The Used Car Index

2020 Tiffin BUS problems

NHTSA lists 1 complaints for the 2020 Tiffin BUS, 0 of them mention a crash and 0 mention a fire. 0 complaints mention an injury, with 0 injuries and 0 deaths reported.

Data build 2026-10-09.

NHTSA lists this vehicle as TIFFIN BUS.

At a glance

Complaints
1
With crash
0
With fire
0
With injury (complaints)
0
Injuries
0
Deaths
0
Recalls
3
Do not drive recalls
0
Park outside recalls
0
Recall potential units (maximum)
3,198
Investigations
0
Open investigations
0
Manufacturer communications
2

Complaints per 100k sold unavailable. No sales source is available for this record.

Where the complaints are

Top systems
SystemComplaintsShare of this vehicle's complaints
ENGINE1100.0%
Top subsystems
SystemSubsystemComplaints

One complaint can name several systems, so shares can add to more than 100 percent.

Model-generated complaint tags

These labels are model-generated, not NHTSA data.

Failure modes
LabelCountShare of taggedMean confidence
electrical electronic1100.0%1.00
Severities
LabelCountShare of taggedMean confidence
moderate1100.0%0.47

Model: typesafe/jev-1.13-20260917; schema version: tag-v1. 1 tagged complaints of 1 complaints (100.0%).

Confidence is the model's own probability for the label it chose (0 to 1), not accuracy.

Model-generated labels on tagged complaints only. Model years 2013 and newer are tagged in full; 2012 in part (see tagged_share); earlier model years have no tags. NHTSA's own flags remain separate in the complaints block.

Recalls

See new recalls and investigations this week.

3 recalls.

21V306000

Date: 2021-04-30. Systems: FUEL SYSTEM, DIESEL.

Defect: Tiffin Motorhomes, Inc. (Tiffin) is recalling certain 2017-2021 Bus and Phaeton vehicles. The sealing washer may not seat correctly in the pilot bore, allowing the high pressure fuel rail assembly to leak.

Consequence: A fuel leak in the presence of an ignition source increases the risk of a fire.

Remedy: Tiffin will work with Cummins to inspect the rail threads , and replace the rail and fuel lines if damage is found, free of charge. Owner notification letters were mailed August 11, 2021. Owners may contact Tiffin customer service at 1-256-356-8661.

Do not drive: No. Park outside: No.

20V534000

Date: 2020-09-02. Systems: STEERING.

Defect: Tiffin Motorhomes, Inc. (Tiffin) is recalling certain 2020 Bus and Phaeton motorhomes. The steering pinch bolts may not have been properly tightened.

Consequence: A loose steering pinch bolt can result in a loss of steering control, increasing the risk of a crash.

Remedy: Tiffin will notify owners, and dealers will tighten the steering bolts to specification, free of charge. The recall began August 27, 2020. Owners may contact Tiffin customer service at 1-256-356-8661.

Do not drive: No. Park outside: No.

20V433000

Date: 2020-07-28. Systems: VISIBILITY, VISIBILITY/WIPER.

Defect: Tiffin Motorhomes, Inc. (Tiffin) is recalling certain 2019-2020 Tiffin Bus and 2018-2020 Zephyr motorhomes. The windshield wipers may not work due to the control module being improperly wired.

Consequence: The wipers may stop working during inclement weather, causing limited visibility, increasing the risk of a crash.

Remedy: Tiffin will notify owners, and dealers will inspect the control module, correcting the wiring as needed, free of charge. The recall began August 13, 2020. Owners may contact Tiffin customer service at 1-256-356-8661.

Do not drive: No. Park outside: No.

Investigations

0 investigations; 0 open.

Manufacturer communications

2 manufacturer communications.

Communications by system
SystemCount
EQUIPMENT1
EXTERIOR LIGHTING1

11019966

Date: 2025-06-09. Type: Other. Systems: EXTERIOR LIGHTING.

Stopped using the lights we had been using due to expense. Replaced with these, but these new lights have to be wired in instead of just clicking in. These are the instructions to wire in.

10170242

Date: 2020-01-15. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT.

There is the possibility the water filter housing is installed incorrectly. If a motorhome has the water filter housing installed incorrectly, there is the possibility of excess air in the water lines.

Notes on this record

  • Complaints from the API and bulk file are merged and deduplicated by ODI number; the API alone misses records.
  • System and subsystem counts are numbers of distinct complaints, recalls or communications that name them. One record can name several systems, so shares across systems can add to more than 100 percent; a single share never exceeds 100 percent.
  • Recalls are counted once per campaign, investigations once per action and manufacturer communications once per NHTSA id, even when NHTSA lists several model names for the same record.
  • A sales denominator is a calendar-year proxy, not the population of vehicles still in use. Rates are copied from verified pipeline output.

Other names NHTSA uses

None listed.

Matched NHTSA models

Matched labels and complaints
NHTSA model labelComplaints
BUS1

Same model, other years

All model years | All Tiffin models

Other Tiffin models, 2020

Sources

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