-11-18. Type: Other. Systems: SEATS.

Product Awareness Bulletin for discontinuation of IMMI T3 Activity Seats

11023661

Date: 2025-09-09. Type: Other. Systems: UNKNOWN OR OTHER.

My communications for DTNA Announces Extended Coverage Policy Updates

Notes on this record

  • Complaints from the API and bulk file are merged and deduplicated by ODI number; the API alone misses records.
  • System and subsystem counts are numbers of distinct complaints, recalls or communications that name them. One record can name several systems, so shares across systems can add to more than 100 percent; a single share never exceeds 100 percent.
  • Recalls are counted once per campaign, investigations once per action and manufacturer communications once per NHTSA id, even when NHTSA lists several model names for the same record.
  • A sales denominator is a calendar-year proxy, not the population of vehicles still in use. Rates are copied from verified pipeline output.
  • NHTSA's complaints API and bulk file list no complaint for this make, model and model year in this data build.

Other names NHTSA uses

None listed.

Matched NHTSA models

Matched labels and complaints
NHTSA model labelComplaints
SAF-T-LINER HDX20

Same model, other years

All model years | All Thomas Built Buses models

Other Thomas Built Buses models, 2026

Sources

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