No complaints are listed for the 2026 Thomas Built Buses SAF-T-Liner C2 Jouley. NHTSA's API and bulk file list none in this build.
Data build 2026-10-10.
NHTSA lists this vehicle as THOMAS BUILT BUSES SAF-T-LINER C2 JOULEY.
Model-generated complaint tags: No complaints are listed for tagging.
Recalls
See new recalls and investigations this week.
4 recalls.
Date: 2025-12-09. Systems: EQUIPMENT ADAPTIVE/MOBILITY.
Defect: Daimler Trucks North America, LLC (DTNA) is recalling certain 2026 Thomas Built Buses Saf-T-Liner C2 Jouley and 2027 Thomas Built Buses Saf-T-Liner C2 transit buses equipped with a QRT-Deluxe or QRT-Max wheelchair restraint. The wheel chair restraint retractor may not lock, preventing the wheelchair from being properly secured.
Consequence: An unsecured wheelchair can move during transit, increasing the risk of injury.
Remedy: A dealer will inspect and replace the retractor, as necessary, free of charge. Owner notification letters were mailed February 5, 2026. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is F1028.
Do not drive: No. Park outside: No.
Date: 2025-12-09. Systems: EQUIPMENT ADAPTIVE/MOBILITY.
Defect: Daimler Trucks North America, LLC (DTNA) is recalling certain 2025 Thomas Built Buses Saf-T-Liner EFX, 2025-2027 Thomas Built Buses Minotour DRW, 2026 Thomas Built Buses Saf-T-Liner C2 Jouley, Thomas Built Buses HDX, and 2026-2027 Thomas Built Buses Saf-T-Liner C2 school buses equipped with certain QRT-Deluxe and QRT-Max wheelchair restraints. The wheel chair restraint retractor may not lock, pre (excerpt)
Consequence: An unsecured wheelchair can move during transit, increasing the risk of injury. (excerpt)
Remedy: Dealers will inspect and replace the retractors, as necessary, free of charge. Owner notification letters were mailed February 5, 2026. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is F1028. (excerpt)
Do not drive: No. Park outside: No.
Date: 2025-09-11. Systems: STEERING.
Defect: Daimler Trucks North America, LLC (DTNA) is recalling certain Thomas Built Buses 2025-2026 Saf-T-Liner HDX, Saf-T-Liner C2, 2026 Saf-T-Liner EFX, and Saf-T-Liner C2 Jouley school buses. The tie rod castle nut and cotter pin may not be installed properly, which can result in a loss of vehicle steering control.
Consequence: A loss of vehicle steering control increases the risk of a crash.
Remedy: Dealers will inspect and replace the tie rod assembly, as necessary, free of charge. Owner notification letters were mailed November 10, 2025. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is D25R2.
Do not drive: No. Park outside: No.
Date: 2025-09-11. Systems: SERVICE BRAKES, AIR.
Defect: Daimler Trucks North America, LLC (DTNA) is recalling certain Thomas Built Buses 2025-2026 Saf-T-Liner C2 and Saf-T-Liner C2 Jouley school buses. The brake caliper mounting bolts may loosen and detach, which can cause a loss of brake function and damage the tire and/or wheel.
Consequence: A loss of brake function can increase the risk of a crash. In addition, a damaged wheel or tire can lead to a loss of vehicle control, increasing the risk of a crash.
Remedy: Dealers will inspect and replace or tighten the brake caliper mounting bolts, as necessary, free of charge. Owner notification letters were mailed November 10, 2025. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is F1023.
Do not drive: No. Park outside: No.
Manufacturer communications
12 manufacturer communications.
Communications by system| System | Count |
|---|
| ELECTRICAL SYSTEM | 6 |
|---|
| ENGINE | 4 |
|---|
| POWER TRAIN | 2 |
|---|
| SEATS | 1 |
|---|
| SERVICE BRAKES | 1 |
|---|
11030482
Date: 2026-03-02. Type: Emissions. Systems: ENGINE.
Emissions recall for Subject: DTNA ZEP Label
11030497
Date: 2026-03-02. Type: Emissions. Systems: ENGINE.
Emissions recall for Subject: DTNA ZEP Label
11030498
Date: 2026-03-02. Type: Emissions. Systems: ENGINE.
Emissions recall for Subject: DTNA ZEP Label
11025874
Date: 2025-11-18. Type: Other. Systems: SEATS.
Product Awareness Bulletin for discontinuation of IMMI T3 Activity Seats
11025094
Date: 2025-10-16. Type: Other. Systems: SERVICE BRAKES.
CX Advocate for Experiencing Excessive Purging from Air Dryer
11022315
Date: 2025-08-05. Type: Other. Systems: ELECTRICAL SYSTEM, ENGINE, POWER TRAIN.
Revised Important Campaign Information letter for (Revised) CPWA Recall Program
11021233
Date: 2025-07-16. Type: Other. Systems: POWER TRAIN.
Service Solution for Update Jouley Transmission Cooler Hoses
11021235
Date: 2025-07-16. Type: Other. Systems: ELECTRICAL SYSTEM.
Service Solution for C2 Jouley Battery Replacement
11019125
Date: 2025-05-21. Type: Other. Systems: ELECTRICAL SYSTEM.
Service Solution for eB2 (Jouley) 47% SoC Battery CAN Integrity Improvement (294)
11017551
Date: 2025-04-03. Type: Service Campaign. Systems: ELECTRICAL SYSTEM.
Revised Field Service Campaign for Automatic Low Voltage Disconnect Switch