NHTSA lists 2 complaints for the 2020 Tiffin Phaeton, 0 of them mention a crash and 0 mention a fire. 0 complaints mention an injury, with 0 injuries and 0 deaths reported.
Data build 2026-10-08.
NHTSA lists this vehicle as TIFFIN PHAETON.
At a glance
Complaints
2
With crash
0
With fire
0
With injury (complaints)
0
Injuries
0
Deaths
0
Recalls
3
Do not drive recalls
0
Park outside recalls
0
Recall potential units (maximum)
10,409
Investigations
0
Open investigations
0
Manufacturer communications
8
Complaints per 100k sold unavailable. No sales source is available for this record.
Where the complaints are
Top systems
System
Complaints
Share of this vehicle's complaints
ENGINE
1
50.0%
EXTERIOR LIGHTING
1
50.0%
Top subsystems
System
Subsystem
Complaints
One complaint can name several systems, so shares can add to more than 100 percent.
Confidence is the model's own probability for the label it chose (0 to 1), not accuracy.
Model-generated labels on tagged complaints only. Model years 2013 and newer are tagged in full; 2012 in part (see tagged_share); earlier model years have no tags. NHTSA's own flags remain separate in the complaints block.
Defect: Tiffin Motorhomes, Inc. (Tiffin) is recalling certain 2018-2022 Allegro Breeze, Allegro Red, Allegro, Allegro Bus, Phaeton, and 2018-2021 Zephyr recreational vehicles. The sofa seat belts may not have been installed correctly, which could result in unsecured passengers. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 210, "Seat Belt As (excerpt)
Consequence: Unsecured passengers have an increased risk of injury in the event of a crash. (excerpt)
Remedy: Dealers will inspect and repair the seat belts as necessary, free of charge. Owner notification letters were mailed October 29, 2021. Owners may contact Tiffin customer service at 1-256-356-8661. Tiffin's number for this recall is TIF-118. (excerpt)
Defect: Tiffin Motorhomes, Inc. (Tiffin) is recalling certain 2017-2021 Bus and Phaeton vehicles. The sealing washer may not seat correctly in the pilot bore, allowing the high pressure fuel rail assembly to leak.
Consequence: A fuel leak in the presence of an ignition source increases the risk of a fire.
Remedy: Tiffin will work with Cummins to inspect the rail threads , and replace the rail and fuel lines if damage is found, free of charge. Owner notification letters were mailed August 11, 2021. Owners may contact Tiffin customer service at 1-256-356-8661.
Defect: Tiffin Motorhomes, Inc. (Tiffin) is recalling certain 2020 Bus and Phaeton motorhomes. The steering pinch bolts may not have been properly tightened.
Consequence: A loose steering pinch bolt can result in a loss of steering control, increasing the risk of a crash.
Remedy: Tiffin will notify owners, and dealers will tighten the steering bolts to specification, free of charge. The recall began August 27, 2020. Owners may contact Tiffin customer service at 1-256-356-8661.
Tiffin sent out an addendum to be added to Owner's Manuals that states, "Tiffin Motorhomes recommends that all diesel units be refueled using standard automotive-grade diesel fuel pumps, rather than high-flow commercial truck stop pumps. The fuel delivery rate from commercial truck stop pumps is oft
Stopped using the lights we had been using due to expense. Replaced with these, but these new lights have to be wired in instead of just clicking in. These are the instructions to wire in.
10253713
Date: 2024-04-19. Type: Service Bulletin/Repair Instructions. Systems: ENGINE AND ENGINE COOLING.
Faulty DEF sensors that due to shortage were not replaced. Instead engine software was temporarily modified to account for continued operation with a faulty sensor until replacement sensors were available. This campaign will install an engine control module calibration as well as confirm and/or in
10208782
Date: 2022-02-04. Type: Service Bulletin/Repair Instructions. Systems: TIRES, WHEELS.
Tiffin Motorhomes was notified by Daimler Trucks North America on behalf of Freightliner Custom Chassis Corporation of a defect that exists on specific model year 2017 - 2022 Freightliner Custom Chassis X-Line chassis manufactured February 20, 2017 through November 18, 2021 that are equipped with a
10207107
Date: 2022-02-02. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM, EQUIPMENT.
Tiffin mailed out a Customer Service Advisory on a Daimler Field Service Campaign (SF637) as a curtesy. The subject is FCCC Viper Low Voltage Display.
10202776
Date: 2021-10-08. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.
FCCC Motorhome Chassis Rear PDMA?A A s FL-856
10199948
Date: 2021-08-04. Type: Service Bulletin/Repair Instructions. Systems: FUEL SYSTEM, DIESEL.
Customer Service Advisory for Cummins Recall #21E032 and Freightliner Recall #21V-326 for High Pressure Fuel Rail - Freightliner chassis units built on by Tiffin.
10170242
Date: 2020-01-15. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT.
There is the possibility the water filter housing is installed incorrectly. If a motorhome has the water filter housing installed incorrectly, there is the possibility of excess air in the water lines.
Notes on this record
Complaints from the API and bulk file are merged and deduplicated by ODI number; the API alone misses records.
System and subsystem counts are numbers of distinct complaints, recalls or communications that name them. One record can name several systems, so shares across systems can add to more than 100 percent; a single share never exceeds 100 percent.
Recalls are counted once per campaign, investigations once per action and manufacturer communications once per NHTSA id, even when NHTSA lists several model names for the same record.
A sales denominator is a calendar-year proxy, not the population of vehicles still in use. Rates are copied from verified pipeline output.