NHTSA lists 174 complaints for the 2023 Toyota Corolla Cross, 6 of them mention a crash and 0 mention a fire. 4 complaints mention an injury, with 5 injuries and 0 deaths reported.
Data build 2026-10-10.
NHTSA lists this vehicle as TOYOTA COROLLA CROSS.
Model-generated complaint tags
These labels are model-generated, not NHTSA data.
Failure modes| Label | Count | Share of tagged | Mean confidence |
|---|
| loss of control | 87 | 50.0% | 0.77 |
|---|
| electrical electronic | 48 | 27.6% | 0.76 |
|---|
| visibility or lighting | 18 | 10.3% | 0.96 |
|---|
| mechanical failure | 7 | 4.0% | 0.87 |
|---|
| restraint or airbag | 7 | 4.0% | 0.99 |
|---|
| unclear | 5 | 2.9% | 0.95 |
|---|
| fluid or fuel leak | 1 | 0.6% | 0.47 |
|---|
| noise or comfort | 1 | 0.6% | 0.53 |
|---|
Severities| Label | Count | Share of tagged | Mean confidence |
|---|
| moderate | 146 | 83.9% | 0.89 |
|---|
| low | 15 | 8.6% | 0.64 |
|---|
| high | 10 | 5.7% | 0.84 |
|---|
| none | 3 | 1.7% | 0.94 |
|---|
Model: typesafe/jev-1.13-20260917; schema version: tag-v1. 174 tagged complaints of 174 complaints (100.0%).
Confidence is the model's own probability for the label it chose (0 to 1), not accuracy.
Model-generated labels on tagged complaints only. Model years 2013 and newer are tagged in full; 2012 in part (see tagged_share); earlier model years have no tags. NHTSA's own flags remain separate in the complaints block.
Recalls
See new recalls and investigations this week.
4 recalls.
Date: 2025-01-29. Systems: AIR BAGS, STEERING.
Defect: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023 Toyota Corolla, Corolla Cross, Corolla Cross Hybrid, Highlander, Highlander Hybrid, Tacoma, Lexus RX350, 2023-2024 NX250, and NX350 vehicles that may have been incorrectly repaired under previous NHTSA recall number 23V-480. An electrical connection inside the steering column's spiral cable assembly may be insufficiently (excerpt)
Consequence: A deactivated driver's air bag will not deploy as intended, increasing the risk of injury during a crash. (excerpt)
Remedy: Dealers will inspect and replace the spiral cable assembly as necessary, free of charge. Owner notification letters were mailed March 17, 2025. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's number for this recall is 25TA02. Lexus' number for this recall is 25LA02. (excerpt)
Do not drive: No. Park outside: No.
Date: 2023-12-20. Systems: AIR BAGS, ELECTRICAL SYSTEM.
Defect: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2022-2023 Corolla Cross vehicles that were previously inspected at a dealership under recall 23V-384. The instrument panel may have been produced without the required perforation, which could result in the front-passenger air bag not deploying properly. As such, these vehicles fail to comply with the requirements of Federal M (excerpt)
Consequence: An air bag that does not deploy as intended increases the risk of injury during a crash. (excerpt)
Remedy: Dealers will inspect and replace the instrument panel as necessary, free of charge. Owner notification letters were mailed January 26, 2024. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's number for this recall is 23TA16. Vehicles previously inspected under 23V-384 will need to return to the dealership for additional inspection. (excerpt)
Do not drive: No. Park outside: No.
Date: 2023-07-12. Systems: AIR BAGS, STEERING.
Defect: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023 Corolla, Corolla Cross, Corolla Cross Hybrid, Highlander, Highlander Hybrid, Tacoma, 2023 Lexus RX350, RX350 Hybrid, RX500 Hybrid, 2023-2024 Lexus NX250, NX350, and NX350 Hybrid vehicles. An electrical connection inside the steering column's spiral cable assembly may be insufficiently welded, causing the connection to sep (excerpt)
Consequence: A deactivated driver's air bag that does not deploy as intended increases the risk of injury during a crash. (excerpt)
Remedy: Dealers will inspect and replace the spiral cable assembly, if necessary, free of charge. Owner notification letters were mailed September 8, 2023. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's number for this recall is 23TA08. Lexus' number for this recall is 23LA02. (excerpt)
Do not drive: No. Park outside: No.
Date: 2023-05-30. Systems: AIR BAGS, ELECTRICAL SYSTEM.
Defect: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2022-2023 Corolla Cross vehicles. The instrument panel may have been produced without the required perforation, which could result in the front-passenger air bag not deploying properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safey Standard number 208, "Occupant Crash Protection."
Consequence: An air bag that does not deploy as intended increases the risk of injury during a crash.
Remedy: Dealers will inspect and replace the instrument panel, if necessary, free of charge. Owner notification letters are expected to be mailed July 10, 2023. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's number for this recall is 23TB04/23TA04.
Do not drive: No. Park outside: No.
Manufacturer communications
106 manufacturer communications.
Communications by system| System | Count |
|---|
| ELECTRICAL SYSTEM | 32 |
|---|
| STRUCTURE | 29 |
|---|
| ENGINE | 17 |
|---|
| FORWARD COLLISION AVOIDANCE | 14 |
|---|
| AIR BAGS | 6 |
|---|
| LANE DEPARTURE | 5 |
|---|
| ENGINE AND ENGINE COOLING | 4 |
|---|
| EQUIPMENT | 3 |
|---|
11029896
Date: 2026-02-27. Type: Service Bulletin/Repair Instructions. Systems: ENGINE.
OBSOLETE NOTICE February 27, 2026: This bulletin is no longer applicable and is now obsolete.
11029887
Date: 2026-02-11. Type: Service Bulletin/Repair Instructions. Systems: STRUCTURE.
Some 2022 a 2026 model year Corolla Cross and 2023 a 2026 model year Corolla Cross Hybrid vehicles may exhibit a loose roof rail. This condition may be present at the front and/or rear of one or both roof rails.
11028712
Date: 2026-01-07. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.
Some 2005 a 2026 Toyota vehicles that have undergone water intrusion may exhibit a condition in which a musty odor is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this Service Bulletin is to provide general guidelines and procedur
11026306
Date: 2025-11-07. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.
A new head unit software update is available for 2022 a 2025 model year Tundra, and Tundra Hybrid; 2023 a 2025 model year Corolla Cross, Corolla Cross Hybrid, Highlander, Highlander Hybrid, Mirai, and Sequoia Hybrid vehicles equipped with Toyota Multimedia versions earlier than version 2230.
11024075
Date: 2025-09-09. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.
A new head unit software update is available for 2023 model year Corolla Cross, Corolla Cross Hybrid, Highlander, Highlander Hybrid, and Mirai vehicles equipped with Toyota Multimedia (earlier than version 2170). This software update includes the following improvements: a ?User Profile. a ?User inte
11024072
Date: 2025-09-02. Type: Service Bulletin/Repair Instructions. Systems: STRUCTURE.
Some 2022 a 2025 model year Corolla Cross and 2023 a 2025 model year Corolla Cross Hybrid vehicles may exhibit a loose roof rail. This condition may be present at the front and/or rear of one or both roof rails.
11022951
Date: 2025-08-11. Type: Service Bulletin/Repair Instructions. Systems: STRUCTURE.
Some 2022 a 2024 model year Corolla Cross and Corolla Cross Hybrid vehicles equipped with a driver seat that has manual (non-power) adjustment controls may exhibit a driver seat base that sinks or gradually lowers. This can occur due to inadvertent contact with the vertical adjusting handle.
11021717
Date: 2025-07-11. Type: Service Bulletin/Repair Instructions. Systems: FORWARD COLLISION AVOIDANCE.
TECHNICAL INSTRUCTIONS FOR 25TC03 REPROGRAMMING FOR FORWARD RECOGNITION CAMERA CERTAIN 2023 COROLLA CROSS 2023 COROLLA CROSS HV 2023 Bz4x
11020670
Date: 2025-06-25. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.
Some 2021 a 2022 model year Avalon, 2018 a 2024 Camry, 2019 a 2025 model year Corolla, 2022 a 2025 model year Corolla Cross, and 2019 a 2025 model year RAV4 vehicles with A25A-FKS and M20A-FKS engines may have a MIL ON condition with one or more of the following Diagnostic Trouble Codes (D
11020657
Date: 2025-06-13. Type: Service Campaign. Systems: ELECTRICAL SYSTEM.
The air conditioning dye injection tool kit has been developed to aid in identifying the location of air conditioning refrigerant leaks. The procedures outlined in this Service Bulletin aid in locating, inspecting, and repairing refrigerant leaks.