The Used Car Index

2023 Toyota Sienna Hybrid problems

NHTSA lists 68 complaints for the 2023 Toyota Sienna Hybrid, 8 of them mention a crash and 0 mention a fire. 3 complaints mention an injury, with 5 injuries and 0 deaths reported.

Data build 2026-10-10.

NHTSA lists this vehicle as TOYOTA SIENNA HYBRID.

At a glance

Complaints
68
With crash
8
With fire
0
With injury (complaints)
3
Injuries
5
Deaths
0
Recalls
2
Do not drive recalls
0
Park outside recalls
0
Recall potential units (maximum)
167,802
Investigations
0
Open investigations
0
Manufacturer communications
145

Complaints per 100k sold unavailable. No sales source is available for this record.

Where the complaints are

Top systems
SystemComplaintsShare of this vehicle's complaints
SERVICE BRAKES2536.8%
UNKNOWN OR OTHER1623.5%
ELECTRICAL SYSTEM811.8%
VISIBILITY/WIPER68.8%
POWER TRAIN45.9%
AIR BAGS34.4%
SEAT BELTS34.4%
SEATS34.4%
STRUCTURE34.4%
PARKING BRAKE22.9%
Top subsystems
SystemSubsystemComplaints
STRUCTUREBODY3
ELECTRICAL SYSTEMIGNITION1
ELECTRICAL SYSTEMINSTRUMENT PANEL1
FORWARD COLLISION AVOIDANCEAUTOMATIC EMERGENCY BRAKING1
FORWARD COLLISION AVOIDANCEWARNINGS1
LATCHES/LOCKS/LINKAGESDOORS1
POWER TRAINAUTOMATIC TRANSMISSION1
SEATSFRONT ASSEMBLY1
VISIBILITYSUN/MOON ROOF ASSEMBLY1

One complaint can name several systems, so shares can add to more than 100 percent.

Model-generated complaint tags

These labels are model-generated, not NHTSA data.

Failure modes
LabelCountShare of taggedMean confidence
loss of control2942.6%0.97
electrical electronic1014.7%0.84
visibility or lighting1014.7%0.96
restraint or airbag710.3%0.93
mechanical failure57.4%0.78
structural or corrosion34.4%0.55
noise or comfort22.9%0.92
unclear22.9%0.82
Severities
LabelCountShare of taggedMean confidence
moderate5276.5%0.90
high913.2%0.98
low68.8%0.76
none11.5%0.99

Model: typesafe/jev-1.13-20260917; schema version: tag-v1. 68 tagged complaints of 68 complaints (100.0%).

Confidence is the model's own probability for the label it chose (0 to 1), not accuracy.

Model-generated labels on tagged complaints only. Model years 2013 and newer are tagged in full; 2012 in part (see tagged_share); earlier model years have no tags. NHTSA's own flags remain separate in the complaints block.

Recalls

See new recalls and investigations this week.

2 recalls.

25V877000

Date: 2025-12-17. Systems: EQUIPMENT ADAPTIVE/MOBILITY.

Defect: Vantage Mobility, LLC (VM) is recalling certain 2021-2026 Honda Odyssey, 2021-2025 Chrysler Pacifica, and Toyota Sienna vehicles equipped with QRT-Deluxe and QRT-Max wheelchair restraints. The retractors may not lock, preventing the wheelchair from being properly secured.

Consequence: An unsecured wheelchair can move during transit, increasing the risk of injury.

Remedy: Dealers will inspect and replace the retractors, free of charge. Owner notification letters was mailed January 27, 2026. Owners may contact Vantage Mobility customer service at 1-800-488-9082.

Do not drive: No. Park outside: No.

25V086000

Date: 2025-02-13. Systems: SEATS.

Defect: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2021-2025 Sienna Hybrid vehicles. The bolts for the seatbacks on the third-row seat assemblies may not be tightened properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 202, "Head Restraints," 207, "Seating Systems," and 225, "Child Restraint Anchorage (excerpt)

Consequence: An improperly tightened seatback may not adequately restrain the occupant during a crash, increasing their risk of injury. (excerpt)

Remedy: Dealers will tighten the seat assembly bolts, free of charge. Owner notification letters were mailed April 1, 2025. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's number for this recall is 25TA05. (excerpt)

Do not drive: No. Park outside: No.

Investigations

0 investigations; 0 open.

Manufacturer communications

145 manufacturer communications.

Communications by system
SystemCount
ELECTRICAL SYSTEM46
UNKNOWN OR OTHER29
STRUCTURE27
ENGINE13
FORWARD COLLISION AVOIDANCE10
ENGINE AND ENGINE COOLING9
EQUIPMENT9
HYBRID PROPULSION SYSTEM3

11037201

Date: 2026-08-20. Type: Service Bulletin/Repair Instructions. Systems: ENGINE.

This bulletin includes basic procedures for performing a rescue charge at battery on high voltage (HV) Ni-MH and Li-ion batteries.

11037202

Date: 2026-08-20. Type: Service Bulletin/Repair Instructions. Systems: ENGINE.

OBSOLETE NOTICE August 20, 2026: This bulletin is now obsolete. Please see T-SB-0051-26.

11033412

Date: 2026-05-14. Type: Warranty Program/Extension. Systems: ELECTRICAL SYSTEM.

Although the HV Floor Under Wire Harness and Rear Traction Motor Cable is covered by Toyotaa s New Vehicle Limited Warranty for 3 years or 36,000 miles (whichever comes first), we at Toyota care about the customersa ownership experience. Toyota is providing extended coverage under this Customer S

11029896

Date: 2026-02-27. Type: Service Bulletin/Repair Instructions. Systems: ENGINE.

OBSOLETE NOTICE February 27, 2026: This bulletin is no longer applicable and is now obsolete.

11028726

Date: 2026-01-30. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.

OBSOLETE NOTICE January 30, 2026: This bulletin is now obsolete. Please see T-SB-0001-26.

11028722

Date: 2026-01-28. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.

Some 2018 a 2024 model year Toyota vehicles equipped with a Premium Audio with Dynamic Navigation System require a Special Service Tool (SST) USB flash drive to update the map, points of interest, and system software.

11028712

Date: 2026-01-07. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.

Some 2005 a 2026 Toyota vehicles that have undergone water intrusion may exhibit a condition in which a musty odor is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this Service Bulletin is to provide general guidelines and procedur

11028711

Date: 2026-01-06. Type: Warranty Program/Extension. Systems: ELECTRICAL SYSTEM.

Although the HV Floor Under Wire Harness and Rear Traction Motor Cable is covered by Toyotaa s New Vehicle Limited Warranty for 3 years or 36,000 miles (whichever comes first), we at Toyota care about the customersa ownership experience. Toyota is providing extended coverage under this Customer S

11027555

Date: 2025-12-02. Type: Service Bulletin/Repair Instructions. Systems: STRUCTURE.

Some customers may experience a condition in which the 2021-2025 Sienna HV 2nd row FRAME SUB-ASSY, No.1 does not function even when the stow lever is pulled. Because the cable has come off from the bracket that holds it inside.

11026304

Date: 2025-11-06. Type: Service Bulletin/Repair Instructions. Systems: STRUCTURE.

Some 2021 a 2025 model year Sienna Hybrid vehicles may exhibit a sloshing or splashing noise from inside one or more door panels when driving, opening and/or closing a door, and/or braking. This condition may be caused by cavity wax, debris, or other materials that may block door drain holes and r

Notes on this record

  • Complaints from the API and bulk file are merged and deduplicated by ODI number; the API alone misses records.
  • System and subsystem counts are numbers of distinct complaints, recalls or communications that name them. One record can name several systems, so shares across systems can add to more than 100 percent; a single share never exceeds 100 percent.
  • Recalls are counted once per campaign, investigations once per action and manufacturer communications once per NHTSA id, even when NHTSA lists several model names for the same record.
  • A sales denominator is a calendar-year proxy, not the population of vehicles still in use. Rates are copied from verified pipeline output.

Other names NHTSA uses

SIENNA

Matched NHTSA models

Matched labels and complaints
NHTSA model labelComplaints
SIENNA HYBRID68

Same model, other years

All model years | All Toyota models

Other Toyota models, 2023

Sources

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